Why can't I print with Adobe Reader?

Discussion in 'Computer Support' started by MaryL, Aug 31, 2007.

  1. MaryL

    MaryL Guest

    I have Adobe Reader installed both at home and at the office. At the
    office, I can open a message that was prepared using Adobe and emailed to
    me, then print it. At home, everything starts the same way and shows my HP
    LaserJet 1200 printer. However, instead of printing, it then shows as
    "Progress" box followed by a "Print to File" box that requires an Output
    File Name.

    What have I done wrong with my setup at home? I simply want to be able to
    print the document, but save it to a file.

    I am using a Compaq Presario 8000 computer at home, Win XP-Home Edition, and
    attempting to print from Adobe Reader 7.0. The only difference -- unless I
    have inadvertently used different settings -- is that I use Win
    XP-Professional Edition at the office. Everything else prints fine. The
    problem only occurs when the document is an Adobe file.

    Thanks,
    MaryL
     
    MaryL, Aug 31, 2007
    #1
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  2. MaryL wrote:
    > I have Adobe Reader installed both at home and at the office. At the
    > office, I can open a message that was prepared using Adobe and emailed to
    > me, then print it. At home, everything starts the same way and shows my HP
    > LaserJet 1200 printer. However, instead of printing, it then shows as
    > "Progress" box followed by a "Print to File" box that requires an Output
    > File Name.
    >
    > What have I done wrong with my setup at home? I simply want to be able to
    > print the document, but save it to a file.
    >
    > I am using a Compaq Presario 8000 computer at home, Win XP-Home Edition, and
    > attempting to print from Adobe Reader 7.0. The only difference -- unless I
    > have inadvertently used different settings -- is that I use Win
    > XP-Professional Edition at the office. Everything else prints fine. The
    > problem only occurs when the document is an Adobe file.


    When you first give the Print command, check around in Properties to see
    if you have "Print to File" set as default, and that the correct printer
    is the default printer in Reader.
     
    =?ISO-8859-1?Q?R=F4g=EAr?=, Aug 31, 2007
    #2
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  3. MaryL

    MaryL Guest

    "Rôgêr" <> wrote in message
    news:...
    > MaryL wrote:
    >> I have Adobe Reader installed both at home and at the office. At the
    >> office, I can open a message that was prepared using Adobe and emailed to
    >> me, then print it. At home, everything starts the same way and shows my
    >> HP LaserJet 1200 printer. However, instead of printing, it then shows as
    >> "Progress" box followed by a "Print to File" box that requires an Output
    >> File Name.
    >>
    >> What have I done wrong with my setup at home? I simply want to be able
    >> to print the document, but save it to a file.
    >>
    >> I am using a Compaq Presario 8000 computer at home, Win XP-Home Edition,
    >> and attempting to print from Adobe Reader 7.0. The only difference --
    >> unless I have inadvertently used different settings -- is that I use Win
    >> XP-Professional Edition at the office. Everything else prints fine. The
    >> problem only occurs when the document is an Adobe file.

    >
    > When you first give the Print command, check around in Properties to see
    > if you have "Print to File" set as default, and that the correct printer
    > is the default printer in Reader.


    That was the problem! Thanks very much.

    MaryL
     
    MaryL, Sep 1, 2007
    #3
  4. MaryL wrote:
    > "Rôgêr" <> wrote in message
    > news:...
    >> MaryL wrote:
    >>> I have Adobe Reader installed both at home and at the office. At the
    >>> office, I can open a message that was prepared using Adobe and emailed to
    >>> me, then print it. At home, everything starts the same way and shows my
    >>> HP LaserJet 1200 printer. However, instead of printing, it then shows as
    >>> "Progress" box followed by a "Print to File" box that requires an Output
    >>> File Name.
    >>>
    >>> What have I done wrong with my setup at home? I simply want to be able
    >>> to print the document, but save it to a file.
    >>>
    >>> I am using a Compaq Presario 8000 computer at home, Win XP-Home Edition,
    >>> and attempting to print from Adobe Reader 7.0. The only difference --
    >>> unless I have inadvertently used different settings -- is that I use Win
    >>> XP-Professional Edition at the office. Everything else prints fine. The
    >>> problem only occurs when the document is an Adobe file.

    >> When you first give the Print command, check around in Properties to see
    >> if you have "Print to File" set as default, and that the correct printer
    >> is the default printer in Reader.

    >
    > That was the problem! Thanks very much.


    Glad to help.
     
    =?ISO-8859-1?Q?R=F4g=EAr?=, Sep 1, 2007
    #4
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