undeletably spam in inbox

Discussion in 'Computer Support' started by andrew, Feb 19, 2004.

  1. andrew

    andrew Guest

    I have a spam in my inbox which shuts down OE whenever I try and delete it.
    I think it might br partly a problem due to the preview pane opening the
    message before I can delete it. How do I stop the preview pane from reading
    this email?


    ---
    Outgoing mail is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.590 / Virus Database: 373 - Release Date: 16/02/04
     
    andrew, Feb 19, 2004
    #1
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  2. andrew

    negatovie Guest

    Click, View - Layout, then deselect Show Preview Pane in the Preview Pane
    area at the bottom of the dialog box.
    "andrew" <> wrote in message
    news:c12t5u$ndi$...
    > I have a spam in my inbox which shuts down OE whenever I try and delete

    it.
    > I think it might br partly a problem due to the preview pane opening the
    > message before I can delete it. How do I stop the preview pane from

    reading
    > this email?
    >
    >
    > ---
    > Outgoing mail is certified Virus Free.
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.590 / Virus Database: 373 - Release Date: 16/02/04
    >
    >
     
    negatovie, Feb 19, 2004
    #2
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  3. andrew

    Mara Guest

    On Thu, 19 Feb 2004 17:53:03 +0000 (UTC), andrew wrote:

    >I have a spam in my inbox which shuts down OE whenever I try and delete it.
    >I think it might br partly a problem due to the preview pane opening the
    >message before I can delete it. How do I stop the preview pane from reading
    >this email?


    View/Layout/uncheck "Show Preview Pane." And under Tools/Options/Read, make sure
    that "Automatically download message when viewing in the Preview Pane" is
    unchecked, also. Though it might be too late for that. Have you scanned your
    system with a good, up-to-date AV lately?

    "That's something you'll need to do, too."

    <snipped b0rked sig>

    --
    What we need are a couple of good hangings.
    -- FTC Chairman Orson Swindle, on email spam
     
    Mara, Feb 19, 2004
    #3
  4. andrew

    Harrison Guest

    Disable Active X in your Internet Options.
    Boot to Safe Mode.
    Delete the message.
    Run a full virus scan using updated antivirus software.
    Run a full scan for adware and spyware.

    Download, install, update, and run the following programs:
    Adaware - http://www.lavasoftusa.com/
    Spybot Search and Destroy - http://security.kolla.de/
    Spyware Blaster - http://www.wilderssecurity.net/spywareblaster.html

    The first two find and root out spyware, adware, hijackers, and dialers.
    The third one will protect your system from further infection by such diseases.

    Download and run hijackthis from http://mjc1.com/mirror/hjt/
    Post back here with your log file if you do not understand what needs to be removed.
    On Thu, 19 Feb 2004 17:53:03 +0000 (UTC), "andrew" <> wrote:

    >I have a spam in my inbox which shuts down OE whenever I try and delete it.
    >I think it might br partly a problem due to the preview pane opening the
    >message before I can delete it. How do I stop the preview pane from reading
    >this email?
    >
    >
    >---
    >Outgoing mail is certified Virus Free.
    >Checked by AVG anti-virus system (http://www.grisoft.com).
    >Version: 6.0.590 / Virus Database: 373 - Release Date: 16/02/04
    >
     
    Harrison, Feb 19, 2004
    #4
  5. andrew

    andrew Guest

    Mara <> wrote in message
    news:...
    > On Thu, 19 Feb 2004 17:53:03 +0000 (UTC), andrew wrote:
    >
    > >I have a spam in my inbox which shuts down OE whenever I try and delete

    it.
    > >I think it might br partly a problem due to the preview pane opening the
    > >message before I can delete it. How do I stop the preview pane from

    reading
    > >this email?

    >
    > View/Layout/uncheck "Show Preview Pane." And under Tools/Options/Read,

    make sure
    > that "Automatically download message when viewing in the Preview Pane" is
    > unchecked, also. Though it might be too late for that. Have you scanned

    your
    > system with a good, up-to-date AV lately?
    >
    > "That's something you'll need to do, too."
    >
    > <snipped b0rked sig>
    >
    > --
    > What we need are a couple of good hangings.
    > -- FTC Chairman Orson Swindle, on email spam



    Thanks folks, message now deleted. I have AVG installed and run it
    frequently to see if there are any visues'. Nothing has ever turned up. I
    find the preview pane is useful as I get about 30 spams a day getting though
    the filters, and I want to know what they are before deleting them.


    ---
    Outgoing mail is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.590 / Virus Database: 373 - Release Date: 16/02/04
     
    andrew, Feb 19, 2004
    #5
  6. andrew

    Harrison Guest

    On Thu, 19 Feb 2004 19:42:49 +0000 (UTC), "andrew" <> wrote:

    >
    >Mara <> wrote in message
    >news:...
    >> On Thu, 19 Feb 2004 17:53:03 +0000 (UTC), andrew wrote:
    >>
    >> >I have a spam in my inbox which shuts down OE whenever I try and delete

    >it.
    >> >I think it might br partly a problem due to the preview pane opening the
    >> >message before I can delete it. How do I stop the preview pane from

    >reading
    >> >this email?

    >>
    >> View/Layout/uncheck "Show Preview Pane." And under Tools/Options/Read,

    >make sure
    >> that "Automatically download message when viewing in the Preview Pane" is
    >> unchecked, also. Though it might be too late for that. Have you scanned

    >your
    >> system with a good, up-to-date AV lately?
    >>
    >> "That's something you'll need to do, too."
    >>
    >> <snipped b0rked sig>
    >>
    >> --
    >> What we need are a couple of good hangings.
    >> -- FTC Chairman Orson Swindle, on email spam

    >
    >
    >Thanks folks, message now deleted. I have AVG installed and run it
    >frequently to see if there are any visues'. Nothing has ever turned up. I
    >find the preview pane is useful as I get about 30 spams a day getting though
    >the filters, and I want to know what they are before deleting them.

    Many of those spams use embedded scripts which, when opened or previewed, verify that your e-mail address is valid.
    The result... more spam.

    >
    >---
    >Outgoing mail is certified Virus Free.
    >Checked by AVG anti-virus system (http://www.grisoft.com).
    >Version: 6.0.590 / Virus Database: 373 - Release Date: 16/02/04
    >
     
    Harrison, Feb 19, 2004
    #6
  7. andrew

    Mara Guest

    On Thu, 19 Feb 2004 19:42:49 +0000 (UTC), andrew wrote:

    <snip>
    >Thanks folks, message now deleted. I have AVG installed and run it
    >frequently to see if there are any visues'. Nothing has ever turned up. I
    >find the preview pane is useful as I get about 30 spams a day getting though
    >the filters, and I want to know what they are before deleting them.


    You're welcome. But...

    1. You need a better AV.
    2. It may be convenient to use the Preview Pane, but it's also a hazard to your
    system, and through it, a hazard to other systems as well.

    http://livinginternet.com/i/is_vir_mac.htm

    The Preview Pane:
    http://www.the-foxhole.org/Disabling_IE_Security_Flaws.htm
    http://snipurl.com/4lzk
    http://www.pcdev.co.nz/cleansurf/?page=goodpractice.html

    among many others.

    If you insist on using AVG, please turn off the outgoing cert - it's
    non-compliant, and a PITA.

    <snipped b0rked sig>

    --
    What we need are a couple of good hangings.
    -- FTC Chairman Orson Swindle, on email spam
     
    Mara, Feb 19, 2004
    #7
  8. andrew

    andrew Guest

    Hi, I think the outgoing certification should be gone. With the antivirus,
    its something I thought about quite a lot and last year had briefly used
    Norton antivirus, which was terrible as it slowed down my computer and kept
    crashing my word processor. Norton were not helpful and eventually I put the
    Norton cd in the post and sent it to Norton telling them that they could do
    what they liked with it as it was not worth anything to me (I'd lost the
    receipt so getting a refund would have ben even more hassle).
    AVG has been ok for me over the last 2 years, as it has been for a couple of
    friends. Of 5 people I know who had a virus, 2 had Norton and had not got
    around to using it properly, 3 had no AV. Fortunatetely I'm the only user
    of my PC, I keep updates regular, run the scan frequently and spot the
    slightest blimp in the way the system is working. Plus I have Zonelalarm
    free download. Don't have broadband either so I'm not online 24hours day.
    I'd imagine myself to be quite low risk.

    Cheers

    Mara <> wrote in message
    news:...
    > On Thu, 19 Feb 2004 19:42:49 +0000 (UTC), andrew wrote:
    >
    > <snip>
    > >Thanks folks, message now deleted. I have AVG installed and run it
    > >frequently to see if there are any visues'. Nothing has ever turned up.

    I
    > >find the preview pane is useful as I get about 30 spams a day getting

    though
    > >the filters, and I want to know what they are before deleting them.

    >
    > You're welcome. But...
    >
    > 1. You need a better AV.
    > 2. It may be convenient to use the Preview Pane, but it's also a hazard to

    your
    > system, and through it, a hazard to other systems as well.
    >
    > http://livinginternet.com/i/is_vir_mac.htm
    >
    > The Preview Pane:
    > http://www.the-foxhole.org/Disabling_IE_Security_Flaws.htm
    > http://snipurl.com/4lzk
    > http://www.pcdev.co.nz/cleansurf/?page=goodpractice.html
    >
    > among many others.
    >
    > If you insist on using AVG, please turn off the outgoing cert - it's
    > non-compliant, and a PITA.
    >
    > <snipped b0rked sig>
    >
    > --
    > What we need are a couple of good hangings.
    > -- FTC Chairman Orson Swindle, on email spam
     
    andrew, Feb 20, 2004
    #8
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