Add/Remove Program Glitch: Asks If I Want To To Remove Wrong Program ?

Hi,

Running W98 and Netscape.

Here's an interesting one:

Started to install Norton SystemWorks Professional 2004.
Right at the beginning, it says that it detected an older version that must
be removed, first,
by the Add/Remove program.

No problem.
I went to the Add/Remove in the Control panel, scrolled down the list, and
there is
listed my older version of Norton SystemWorks.

But, when I click on it to highlight it, it asks "are you sure you want to
remove Netscape 7.x ?"

Huh ?
I want to remove the old SystemWorks, but it keeps asking me if I want to
remove my Netscape ?

What might be going on here?

I sure don't want to remove Netscape, and have to reinstall it, if this is
really going to happen.
Netscape is also listed, as is to be expected, in the Add/Remove listing,
but I am definitely not
clicking on it to remove it.

Any thoughts would be most appreciated.

Thanks,
Bob

 

Open your registry editor (Start / Run / regedit)
to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Locate the entry for SystemWorks and note
the value of "UninstallString". What does it
say?

 

Hi Mike:

As always, much thanks for help.

The Uninstall String says: C:\ WINDOWS \ NSUNINST.exe

Bob

-----------------------

 

It appears that Norton System Works and
Netscape have the same name for their
uninstaller file.

Using the Norton SystemWorks™ cleanup utility (SYMClean)
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407
....
To run SYMClean
....
Click Yes to proceed. If you see the message
Do you want to completely remove Netscape (7.0) and
all its components?", answer No. Netscape 7.0 and older
NSW versions both use the file NSuninst.exe. Removing
that file may prevent Netscape from functioning correctly.

 

Hi again:

Seems to have worked !

Much thanks; would never, ever, have found the Symantic link
to their Uninstaller, SYMClean.

Worked in the "Manual" mode.

Bob
-------------------------

 

You're welcome.

 

Wow makes me glad I never bought the silly norton 2004 package I have
heard nothing good so far about it more bugs. I pal got the norton
anti-virus 2004 and couldn't even get the auto registration to work to
reg the thing off the net.

What happening at norton as of late. I wonder if norton is ttring to
bundle a newer ie or netscape browser or teh program has a flaw in it.
This is a weird re-ocuring thing as of late with other friends as well.