as5200 and incoming analogue calls problem

Discussion in 'Cisco' started by John Gelavis, Nov 27, 2003.

  1. John Gelavis

    John Gelavis Guest

    We are an ISP and we have an AS5200 which has been rock solid since the time
    of purchase. Just lately we have had several cases where it drops all active
    calls and then refuses to answer incoming calls (clients get an engaged
    signal). The telco (Telstra Australia) has been unable to find a cause other
    than it appears to be originating between the AS5200 and their equipment.
    The incoming lines are 64k digital channels and we use E1 in Australia. My
    gut feeling is that there is no problem with the AS5200 but I want to be
    able to prove that is their equipment that is causing the problem. How can I
    log errors to prove a case either way?

    John Gelavis

    Dial Up and Broadband Internet Service Provider
    Phone: 08 92218200
    John Gelavis, Nov 27, 2003
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