WDC MyBook Essential 1Tb

Discussion in 'Computer Information' started by - Bobb -, Aug 10, 2010.

  1. - Bobb -

    - Bobb - Guest

    Anyone used the WDC utility to reload a MyBook back to factory ( Fat32 and
    programs)
    I had one that was flaky and got shipped a replacement. I copied the data to
    the new one, ran app to"write ones" to the old one and now that the original
    has no structure want to beat up on it a bit and if Ok prior to sending the
    bad one back I thought I\d use it to move some stuff between pc's here.
    I went to WDC site ( god awful) and downloaded diags, utilities etc and when
    I unzip/run the EXTFAT32 file to reload the drive I get " drive too small ".
    Is that because the drive size is zero - the partition was wiped and I
    didn't want to spend hrs initializing as NTFS. If it is EXPECTING it to be
    already formatted then I wouldn't need their utility.

    Anyone else tried this ?
    - Bobb -, Aug 10, 2010
    #1
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  2. - Bobb -

    - Bobb - Guest

    Thank You John,
    I think you saved me about 100 hrs of dealing with them.
    I'll download it right now.

    "John A" <all@sea> wrote in message
    news:...
    >
    > "- Bobb -" <bobb@noemail.123> wrote in message
    > news:i3rt6c$5re$-september.org...
    >> Anyone used the WDC utility to reload a MyBook back to factory ( Fat32
    >> and
    >> programs)
    >> I had one that was flaky and got shipped a replacement. I copied the data

    > to
    >> the new one, ran app to"write ones" to the old one and now that the

    > original
    >> has no structure want to beat up on it a bit and if Ok prior to sending

    > the
    >> bad one back I thought I\d use it to move some stuff between pc's here.
    >> I went to WDC site ( god awful) and downloaded diags, utilities etc and

    > when
    >> I unzip/run the EXTFAT32 file to reload the drive I get " drive too small

    > ".
    >> Is that because the drive size is zero - the partition was wiped and I
    >> didn't want to spend hrs initializing as NTFS. If it is EXPECTING it to

    > be
    >> already formatted then I wouldn't need their utility.
    >>
    >> Anyone else tried this ?
    >>
    >>

    >
    > I had a long battle with WDC over converting a 640G external drive back
    > from
    > NTFS to FAT. The first six months were spent trying to convince them that
    > they actually offer a 640G product but, when they finally did, their
    > response was:
    >
    > "Thank you for contacting Western Digital Customer Service and Support.
    >
    > I am really sorry to hear that you did not get an answer from us. I did
    > help
    > you long ago but I guess your case was somehow lost in our databases
    > because
    > I never got an answer back from our second level support.
    >
    > Please click on the link below and download the Acronis software from our
    > web page, this software makes images of internal disks but also format
    > external disks to FAT 32. Open the user manual, click on the search button
    > and write "Fat 32", you will get the instructions on how to format the
    > drive.
    >
    > http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en
    >
    >
    > Another option is to format the drive in a MAC computer to MS-DOS FAT. If
    > you can have access to a MAC computer and do not know how to do it, give
    > us
    > a call and we will help you to format the drive.
    >
    >
    > Sincerely,
    > Waldo
    > Western Digital Service and Support"
    >
    > HTH
    >
    > John A
    >
    >
    - Bobb -, Aug 11, 2010
    #2
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