AOL9 and Win 98

When I connect to AOL 9 using their connect interface, I connect
successfully,
but at random times, the software closes, with an error message, "Your
software has encountered problems. Please wait while I retry." (or
something to that effect.)

The dial-up connection does not appear to have been interrupted. When it
automatically retries, it successfully reconnects--usually within 3 or 4
seconds. There is no second dial-up squeal as there was when I initially
dialed up, so the connection appears to remain.

Any suggestions as to what might be the problem? I previously had version
7. Before I installed a later
version (version 9), I uninstalled the previous version before installing 9
Is this an OS problem, inadequate RAM problem, or a problem with AOL
software?

The system is Windows98 SE provided by DELL, 128 Mb of RAM, AOL 9.

Any ideas would be welcome,
Jim

 

There was known bug with AOL 9 and Windows 98.
I ran into a few months back when working with a client.
A Google for AOL Windows 98 bug.
I uninstalled 9 and reinstalled 8, and all was OK again.

 

Can you tell me more about this 'known bug?' I have a direct interest
in this as I'm running 98SE and have a basic AOL account for backup. I
use AOL 4.0 and want to upgrade but I remembered reading that some
previous version had screwed up/disabled broadband setups during
install. As I'm on cable and don't want screw-ups I did some research
into 9.0 downsides and couldn't find much. What seems to be the
problem?

 

It's been 10 days now. You've not gotten a reply?
I wonder what the 'bug' was.

 

AOL 9 is resources hog! It requires if all parts are loaded that you
have about 85% resources available in Windows 98SE or ME. It just won't
run very well if you have a lot of things that load at startup. Of
course you can reboot and then close down lots of programs so allow the
resources hog to run. I suggest that if you have to run AOL (as I do
because I help students with science problems) that you get a copy of
their version 8. It will run with considerably lower resources available
than will version 9. AOL is a very poor system but if you have to have
it ...
FK