XP vs Office 2K

Discussion in 'Computer Support' started by kb1krf, Apr 2, 2004.

  1. kb1krf

    kb1krf Guest

    Has anyone seen this before? I put XP on a Compaq Pentium 600Meg 10Gig
    HD.
    All fat--no NTFS...OK..all runs fine, except that when I go to save a
    Word or Excel file to a network drive, the PC shuts down, reboots, after
    it saves a corrupted file.

    I've tried unloading and deleting Office2K, reformatting and reloading
    the whole thing...and I don't see anything about this on the MS faq
    website...does anybody have any thoughts re: this? All suggestions are
    appreciated.

    Cheers,
     
    kb1krf, Apr 2, 2004
    #1
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  2. kb1krf

    Unk Guest

    On Fri, 02 Apr 2004 02:46:38 GMT, kb1krf <> wrote:

    >Has anyone seen this before? I put XP on a Compaq Pentium 600Meg 10Gig
    >HD.
    >All fat--no NTFS...OK..all runs fine, except that when I go to save a
    >Word or Excel file to a network drive, the PC shuts down, reboots, after
    >it saves a corrupted file.
    >
    >I've tried unloading and deleting Office2K, reformatting and reloading
    >the whole thing...and I don't see anything about this on the MS faq
    >website...does anybody have any thoughts re: this? All suggestions are
    >appreciated.
    >
    >Cheers,
    >
    >

    Windows XP has a default setting to "Restart on failure"

    Right click on "My Computer" and select Manage.
    Expand the Event Viewer category and look through each of the three
    sub-categories for the red flagged error records. The date and time
    of these should correspond to your restarts. Double click on an
    error record to see the details of the error.

    You can change this restart behavior if you want.

    Click Start, Settings, Control Panel, System, Advanced

    In the Startup and Recovery section, click on the "Settings" button
    to open the Startup and Recovery window.

    In the System Failure section, uncheck "Automatically restart",
    Click "Apply", "OK"

    After that change the computer will no longer restart when a system
    failure occurs. Instead it will probably throw up a "Blue Screen Of
    Death" with a STOP error message and then halt completely, requiring
    a manual power off and restart (or reset if it has a hardware reset
    switch).

    But the contents of the STOP error message will give a specific clue
    as to the underlying cause of the problem.
     
    Unk, Apr 2, 2004
    #2
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  3. kb1krf

    Toolman Tim Guest

    "Unk" <> wrote in message
    news:...
    > On Fri, 02 Apr 2004 02:46:38 GMT, kb1krf <> wrote:
    >
    > >Has anyone seen this before? I put XP on a Compaq Pentium 600Meg 10Gig
    > >HD.
    > >All fat--no NTFS...OK..all runs fine, except that when I go to save a
    > >Word or Excel file to a network drive, the PC shuts down, reboots, after
    > >it saves a corrupted file.
    > >
    > >I've tried unloading and deleting Office2K, reformatting and reloading
    > >the whole thing...and I don't see anything about this on the MS faq
    > >website...does anybody have any thoughts re: this? All suggestions are
    > >appreciated.
    > >
    > >Cheers,
    > >
    > >

    > Windows XP has a default setting to "Restart on failure"
    >
    > Right click on "My Computer" and select Manage.
    > Expand the Event Viewer category and look through each of the three
    > sub-categories for the red flagged error records. The date and time
    > of these should correspond to your restarts. Double click on an
    > error record to see the details of the error.
    >
    > You can change this restart behavior if you want.
    >
    > Click Start, Settings, Control Panel, System, Advanced
    >
    > In the Startup and Recovery section, click on the "Settings" button
    > to open the Startup and Recovery window.
    >
    > In the System Failure section, uncheck "Automatically restart",
    > Click "Apply", "OK"
    >
    > After that change the computer will no longer restart when a system
    > failure occurs. Instead it will probably throw up a "Blue Screen Of
    > Death" with a STOP error message and then halt completely, requiring
    > a manual power off and restart (or reset if it has a hardware reset
    > switch).
    >
    > But the contents of the STOP error message will give a specific clue
    > as to the underlying cause of the problem.
    >


    I'd also suggest you make sure all of Office 2000 updates are installed.
    There are 3 service packs on that version. See
    http://office.microsoft.com/officeupdate/

    Toolman
     
    Toolman Tim, Apr 2, 2004
    #3
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