Toshiba Laptop Doesn't Run CD's

Discussion in 'Computer Support' started by EndWell, Jul 4, 2008.

  1. EndWell

    EndWell

    Joined:
    Jul 4, 2008
    Messages:
    1
    I have a a Toshiba Satellite A135-S2276 and when i inserted a CD whether it be an installation CD or a music CD it doesn't run it!

    The audio cd doesnt detect it, it doesnt come up in itunes and its as if the CD wasnt even in there. I have no idea what to do to fix this. Any suggestions?
     
    EndWell, Jul 4, 2008
    #1
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  2. EndWell

    MarkSatterfield

    Joined:
    Jan 26, 2008
    Messages:
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    Location:
    Central Florida
    Does the CD spin? Can you hear it scraping?

    1) Remove & reinstall the CD drive (look at the instructions for this step). Also, might try to remove the drivers for the CD drive, then allow XP to rediscover the drive.
    2) If the CD does not spin (you should hear it), then it is likely a CD Drive failure.
    3) If you hear the CD scraping, then it might be an alignment problem, either with the drive or with the CDs you are using.
    4) Try the CD with another drive, like an external CD drive.

    This is usually a CD media issue related to a bent or defective CD.

    --Mark

    http://www.marksatterfield.com
     
    Last edited: Jul 12, 2008
    MarkSatterfield, Jul 12, 2008
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