Admin login failure

My x64 system was working okay; I now get the blue screen of death and it
restarts itself whenever I try to log in as the admin. I can log in fine as
a lower-level user. Any ideas?

 

Have you attached any new devices or installed any new software?

 

revert to last saved restore point? Look for log? Report out the actual BSOD
error?

Any of these might help.

 

I downloaded Iomega's drivers for my Zip drive. It has not allowed me back
in as admin since.
--
Mike

 

Charlie,

Please forgive my ignorance - I'm new to diagnosing my own PC problems. I
tried going back to last known good, but that brought me up in safe mode and
wouldn't let me do anything. How do I find a log of problems, or report the
BSOD error?

Thanks!

 

You can start by going to system properties/advanced/startup and unchecking
the automatically restart. Then the next time you crash you will get a set
of codes which you can post here so someone can help.
Personally, if I were you, I would do a system restore to BEFORE you
installed your zip drivers.

 

I seem to be caught in a catch-22 situation: I can't add or remove hardware
without admin priveleges, and I error out when I log in on any admin-level
user account. I think the problem started when I downloaded the Iomega
drivers; I did manage to disable the auto-restart so I could read the reason
it barfs: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The machine does operate normally when I log in on a lower-level account,
but I think it would be a good idea to fix whatever this is so I can get back
in as an admin.
Thanks for helping.

 

I hate to seem to be a pessimist Mike but I have had at least two situations
(on friends machines) in the past with WinXP where I have had to do a
complete clean re-install of Windows (after rescuing data files from the HD
on another machine) after a complete screw-up with Iomega installs... The
real killer I'm afraid is that the Iomega drivers are not really necessary
since WinXP has supported most Iomega stuff natively since SP1 days...

 

If you can do a system restore with your current account, it should back out
the driver and registry problems and you should then be where you were
before the driver install.
As Colin says, there has been native support for Iomega drives for years in
Windows, but they must have dropped support in x64 if you got the add new
hardware routine. Or did you just want to update the driver for some
reason?

 

If you can't or don't want to do a system restore, since it seems to be a
driver problem, have you tried SAFE MODE or alternately, going into MSCONFIG
and setting to Diagnostic Startup if you can in your lower-level account.
At least safe mode should let you sign on as administrator, if it is driver
related, so you can roll back the driver if you can't do that in normal
mode.

 

Hi John,
I did try msconfig, but it wouldn't let me do anything since I wasn't logged
in as admin. I did eventually solve my problem: in Safe Mode, I un-checked
the box to start the programs in startup. Since that didn't launch anything,
the system didn't crash, and I was able to log in as admin. I then
uin-installed the Iomega drivers, tested to see if everyrthing else worked
okay, and re-checked the startup programs box. All is well now, except I
can't use my Zip drive.
Thanks for the support and advice!

 

Phew! Thank goodness for that at least.

As a matter of interest Mike, is your Zip Drive one of the old parallel port
ones or USB?

Colin

 

My Zip is an internal IDE/ATAPI drive. Right now, it's unplugged. I can
live without it until I feel like going through this again.

Thanks for helping me.