56K modem shows as disconnected even though it is connected.

Discussion in 'Computer Support' started by gumpy, Apr 7, 2004.

  1. gumpy

    gumpy Guest

    I don't know what I have done now but I cannot disconnect from the
    internet nor can I bring up properties.
    Accessories\communicationsznetwork etc shows both my connections as
    disconnected despite my presently being half way through a download.
    The only way I can disconnect at present is to sewitch off the modem
    -(not good).
    I seem to no longer get the little telly screens in my tray (well I do
    sometimes but not always).

    gumpy, Apr 7, 2004
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  2. gumpy

    Palindrome Guest

    Nothing wrong with switching off an external modem. It is quite an
    effective way of dropping carrier detect. Another way is to unplug the
    telephone lead - which also protects the modem and computer from
    lightning strikes on the telephone wires.

    Both connections? Which are? Is this XP? Not Broadband, I assume? All
    your AV stuff up to date? Sure it is dialing your ISP and not a premium
    rate number? Tried de-installing and re-installing the modem? Tried
    deleting and recreating your dialup settings?
    Palindrome, Apr 7, 2004
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  3. gumpy

    Scrote Guest

    Scrote, Apr 7, 2004
  4. gumpy

    Millimeter Guest

    Rude, but effective.
    Disconnecting the proper way allows the modem on the other end to exit
    gracefully. :)
    Millimeter, Apr 7, 2004
  5. gumpy

    gumpy Guest

    Hi thanks for replying- regrettably my modem is a pig and when turned
    off ;like that it has to be reinstalled and rebooted before it will
    work again.
    I have checked against premium lines but I am on BT surftime
    (presently connected at 38.6 hahahahaha)!
    Spybot turned up nothing as did Adaware.
    I can only assume it is either a software or hardware problem.

    System is XP
    56k V92 Cirrus external (absolute pig)
    Dial up not broadband.

    anyone else for anymore?
    All help appreciated!

    gumpy, Apr 7, 2004
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