Wireless PC & Router (Home Network) XP

Discussion in 'Computer Support' started by TheStoneCrusher, Aug 22, 2007.

  1. I worked to secure my router (Linksys WRT54GP2) and when I had finished my
    wireless Toshiba laptop could not get on the internet. The other two PCs
    are hard wired. When I try to access the internet a utility tells me to
    turn on the wireless communication switch - it's on!

    I contacted Linksys and they walked me through the security setup. It
    turned out I had done it correctly. They worked for over an hour on line
    and could not get the wireless laptop to function properly. They told me to
    contact Microsoft or Toshiba. The laptop had been working fine before my
    episode.

    Can anyone make suggestions that might address this problem?

    Goodwill,
    Luke

    P.S. They gave up at the point when the msg from the laptop indicated that
    we would have to use Windows Zero (something) to solve the problem. We
    tried but at the last step it would not go through.
    TheStoneCrusher, Aug 22, 2007
    #1
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  2. TheStoneCrusher

    Doug Guest

    TheStoneCrusher wrote:
    > When I try to access the internet a utility tells me to
    > turn on the wireless communication switch - it's on!


    Do you have an old wireless card in your laptop? The old cards can't
    read WPA and WPA2 security protocols.
    Doug, Aug 22, 2007
    #2
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