Windows x64 Update: Updates Installed or Not?

Discussion in 'Windows 64bit' started by Jed, Jul 14, 2005.

  1. Jed

    Jed Guest

    I've only had a few updates for x64 and the download and install
    process has seemed to work as designed. However, although updates show
    as installed in the Add Remove Programs and Windows Components list,
    when I check the Review Installed Updates on the Microsoft site, all
    the updates show as "Failed".

    As far as I can tell, only one, KB901214, may have had a problem. It
    shows up in the installed updates list but with no "Installed on
    <date> entry". Event view shows one error message (Event ID: 20):

    "Installation Failure: Windows failed to install the following update
    with error 0x80070080: Security Update for Windows XP x64 Edition
    (KB901214)."

    All other updates appear in the Update list with "installed on" dates
    but show up as failed in Review Installed Updates on the Windows
    update site.

    This was a clean install of the OEM x64 on a new hard drive, MSI K8N
    Neo2 Platinum, Athlon 64 3000+ (venice).

    So, I'm inclined to believe the local Update list and think that the
    website list is not being updated correctly but I have no way to
    determine that.

    Any ideas?
     
    Jed, Jul 14, 2005
    #1
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  2. Try Windows Update at http://update.microsoft.com/microsoftupdate

    This will check for updates across most Microsoft Products, not just Windows
    or IE.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Jed" <> wrote in message
    news:...
    > I've only had a few updates for x64 and the download and install
    > process has seemed to work as designed. However, although updates show
    > as installed in the Add Remove Programs and Windows Components list,
    > when I check the Review Installed Updates on the Microsoft site, all
    > the updates show as "Failed".
    >
    > As far as I can tell, only one, KB901214, may have had a problem. It
    > shows up in the installed updates list but with no "Installed on
    > <date> entry". Event view shows one error message (Event ID: 20):
    >
    > "Installation Failure: Windows failed to install the following update
    > with error 0x80070080: Security Update for Windows XP x64 Edition
    > (KB901214)."
    >
    > All other updates appear in the Update list with "installed on" dates
    > but show up as failed in Review Installed Updates on the Windows
    > update site.
    >
    > This was a clean install of the OEM x64 on a new hard drive, MSI K8N
    > Neo2 Platinum, Athlon 64 3000+ (venice).
    >
    > So, I'm inclined to believe the local Update list and think that the
    > website list is not being updated correctly but I have no way to
    > determine that.
    >
    > Any ideas?
     
    Andre Da Costa [Extended64], Jul 14, 2005
    #2
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  3. Jed

    Jed Guest

    On Thu, 14 Jul 2005 12:37:10 -0700, "Andre Da Costa [Extended64]"
    <> wrote:

    "Jed" <> wrote in message
    news:...

    > So, I'm inclined to believe the local Update list and think that the
    > website list is not being updated correctly but I have no way to
    > determine that.
    >
    > Any ideas?


    >Try Windows Update at http://update.microsoft.com/microsoftupdate
    >
    >This will check for updates across most Microsoft Products, not just Windows
    >or IE.


    Yes, I have already upgraded Windows Update to point to the new and
    improved site. The situation described above occurs at
    http://update.microsoft.com/microsoftupdate.

    Thanks.
     
    Jed, Jul 14, 2005
    #3
  4. Have you tried applying the updates under another Administrator account?
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Jed" <> wrote in message
    news:...
    > On Thu, 14 Jul 2005 12:37:10 -0700, "Andre Da Costa [Extended64]"
    > <> wrote:
    >
    > "Jed" <> wrote in message
    > news:...
    >
    >> So, I'm inclined to believe the local Update list and think that the
    >> website list is not being updated correctly but I have no way to
    >> determine that.
    >>
    >> Any ideas?

    >
    >>Try Windows Update at http://update.microsoft.com/microsoftupdate
    >>
    >>This will check for updates across most Microsoft Products, not just
    >>Windows
    >>or IE.

    >
    > Yes, I have already upgraded Windows Update to point to the new and
    > improved site. The situation described above occurs at
    > http://update.microsoft.com/microsoftupdate.
    >
    > Thanks.
    >
     
    Andre Da Costa [Extended64], Jul 14, 2005
    #4
  5. Jed

    Jed Guest

    On Thu, 14 Jul 2005 13:42:22 -0700, "Andre Da Costa [Extended64]"
    <> wrote:


    >"Jed" <> wrote in message
    >news:...


    >> Yes, I have already upgraded Windows Update to point to the new and
    >> improved site. The situation described above occurs at
    >> http://update.microsoft.com/microsoftupdate.
    >>
    >> Thanks.


    >Have you tried applying the updates under another Administrator account?


    No. I'm not sure I see how that would affect the discrepancy between
    what shows up in the local Installed Components list and the Windows
    Update site Upgrade History.

    As I said, it appears locally that _all but one_ of the updates have
    installed successfully, it's only on the MS Update website
    installation history that they _all_ appear to have failed.

    So, the scenario appears to be:

    1. All the updates but one installed successfully and the list in the
    local Add or Remove Programs or Windows Components was updated
    accordingly, but the website displays all the installations as
    "failed".

    2. All the updates failed and the MS website history is correct but
    for some reason they are reported as successful in the local Add or
    Remove Programs or Windows Components list.
     
    Jed, Jul 14, 2005
    #5
  6. What you could do too is empty your temporary internet files and try again,
    this one is a stumper.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Jed" <> wrote in message
    news:p...
    > On Thu, 14 Jul 2005 13:42:22 -0700, "Andre Da Costa [Extended64]"
    > <> wrote:
    >
    >
    >>"Jed" <> wrote in message
    >>news:...

    >
    >>> Yes, I have already upgraded Windows Update to point to the new and
    >>> improved site. The situation described above occurs at
    >>> http://update.microsoft.com/microsoftupdate.
    >>>
    >>> Thanks.

    >
    >>Have you tried applying the updates under another Administrator account?

    >
    > No. I'm not sure I see how that would affect the discrepancy between
    > what shows up in the local Installed Components list and the Windows
    > Update site Upgrade History.
    >
    > As I said, it appears locally that _all but one_ of the updates have
    > installed successfully, it's only on the MS Update website
    > installation history that they _all_ appear to have failed.
    >
    > So, the scenario appears to be:
    >
    > 1. All the updates but one installed successfully and the list in the
    > local Add or Remove Programs or Windows Components was updated
    > accordingly, but the website displays all the installations as
    > "failed".
    >
    > 2. All the updates failed and the MS website history is correct but
    > for some reason they are reported as successful in the local Add or
    > Remove Programs or Windows Components list.
    >
     
    Andre Da Costa [Extended64], Jul 14, 2005
    #6
  7. Jed

    R. C. White Guest

    Hi, Andre.

    The problem is not in the TIF. I had weeks of troubles trying to install
    the 7 Office updates that downloaded fine but wouldn't install in x64.
    (They installed just fine in x86.)

    I forgot where I found it, but the fix is to delete
    \Windows\system32\catroot2 and let WinXP rebuild it.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP

    "Andre Da Costa [Extended64]" <> wrote in message
    news:%...
    > What you could do too is empty your temporary internet files and try
    > again, this one is a stumper.
    > --
    > Andre
    >
    > "Jed" <> wrote in message
    > news:p...
    >> On Thu, 14 Jul 2005 13:42:22 -0700, "Andre Da Costa [Extended64]"
    >> <> wrote:
    >>
    >>
    >>>"Jed" <> wrote in message
    >>>news:...

    >>
    >>>> Yes, I have already upgraded Windows Update to point to the new and
    >>>> improved site. The situation described above occurs at
    >>>> http://update.microsoft.com/microsoftupdate.
    >>>>
    >>>> Thanks.

    >>
    >>>Have you tried applying the updates under another Administrator account?

    >>
    >> No. I'm not sure I see how that would affect the discrepancy between
    >> what shows up in the local Installed Components list and the Windows
    >> Update site Upgrade History.
    >>
    >> As I said, it appears locally that _all but one_ of the updates have
    >> installed successfully, it's only on the MS Update website
    >> installation history that they _all_ appear to have failed.
    >>
    >> So, the scenario appears to be:
    >>
    >> 1. All the updates but one installed successfully and the list in the
    >> local Add or Remove Programs or Windows Components was updated
    >> accordingly, but the website displays all the installations as
    >> "failed".
    >>
    >> 2. All the updates failed and the MS website history is correct but
    >> for some reason they are reported as successful in the local Add or
    >> Remove Programs or Windows Components list.
     
    R. C. White, Jul 14, 2005
    #7
  8. The same stuff happening here,
    under "Review your update history" the following two updates are reported as
    "Failed"

    Windows XP x64 Edition Security Update for Windows XP x64 Edition (KB901214)
    Wednesday, July 13, 2005 Windows Update website

    Windows XP x64 Edition Security Update for JView Profiler (KB903235)
    Wednesday, July 13, 2005 Windows Update website

    I have tried the following without any change, it's still "Failed" :
    Unistalled the failed updates under ad or remove programs,
    disabled all security features (Eset Nod32 and Tiny Firewall and MS anti
    spyware),
    deleted temporary internet files, deleted cookies, cleared history,
    Went to windows update again, followed the process and saw that the same two
    updates were downloaded and verified, but when the install progress started,
    both were reported again as "Failed".

    What is JView Profiler anyway?

    cheers
     
    =?Utf-8?B?TWF0dA==?=, Jul 15, 2005
    #8
  9. Thanks RC. I will remember that. :)
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "R. C. White" <> wrote in message
    news:...
    > Hi, Andre.
    >
    > The problem is not in the TIF. I had weeks of troubles trying to install
    > the 7 Office updates that downloaded fine but wouldn't install in x64.
    > (They installed just fine in x86.)
    >
    > I forgot where I found it, but the fix is to delete
    > \Windows\system32\catroot2 and let WinXP rebuild it.
    >
    > RC
    > --
    > R. C. White, CPA
    > San Marcos, TX
    >
    > Microsoft Windows MVP
    >
    > "Andre Da Costa [Extended64]" <> wrote in message
    > news:%...
    >> What you could do too is empty your temporary internet files and try
    >> again, this one is a stumper.
    >> --
    >> Andre
    >>
    >> "Jed" <> wrote in message
    >> news:p...
    >>> On Thu, 14 Jul 2005 13:42:22 -0700, "Andre Da Costa [Extended64]"
    >>> <> wrote:
    >>>
    >>>
    >>>>"Jed" <> wrote in message
    >>>>news:...
    >>>
    >>>>> Yes, I have already upgraded Windows Update to point to the new and
    >>>>> improved site. The situation described above occurs at
    >>>>> http://update.microsoft.com/microsoftupdate.
    >>>>>
    >>>>> Thanks.
    >>>
    >>>>Have you tried applying the updates under another Administrator account?
    >>>
    >>> No. I'm not sure I see how that would affect the discrepancy between
    >>> what shows up in the local Installed Components list and the Windows
    >>> Update site Upgrade History.
    >>>
    >>> As I said, it appears locally that _all but one_ of the updates have
    >>> installed successfully, it's only on the MS Update website
    >>> installation history that they _all_ appear to have failed.
    >>>
    >>> So, the scenario appears to be:
    >>>
    >>> 1. All the updates but one installed successfully and the list in the
    >>> local Add or Remove Programs or Windows Components was updated
    >>> accordingly, but the website displays all the installations as
    >>> "failed".
    >>>
    >>> 2. All the updates failed and the MS website history is correct but
    >>> for some reason they are reported as successful in the local Add or
    >>> Remove Programs or Windows Components list.

    >
    >
     
    Andre Da Costa [Extended64], Jul 15, 2005
    #9
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