anyone else having problems with aria.co.uk???

Normally they deliver next day. I ordered two weeks ago, payment was
taken but order is still showing up as processing, they haven't answered
emails or webform mail, and I can't get through on their fax number or
by phone. Is anyone else having problems with them??

 

Hey what's up they care about thier customers
http://www.aria.co.uk/
Dear valuable customer,
I have recently upgraded our order processing and logistics system using
MS Navision. During the implementation of this software we have
experienced unforeseen problems with regards to picking orders for
dispatch.

You as our customer are extremely important to us and we have therefore
put extra measures in place to ensure all orders are manually handled to
expedite the process.






You may not want to check this out before ordering (oops) ,
www.google.com search for consumer aria.co.uk

http://www.google.com/search?q=consumer+aria.co.uk

Aria Technology Returns, Where do I stand? - Consumer Action Group
AJH, General Consumer Issues, 3, 10th July 2006 00:31. aria.co.uk -
Faulty Graphics card 17 months old, intersimi, Other Stores, 7, 8th June
2006 23:10 ...
www.consumeractiongroup.co.uk/forum/other-stores/11081-aria-technology-returns-where.html
- 84k - Cached - Similar pages

aria.co.uk - Review - But it was a birthday present!!!
Read 48 reviews for aria.co.uk and make a good deal. ... I did the usual
angry consumer thing, emailed Watchdog and Trading Standards. ...
www.ciao.co.uk/aria_co_uk__Review_5541108 - 39k - Cached - Similar pages

unbeatable.co.uk : Read reviews and compare prices at Ciao.co.uk
.... Tv’s etc, the choice of shopping sites for the consumer has never
been better! ... aria.co.uk. (+) Pretty good website (-) Awful customer
service, ...
www.ciao.co.uk/unbeatable_co_uk__76992 - 36k - Cached - Similar pages
[ More results from www.ciao.co.uk ]

Aria.co.uk - Retailer information - Pricerunner
Read consumer reviews (1) · Write your own review ... Name, Aria.co.uk.
Head Office Address, Aria Technology. Aria House. 2 Belle Vue Avenue.
Pottery Lane. ...
www.pricerunner.co.uk/retailer/966/ - 16k - Cached - Similar pages


Gaming PC Advice [Archive] - AV Forums
Don't buy your system from aria.co.uk ... Last I heard they had rather a
lot of trading standards cases pending against them. ...
www.avforums.com/forums/archive/index.php/t-431835.html - 12k - Cached -
Similar pages

Help choosing and building a PC [Archive] - AV Forums
Advise that you do a Google search for: overclockers +"trading
standards" ... http://www.aria.co.uk/ Look out for todayonly on scan and
deal for today on aria.
www.avforums.com/forums/archive/index.php/t-389231.html - 9k - Cached -
Similar pages
[ More results from www.avforums.com ]

Me

 

Do they have more disgruntleds than any other online retailer?? I've
heard a lot of complaints about Ebuyer for example but have bought a lot
from them without significant problem.

I've used Aria quite a few times without problem for years including a
recent return which they handled very efficiently.

 

Wouldn't know, haven't counted.

Despite postings, don't know anyone that has and I had only 1 minor
issue with ebuyer.

Makes a change then. I generally reject 99% of online retailers no
matter what price how good things look like for the bigger more well
known places.

Me

 

The CS people don't seem to bright though. I got an email quoting my
request that they refund me and cancel the order AND telling me they
would dispatch the order when a certain item came into stock (an item in
stock when I ordered and which they have charged me for over two weeks ago.

Also worrying is the fact that the fax number they list on their site
(0161 225 7445) has been unobtainable for a few days now . . . and that
the CS number still gives a message about high volumes of calls and
answering shortly - even if you ring it in the early hours . . . sounds
like more than label printing problems.

What other companies would you recommend?? I've been happy with Ebuyer
on the whole, but using Aria a bit as they had things Ebuyer didn't.

 

problems with aria