windows explorer opening wrong program link

Discussion in 'Windows 64bit' started by sunsetami, Feb 1, 2008.

  1. sunsetami

    sunsetami Guest

    I downloaded a new program for my business, which downloaded and opens fine.
    WHen I try using components within the program, as in adding new customers, a
    box comes up "please wait while windows configures .... name of an old
    program that has nothing to do with the new one.
    Then a box comes up telling me the info needed is on a CD, for the old
    program. I dont have a CD for that program anymore...

    Anything i can do to change this?
     
    sunsetami, Feb 1, 2008
    #1
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  2. sunsetami

    sunsetami Guest

    Its windows installer not explorer... sorry

    "sunsetami" wrote:

    > I downloaded a new program for my business, which downloaded and opens fine.
    > WHen I try using components within the program, as in adding new customers, a
    > box comes up "please wait while windows configures .... name of an old
    > program that has nothing to do with the new one.
    > Then a box comes up telling me the info needed is on a CD, for the old
    > program. I dont have a CD for that program anymore...
    >
    > Anything i can do to change this?
    >
     
    sunsetami, Feb 1, 2008
    #2
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  3. On Fri, 1 Feb 2008 11:31:25 -0800, sunsetami
    <> wrote:

    >I downloaded a new program for my business, which downloaded and opens fine.
    >WHen I try using components within the program, as in adding new customers, a
    >box comes up "please wait while windows configures .... name of an old
    >program that has nothing to do with the new one.
    >Then a box comes up telling me the info needed is on a CD, for the old
    >program. I dont have a CD for that program anymore...
    >
    >Anything i can do to change this?


    Use the Windows Installer Clenaup Utility to remove the entry for the
    old program. It's available here:

    http://support.microsoft.com/kb/290301
    --
    Best Wishes,
    Steve Winograd, MS-MVP (Windows Networking)

    Please post any reply as a follow-up message in the news group
    for everyone to see. I'm sorry, but I don't answer questions
    addressed directly to me in E-mail or news groups.

    Microsoft Most Valuable Professional Program
    http://mvp.support.microsoft.com
     
    Steve Winograd, Feb 6, 2008
    #3
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