A Blocked Driver

I downloaded and tried to install a driver. I received a messaged that said,
"Start Service: This driver has been blocked from loading."

What do I need to do so that I can install/load this driver?

 

I tried again to load this driver and this message said, "Another instance of
this application has been detected. There is no point in starting a second
one."

That is the strangest message I've ever received. Does anyone know what
could be going on?

 

Which driver is it? And is this XP x64 or Vista x64?

 

Hi Jane, it's XP X64. The driver is for my BenQ. It isn't showing up in My
Computer so the solutions that I came up with to fix the problem (reinstall
Windows, reinstall motherboard Driver & Utility CD) can't be done. I also
have a floppy drive that isn't showing up in My Computer but I have a ghost
floppy drive. This is a new build. I installed XP64 on Sunday. I just
noticed that the BenQ wasn't in My Computer this morning. I hadn't installed
the floppy drive yet so I installed it with the hope that My Computer would
see the floppy drive and "realize" that the BenQ isn't a floppy drive, but it
didn't help because it isn't recognizing the floppy drive either . . . and I
didn't get a New Hardware Notice when I installed the floppy drive. I
checked and double checked all my connections and I went into BIOS/CMOS and I
set it on the Optimize option. My Computer recognized the BenQ when I
installed Windows on Sunday and up until yesterday but, when I turned the pc
on this morning, it didn't. The floppy drive shows up in Device Manager (the
ghost). The BenQ shows up also but when I click on the +, the drive icon has
a yellow box on the lower left hand side and it has a black exclamation point
in it. I tried deleting the controller and rebooting but it didn't help.
Then these crazy messages when I tried to download the driver! I really
don't want to download firmware for it because I don't know anything about
firmware and I don't want to reduce the BenQ to a piece of scrap metal. I
was hoping that reinstalling the driver would fix the problem. I ran SpyBot
S&D, Ad-Aware and Windows Defender but nothing was found. I use XP64
Firewall, pop-up stopper, and phisher turned on. I've pretty much run out of
solutions to fix this that I know of.
--
Denise

~ If you don't know where you came from, you won't know where you're going.

 

I just rebooted my computer and when it restarted, I received a message that
states, "StartService: This driver has been blocked from loading."
--
Denise

~ If you don't know where you came from, you won't know where you're going.

 

By BenQ do you mean a BenQ CD or DVD drive? The default driver in XP x64
should work for it. Same with a floppy drive, the standard drivers included
should suffice.

Are there any entries in Event Viewer that might point to a reason for the
driver being blocked?

 

Try this:

A) Shut down the machine.

B) Disconnect the device inside (power and signal).

C) Restart and go into BIOS and disable the device there.

D) Reboot and check Device Manager that it is not listed.

E) Check Add/Remove Programs and remove anything that you think is remotely
connected with that drive.

Question:

You were mentioning a Floppy Drive - is that one of the old standard
internal Floppies, or a USB device? If it's the latter, you probably need to
disable the Floppy Drive in your BIOS - the USB device should make itself
known to the system upon Booting.

My advice is to leave the Floppy out until the rest is up and running.

Now, before reinstalling the drive and driver I recommend to re-boot several
times, try and work as normal as possible and make a cold-boot a couple of
times when it is convenient. When you are satisfied that everything is
normal, connect the drive again and enable it in BIOS and it should
re-install itself when you restart Windows. Some devices have a disc with
their own driver - if so, you need to check the README or Manual, because
often such a thing requires that you cancel the standard Windows
Installation Wizard and run the on-disk installer instead -but then,
sometimes, the on-disk installer is co-operating with the Windows Installer
and need that to finish first - it is easy enough to mistakenly turn the
sequence around and end up with the two parts of the drivers not recognizing
each other, and Windows not knowing wich one to use. (Or whatever?)


Tony. . .

 

Yes, I have a BenQ BENQ DVD DD DW1650 DVD ROM drive. There were no warnings
or errors when I just rebooted. At around 10:41, I received this message:

"Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 2/28/2007
Time: 12:41:54 AM
User: NT AUTHORITY\SYSTEM
Computer: MYBUILD
Description:
Windows saved user MYBUILD\Administrator registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account. <-
I DON'T KNOW WHAT THIS MEANS

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp."

It seemed that the drivers worked fine for 1 day. I don't know why they
stopped working. A Driver & Utility Disk came with the motherboard also,
which I installed. Last night, the BenQ was working. This morning it
wasn't. The biggest problem is that I can't reinstall Windows because the
DVD drive doesn't work and I can't install the driver for it.

The floppy drive that I installed this morning should have worked also but
it doesn't. I receive messages to insert a disk. When I do and click "OK"
it tells me to insert a disk. That's the reason I believe it's a ghost
device. As I said in an earlier post, I never received a notice that New
Hardware Has Been Detected (I'm not sure if I should have received one for a
floppy drive though).
--
Denise

~ If you don't know where you came from, you won't know where you're going.

 

Hi Tony,

I've been up all night trying to figure this out and it's around 7:30 am
right now but I wanted to let you know that I read your post and I'll be
following your instructions later, after I wake up. The floppy is a USB
device. I didn't get a disk with the BenQ or the floppy. I have a Driver &
Utility CD that came with the motherboard. When I installed the BenQ, I
didn't have to do anything to get it to work . . . I just connected the
cable and plugged it into the UPS. The floppy drive never did anything. But
the printer installation is very similar to what you mentioned: "cancel the
standard Windows Installation Wizard and run the on-disk installer instead
-but then,
sometimes, the on-disk installer is co-operating with the Windows Installer
and need that to finish first - it is easy enough to mistakenly turn the
sequence around and end up with the two parts of the drivers not recognizing
each other, and Windows not knowing wich one to use. " And I did that last
night, so it makes a lot of sense. Unfortunately, the directions require the
use of Windows Installation Wizard along with the printers Installation
Wizard.

I gotta get some sleep . . . thanks for your advice and I'll let you know
how it works out.
--
Denise

~ If you don't know where you came from, you won't know where you're going.

 

Denise,

Let me add, that when you attach your BenQ again and fire up Windows - if
the installer doesn't come up (and it may take a few minutes!) then, I think
it would be a good idea to reset the BIOS to 'Default' and put the system CD
in ( I'm assuming you have one other drive available?) and re-install the
motherboard drivers, then re-boot - and please tell us what happens then.

I'm hitting the 'sack' myself, now!

(snoaaar!)


Tony. . .

 

As soon as I installed Windows X64, I installed the motherboard's Driver &
Utility CD and the DVD drive worked perfectly. I didn't get the floppy drive
installed until Monday or Tuesday, after My Computer no longer recognized the
DVD drive. It doesn't recognize the floppy drive either.

Since this is a new build and the programs that I want to install won't take
more than about 4 hours to install, I want to format the partition (C drive)
again. The problem that I'm facing is that My Computer doesn't recognize the
DVD drive, and therefore it doesn't recognize any disk that I put it in. I
also went into Disk Management and hightlighted the C drive but the format
option was grayed out. I changed the Boot Up Sequence and place the hdd as
the first bootable device. When that didn't work, I changed it to the DVDROM
drive, but that didn't work either. There's no option for the floppy drive
to be the first bootable device. The DVD drive and the floppy drive are
listed in BIOS so somewhere along the line, that info isn't getting to where
it needs to be so that I can use the devices. I'm fresh out of ideas on how
I can format the drive.

Aslo, I'm not sure if I connected the floppy correctly. I used an IDE round
cable. I connected the end with the little nib on the floppy drive and the
other end on the FDD1 port (removable floppy drive port). There was no other
port on the motherboard that had the same number of pins. I turned the cable
around and the ends upside-down to see if that would make a difference, but
it didn't. Do you know if plugging the floppy drive into the FDD1 port could
have caused the problem with My Computer not recognizing the floppy drive?
There's another IDE port but it has too many pins for the IDE floppy drive
cable, unless it needs an adapter.
--
Denise

~ If you don't know where you came from, you won't know where you're going.

 

I got everything straightened out. I went into BIOS and changed the boot
sequence so that the DVDROM drive was first. I put the Windows disk into the
DVD ROM drive and rebooted. When the machine started up, I was questioned 2
times if I want to boot up using the DVD. Both times I clicked on Yes. I
came to a screen to repair or reinstall and I chose reinstall because, from
past experience, repair goes around in circles at this point. Later on, the
machine asked if I wanted to repair or reinstall and that was when I chose
repair. I didn't lose any files, programs or settings and My Computer now
recognizes my DVD drive again. It didn't recognize the floppy drive so I
thought that I either had it connected wrong or the cable or drive were
faulty. I got lucky in that the first thiing I switched was the cable on the
floppy drive by turning it upside down and the floppy drive works now.
--
Denise

~ If you don't know where you came from, you won't know where you're going.