Admins need to work harder

you people need to work harder instead of posting on these newsgroups
users' computers are taking more sick days than the users
http://news.zdnet.co.uk/0,39020330,39158478,00.htm

do something
or not

 

please create a helpdesk ticket and it will be escalated appropriately

 

Why would I want to reduce the down time?

Over here, we call that "Job Security"

obTangent

http://www.theregister.co.uk/2004/06/25/virus_hits_websites/

I hear the cash register jinglin'.

JaR
Mercenary Thug

 

be sure to include all of you details and an ACURATE description of the
problem

 

please create a helpdesk ticket and it will be escalated appropriately

Helpdesk Ticket
Name: "Nerd32768"
CompanyID: "32768"
Urgent: "yes"
Problem: "my computer doesn't work"
Symptoms: "it doesn't work"
Comments: "You computer people take to long to fix a problem. When my
computer broke fifteen minutes ago, and you didn't call me"

 

It will? I've taken to just deleting the calls. makes them go away faster.

Kat

 

We'll take that under advisement. Please see the BOFH for any further
issues.

 

I've found that something along these lines works best:

UPDATE Tickets
SET Status = "Complete", ResolvedBy = "Kat"

and running this in the database. Deleting things can get messy. Just mark
them all as completed, and deny that you know anything about it. You'll be
all set. Trust me.

 

the best
dump> /dev/NULL

 

If the call shows as complete, I have some liability issues, especially if
my name is on it.

I'd rather delete it, denying having seen it in the first place, or set it
as complete by someone else.

Either or works for me.

 

pebcak

 

ID10t