Weird PCAnywhere problem

Discussion in 'A+ Certification' started by Tony, Jun 18, 2007.

  1. Tony

    Tony Guest

    One of my clients needs to have a new employee work from home and access their server at their
    office. I installed PCA 11 on Windows 2000 Advanced Server, created a host, did the ddns, and it is
    waiting for a connection. I went to the employee's house and installed PCA on her XP machine and
    connected to the server. However, the remote screen was a series of icons vertically lined up. You
    couldnt really click on any of them. For instance there was a Quickbooks 2003 ideas icon that looks
    like a lightbulb. On the client end of PCA, you see 20 lightbulbs lined up vertically next to
    another line of icons. Clicking does nothing.

    Has anyone ever seen this? I did some research and according to Symantec, it means that the Host
    screen settings is set to 16 colors. I went back to the office today and it was set for 800x600
    32bit so that isnt the problem here. I set it to it's highest setting 1024x768 and it made no
    difference.

    Anyone have any ideas? I have a pic that I can email.

    Tony
     
    Tony, Jun 18, 2007
    #1
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  2. Tony

    smackedass Guest

    Would it be possible to try to use a different video card, and see what
    happens?

    sa
     
    smackedass, Jun 19, 2007
    #2
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