Additional Drivers x64 drivers on x86 Print server ntprint.inf

Discussion in 'Windows 64bit' started by MacAddict, Nov 30, 2007.

  1. MacAddict

    MacAddict Guest

    Hello all,

    I've a Windows Standard 2003 x86 server acting as a Print server. I
    have shares for all our printers and now that we are adding some 64-
    bit terminal servers to our environment, I would like to install the
    64-bit drivers to the print shares.

    I have been able to add the x64 drivers of our Xerox printers by going
    to "Sharing" tab of the printers and clicking on the "Additional
    Drivers". Then I selected x64, point it to the x64 drivers for the
    printer and then point it to the x64 Server 2003 CD to get the
    ntprint.inf file.

    The problem that I am encountering is when I try to do the same with
    our HP printers. When I do the same process, I keep getting prompted
    for the ntprint.inf file time after time and I am unable to load the
    X64 drivers for the HP printers.

    I've made sure that they are the same version number.

    I have also created the special inf file with the names of the print
    drivers as per this kb that HP suggested to me:

    So, following the instructions on this KB, it allowed me to install
    the x64 bit drivers on a terminal server that I was running on my
    VMWare Workstation. It worked perfectly.

    However, when I moved to my real print servers (non Terminal Server),
    it did not resolve the problem. It keeps asking me for the
    ntprint.inf file from the x64 version of Windows 2003 even though I
    keep pointing it to it.

    Am I missing anything? Is the only way of loading x64 bit drivers by
    making my print server a terminal server?

    Thanks for your expertise.
    MacAddict, Nov 30, 2007
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  2. MacAddict

    Mike Douglas Guest

    Hi! Let me recap. You said this: "we are adding some 64- bit terminal servers
    to our environment, I would like to install the 64-bit drivers to the print

    Q. Why would you want to install 64 bit printer drivers on a 32 bit O.S.??

    Now I assume the end result you want is the user to have a printer installed
    on their client PC (printer resides on 32 bit print server) and then log into
    the 64 bit Terminal server and their default printer gets mapped and ready
    for use. Well to do this do not install any 64 bit drivers on the 32 bit

    Instead install 64 bit drivers on the 64 bit Terminal Server and the
    mappings should work fine.

    (e.g. HP Laserjet 5 32 bit driver is installed on the 32 bit print server.
    So make sure the HP Laserjet 5 64 bit driver is installed only on the 64 bit
    Terminal Server)

    Terminal services should understand that even though the client PC has a 32
    bit shared printer installed, it will use the 64 bit driver to map the
    printer accordingly.

    Hope this helps. I run 5 Citrix Servers everyday. 3 are 64 bit and 2 are 32
    bit. I been through the wars. :eek:)

    Mike D
    Mike Douglas, Nov 30, 2007
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  3. MacAddict

    MacAddict Guest

    Hi there.

    Thanks for your comments. Basically we have a print/file server. We
    have all our network printers being shared on this server. When a
    user connects to a 64-bit terminal server, they are unable to map to
    any of these printers because the drivers associated to the printer
    shares are 32-bit drivers (since the OS on the file/print server is 32-

    If you go to the "additional drivers" for each printer, you can add 64-
    bit drivers so that they are available for 64-bit clients when they
    try to map to any of those printers (being shared on the file/print

    Anyhow, I was able to resolve my problem. Here is the solution...

    When the file/print server was asking me for the ntptint.inf file in
    the 64-bit server CD, I was pointing it to the D drive on my laptop
    where the 64-bit server OS was. When I did this, it would keep asking
    me for it.

    What I ended up doing is putting the actual 64-bit CD in the file/
    print server CDROM and it worked! So you must put the actual CD in
    the file/print server when prompted for the ntprint.inf file.

    Also, there is no need to create a new inf file or to create those
    registry keys as suggested on the KB above.

    Hope this helps someone in the future...
    MacAddict, Dec 1, 2007
  4. MacAddict

    ColinW13 Guest

    is there any way to do this WITHOUT the origianl installation discs. I'
    trying to add some x64 machines to our network and want to sue the x6
    drivers for our printer (HP 5500dtn). I have these but cannot get pas
    teh request for the "install components fromt eh windows disc" bit
    ColinW13, Jul 16, 2010
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