836 as an ISDN router > HELP : process_bri_call: Outgoing call id 0x8 004 blocked

Hi,

We need urgent help. We have a Cisco 836 (DSLoISDN) that we want to
use only as an ISDN router to an ISP. (the ISP part works fine).

The config seems to fine (we tried most of it on a 801 from the same
ISDN plug, and it worked fine, and we try the ISP connexion with a
ISDN adapter, it also works fine.).

Then trouble is that on the 836, when we try to go "out" (internet),
we get the following output :
(debug isdn q931) :

*Mar 1 00:37:51.259: ISDN BR0 **ERROR**: process_bri_call: Outgoing
call id 0x8 004 blocked
*Mar 1 00:37:51.259: ISDN BR0 **ERROR**: UserIdle: process_bri_call
failed on c all to 0860840101.....

We checked the ISDN part (extract just below) and it seems to be fine.

xxx#show isdn status
Global ISDN Switchtype = vn3
ISDN BRI0 interface
dsl 0, interface ISDN Switchtype = vn3
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 81, Ces = 1, SAPI = 0, State =
MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x80000003
Total Allocated ISDN CCBs = 0
xxx#
--------------------

Here's the result of the same operation + debug isdn q921 + debug isdn
events

*Mar 1 00:11:18.211: ISDN BR0 Q921: User TX -> RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:18.227: ISDN BR0 Q921: User RX <- RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:18.227: ISDN BR0 Q921: User TX -> RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:18.235: ISDN BR0 Q921: User RX <- RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:19.315: BR0 DDR: rotor dialout [priority]
*Mar 1 00:11:19.315: BR0 DDR: Dialing cause ip (s=10.149.7.97,
d=194.4.56.1)
*Mar 1 00:11:19.315: BR0 DDR: Attempting to dial 0860840101
*Mar 1 00:11:19.315: ISDN BR0 EVENT: UserIdle: callid 0x8002 received
ISDN_CALL (0x0)
*Mar 1 00:11:19.319: ISDN BR0 **ERROR**: process_bri_call: Outgoing
call id 0x8002 blocked
*Mar 1 00:11:19.319: ISDN BR0 **ERROR**: UserIdle: process_bri_call
failed on call to 0860840101.....
*Mar 1 00:11:28.235: ISDN BR0 Q921: User TX -> RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:28.235: ISDN BR0 Q921: User RX <- RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:28.239: ISDN BR0 Q921: User TX -> RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:28.255: ISDN BR0 Q921: User RX <- RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:38.255: ISDN BR0 Q921: User RX <- RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:38.255: ISDN BR0 Q921: User TX -> RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:38.255: ISDN BR0 Q921: User TX -> RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:38.275: ISDN BR0 Q921: User RX <- RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:48.275: ISDN BR0 Q921: User TX -> RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:48.283: ISDN BR0 Q921: User RX <- RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:48.283: ISDN BR0 Q921: User TX -> RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:48.291: ISDN BR0 Q921: User RX <- RRf sapi=0 tei=83 nr=0
*Mar 1 00:11:49.315: BRI0: wait for isdn carrier timeout, call
id=0x8002
*Mar 1 00:11:49.315: ISDN BR0 EVENT: UserIdle: callid 0x8002 received
ISDN_HANGUP (0x1)
*Mar 1 00:11:49.315: ISDN BR0 **ERROR**: CCBRI_Go: NO CCB Src->HOST
call id 0x8002, event 0x5 ces 1
*Mar 1 00:11:49.315: ISDN BR0 EVENT: process_rxstate: ces/callid
1/0x8002 calltype 1 HOST_QUERY_RESPONSE
*Mar 1 00:11:58.295: ISDN BR0 Q921: User TX -> RRp sapi=0 tei=83 nr=0
*Mar 1 00:11:58.323: ISDN BR0 Q921: User RX <- RRf sapi=0 tei=83 nr=0
*Mar 1 00:12:08.303: ISDN BR0 Q921: User RX <- RRp sapi=0 tei=83 nr=0
*Mar 1 00:12:08.307: ISDN BR0 Q921: User TX -> RRf sapi=0 tei=83 nr=0

Please help ! What have we done wrong ?

Here's the config !

version 12.2
no parser cache
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname xxxxxx
!
enable secret 5 <removed>
enable password <removed>
!
username remote password 0 <removed>
ip subnet-zero
!
ip urlfilter alert
ip audit notify log
ip audit po max-events 100
isdn switch-type vn3
isdn tei-negotiation first-call
!
interface Ethernet0
ip address 10.149.7.97 255.255.255.224
ip nat inside
no cdp enable
!
interface BRI0
no ip address
encapsulation ppp
dialer pool-member 1
dialer pool-member 2
isdn switch-type vn3
no cdp enable
ppp authentication chap pap callin
!
interface ATM0
no ip address
shutdown
no atm ilmi-keepalive
dsl operating-mode auto
!
interface Dialer1
description CONNECTION VERS EASYNET
ip address negotiated
ip nat outside
encapsulation ppp
dialer pool 1
dialer remote-name easynet
dialer idle-timeout 180
dialer string 0860840101
dialer-group 1
no cdp enable
ppp authentication chap pap callin
ppp chap hostname xxxxxx
ppp chap password 0 xxxx
ppp pap sent-username xxxxxx password 0 xxxx
!
interface Dialer2
description Connexion vers Londres
ip unnumbered Ethernet0
no ip proxy-arp
encapsulation ppp
no ip split-horizon
dialer pool 2
dialer remote-name xxxxxx
dialer idle-timeout 180
dialer string xxxxxx
dialer-group 1
no cdp enable
ppp authentication chap callin
!
ip nat inside source list 102 interface Dialer1 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
ip route 10.149.7.0 255.255.255.224 Dialer2
no ip http server
no ip http secure-server
!
!
access-list 102 remark ACL de NAT
access-list 102 deny ip 10.149.7.96 0.0.0.31 192.168.16.0 0.0.0.255
access-list 102 deny ip 10.149.7.96 0.0.0.31 10.148.0.0 0.0.255.255
access-list 102 permit ip 10.149.7.96 0.0.0.31 any
dialer-list 1 protocol ip permit
no cdp run
!
line con 0
exec-timeout 3 0
stopbits 1
line vty 0 4
exec-timeout 3 0
password <removed>
login
!
scheduler max-task-time 5000
!
end

 

Hi there,

might be a license issue. AFAIK the BRI Interface is only fully functional when using the
+Dialbackup IOS image on the 836.


Regards,
Stefan