1760-V plus VIC-2FXS problem, please help

Hi
I'm new in cisco stuff, I purchased new brand sealed router 1760-V and
VIC-2FXS. The router not recognise this card. I don't know that's the
problem.......
I tried change slots, PVDM-256K-4 is inside, I changed software to 12.3, but
nothing, it's UNKNOWN. I purchased both products on EBAY, from not-certified
sellers. Please help me solve this problem.
Here is boot log:
-------------------------------------------------
System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2003 by cisco Systems, Inc.
C1700 platform with 98304 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0xa7e100
Self decompressing the image :
#################################################
############################################################################
####
############################################################## [OK]


Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
MainBoard 0X00027A80 1760
0X000F3BB0 public buffer pools
0X00211000 public particle pools
0X0003B100 DSP Buffers
0X0080 0X00000000 UNKNOWN Card in slot 0
TOTAL: 0X00367730

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.



Allocating additional 10350566 bytes to IO Memory.
PMem allocated: 86743274 bytes; IOMem allocated: 13920022 bytes
program load complete, entry point: 0x80008000, size: 0xa7e100
Self decompressing the image :
#################################################
############################################################################
####
############################################################## [OK]


Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
MainBoard 0X00027A80 1760
0X000F3BB0 public buffer pools
0X00211000 public particle pools
0X0003B100 DSP Buffers
0X0080 0X00000000 UNKNOWN Card in slot 0
TOTAL: 0X00367730

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

 

Okay, so it must see a PVDM is you have PMem allocated.

Do you have a VIC-2FXS or a VIC2-2FXS (ie. new generation of them)?
The docs for the VIC2-2FXS say that you need version 12.2(15)XL,
12.3(4)T, 12.3(4)XG or 12.3(5) in order to run the VIC2-2FXS in the 1760.
The VIC-2FXS should work in any version of code that the 1760 can run.

Otherwise, there's a tech note labeled "Troubleshooting Unrecognized
Voice Interface Cards on Cisco 1750, 1751, and 1760 Routers" (ID: 5711)
that you can search for off cisco.com and it might be able to help.

 

Alex, i use (35) of the same model and have had same issue, with the
VIC-2FXS card I had to have version:
C1700 Software (C1700-SV3Y-M), Version 12.2(4)YB

in order for my 1760 to see the cards, once i got the proper image,
comes right up...

AL

 

Alex, i use (35) of the same model and have had same issue, with the
VIC-2FXS card I had to have version:
C1700 Software (C1700-SV3Y-M), Version 12.2(4)YB

in order for my 1760 to see the cards, once i got the proper image,
comes right up...

AL