Virus help

Discussion in 'Computer Support' started by Ron&Joyce, Oct 9, 2003.

  1. Ron&Joyce

    Ron&Joyce Guest

    I turned my puter on and a message came on saying I had a virus. I have
    Norton anti virus auto protect enabled. I used Norton to scan for viruses
    and it found one as follows ( File C:\WINNT\system32\win32server.scr is
    invected Backdoor. Hacarmy virus. Unable to delete )
    I have used the quarantine button a few times on it. What can I do now? If
    anyone has a phone # for Nortin please give it to me so I can talk to the
    tech people.
    I am in hopes some one can tell me how to fix it myself. The puter seems to
    run alright but I am not sure if that is OK.

    Thanks in advance
    Ron
     
    Ron&Joyce, Oct 9, 2003
    #1
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  2. Ron&Joyce

    °Mike° Guest

    Somebody clicked on the ChristinaAguilera link, didn't they?

    Anyway, more info here:
    http://www.symantec.com/avcenter/venc/data/backdoor.hacarmy.html
    http://www3.ca.com/virusinfo/virus.aspx?ID=37209
    http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100723


    On Thu, 9 Oct 2003 12:13:25 -0700, in
    <>
    Ron&Joyce scrawled:

    >I turned my puter on and a message came on saying I had a virus. I have
    >Norton anti virus auto protect enabled. I used Norton to scan for viruses
    >and it found one as follows ( File C:\WINNT\system32\win32server.scr is
    >invected Backdoor. Hacarmy virus. Unable to delete )
    >I have used the quarantine button a few times on it. What can I do now? If
    >anyone has a phone # for Nortin please give it to me so I can talk to the
    >tech people.
    >I am in hopes some one can tell me how to fix it myself. The puter seems to
    >run alright but I am not sure if that is OK.
    >
    >Thanks in advance
    >Ron
    >


    --
    Basic computer maintenance
    http://uk.geocities.com/personel44/maintenance.html
     
    °Mike°, Oct 9, 2003
    #2
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