The instruction at "0x009a96bc" referenced memory at "0x00000000". The memory could not be "written"

Discussion in 'Computer Support' started by Double Agent 1118, Nov 14, 2004.

  1. I'm getting this error:
    The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    memory could not be "written".

    I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    the problem solved. If any help, it would be much appreciated. Thanks.
    Oh, and here is my HijackThis log. HELP!!!!!!!




    Logfile of HijackThis v1.98.2
    Scan saved at 4:01:43 PM, on 11/14/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\RegSrvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\Security
    Center\SymWSC.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\1XConfig.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\WINDOWS\system32\TFNF5.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\toshiba\ivp\ism\pinger.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\GS662\LOCALS~1\Temp\Rar$EX00.557\HijackThis.exe
    C:\WINDOWS\system32\HPZinw12.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    http://www.toshiba.com/search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    http://toshibadirect.com/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
    http://toshibadirect.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    Settings,ProxyServer = 168.94.74.68:8080
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
    C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
    C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
    C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus -
    {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
    AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program
    Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program
    Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program
    Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TouchED] C:\Program
    Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
    Shared\ccApp.exe"
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program
    Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
    Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
    Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program
    Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel -
    res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    - (no file)
    O9 - Extra 'Tools' menuitem: Sun Java Console -
    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
    C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
    C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
    - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger -
    {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
    Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
    - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1099553535622
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
    (MsnMessengerSetupDownloadControl Class) -
    http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} -
    C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
     
    Double Agent 1118, Nov 14, 2004
    #1
    1. Advertising

  2. Double Agent 1118

    philo Guest

    Re: The instruction at "0x009a96bc" referenced memory at "0x00000000".The memory could not be "written".

    Double Agent 1118 wrote:
    > I'm getting this error:
    > The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    > memory could not be "written".
    >
    > I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    > the problem solved. If any help, it would be much appreciated. Thanks.
    > Oh, and here is my HijackThis log. HELP!!!!!!!
    >
    >


    run a ram test

    you can google for memtest86
     
    philo, Nov 14, 2004
    #2
    1. Advertising

  3. Double Agent 1118

    Toolman Tim Guest

    Um, mister double agent, *when* do you get that message? Are you surfing the
    net, are you printing from your word processor, are you staring at naked
    ladies on the screen? It seems to be just a little hard to tell from
    here...turn up the brightness on the monitor (or the user...) please...

    "Double Agent 1118" <> wrote in message
    news:...
    | I'm getting this error:
    | The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    | memory could not be "written".
    |
    | I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    | the problem solved. If any help, it would be much appreciated. Thanks.
    | Oh, and here is my HijackThis log. HELP!!!!!!!
    |
    |
    |
    |
    | Logfile of HijackThis v1.98.2
    | Scan saved at 4:01:43 PM, on 11/14/2004
    | Platform: Windows XP SP2 (WinNT 5.01.2600)
    | MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    |
    | Running processes:
    | C:\WINDOWS\System32\smss.exe
    | C:\WINDOWS\system32\winlogon.exe
    | C:\WINDOWS\system32\services.exe
    | C:\WINDOWS\system32\lsass.exe
    | C:\WINDOWS\system32\svchost.exe
    | C:\WINDOWS\System32\svchost.exe
    | C:\WINDOWS\System32\S24EvMon.exe
    | C:\WINDOWS\system32\spoolsv.exe
    | C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    | C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    | C:\WINDOWS\System32\DVDRAMSV.exe
    | C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    | C:\Program Files\Norton AntiVirus\navapsvc.exe
    | C:\WINDOWS\System32\nvsvc32.exe
    | C:\WINDOWS\System32\RegSrvc.exe
    | C:\Program Files\Norton AntiVirus\SAVScan.exe
    | c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    | C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    | C:\Program Files\Common Files\Symantec Shared\Security
    | Center\SymWSC.exe
    | C:\WINDOWS\system32\ZCfgSvc.exe
    | C:\WINDOWS\Explorer.EXE
    | C:\WINDOWS\System32\1XConfig.exe
    | C:\WINDOWS\AGRSMMSG.exe
    | C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    | C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    | C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    | C:\WINDOWS\System32\00THotkey.exe
    | C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    | C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    | C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    | C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    | C:\WINDOWS\system32\TFNF5.exe
    | C:\WINDOWS\system32\TPSMain.exe
    | C:\WINDOWS\system32\dla\tfswctrl.exe
    | C:\toshiba\ivp\ism\pinger.exe
    | C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    | C:\WINDOWS\system32\TPSBattM.exe
    | C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    | C:\WINDOWS\system32\RAMASST.exe
    | C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    | C:\Program Files\Messenger\msmsgs.exe
    | C:\Program Files\WinRAR\WinRAR.exe
    | C:\DOCUME~1\GS662\LOCALS~1\Temp\Rar$EX00.557\HijackThis.exe
    | C:\WINDOWS\system32\HPZinw12.exe
    |
    | R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    | http://www.toshiba.com/search
    | R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    | http://toshibadirect.com/
    | R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
    | http://toshibadirect.com/
    | R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    | Settings,ProxyServer = 168.94.74.68:8080
    | O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    | - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    | O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
    | C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    | O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
    | C:\WINDOWS\system32\dla\tfswshx.dll
    | O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
    | C:\Program Files\Norton AntiVirus\NavShExt.dll
    | O3 - Toolbar: Norton AntiVirus -
    | {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
    | AntiVirus\NavShExt.dll
    | O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    | C:\WINDOWS\System32\NvCpl.dll,NvStartup
    | O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    | O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    | O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program
    | Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    | O4 - HKLM\..\Run: [SynTPLpr] C:\Program
    | Files\Synaptics\SynTP\SynTPLpr.exe
    | O4 - HKLM\..\Run: [SynTPEnh] C:\Program
    | Files\Synaptics\SynTP\SynTPEnh.exe
    | O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    | O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    | O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    | O4 - HKLM\..\Run: [TouchED] C:\Program
    | Files\TOSHIBA\TouchED\TouchED.Exe
    | O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
    | Shared\ccApp.exe"
    | O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    | O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    | O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    | O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    | O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    | O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program
    | Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
    | O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
    | Files\HP\hpcoretech\hpcmpmgr.exe"
    | O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
    | Files\HP\Digital Imaging\bin\hpqtra08.exe
    | O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program
    | Files\HP\Digital Imaging\bin\hpqthb08.exe
    | O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    | O8 - Extra context menu item: E&xport to Microsoft Excel -
    | res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    | O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    | - (no file)
    | O9 - Extra 'Tools' menuitem: Sun Java Console -
    | {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    | O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
    | C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    | O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
    | C:\WINDOWS\System32\Shdocvw.dll
    | O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
    | - C:\Program Files\Messenger\msmsgs.exe
    | O9 - Extra 'Tools' menuitem: Windows Messenger -
    | {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
    | Files\Messenger\msmsgs.exe
    | O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    | O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
    | -
    http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1099553535622
    | O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
    | (MsnMessengerSetupDownloadControl Class) -
    | http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    | O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} -
    | C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
     
    Toolman Tim, Nov 14, 2004
    #3
  4. Double Agent 1118

    127.0.0.1 Guest

    "Double Agent 1118" <> wrote in message
    news:...
    > I'm getting this error:
    > The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    > memory could not be "written".
    >
    > I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    > the problem solved. If any help, it would be much appreciated. Thanks.
    > Oh, and here is my HijackThis log. HELP!!!!!!!


    i'm too lazy to read your log file...
    instead, try this: chkdsk /r | defrag

    before doing so, disk cleanup and delete unnecessary files (temp)
    if certain temp files are being stubborn, try deleting in safe mode.

    and if you still have problems, uninstall NAV and McAfee

    and if you ask Microsoft, updating and installing the latest patches will
    fix everything.

    if i was you, reformat and ghost up the fresh OS/system

    -a|ex
     
    127.0.0.1, Nov 14, 2004
    #4
  5. Double Agent 1118

    °Mike° Guest

    On 14 Nov 2004 14:07:14 -0800, in
    <>
    Double Agent 1118 scrawled:

    >I'm getting this error:
    >The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    >memory could not be "written".


    Try the fix here:

    "The instruction at 0x77f41d24 referenced memory at 0x00000000.
    The memory could not be written" access violation error message in
    Smlogsvc.exe when you use Performance Logs and Alerts on a
    Windows XP-based computer
    http://support.microsoft.com/?kbid=840114

    There are many more possibilities:
    http://www.google.com/search?q="memory could not be written" site:microsoft.com


    >I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    >the problem solved. If any help, it would be much appreciated. Thanks.
    >Oh, and here is my HijackThis log. HELP!!!!!!!
    >
    >
    >
    >
    >Logfile of HijackThis v1.98.2
    >Scan saved at 4:01:43 PM, on 11/14/2004
    >Platform: Windows XP SP2 (WinNT 5.01.2600)
    >MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    >
    >Running processes:

    <snip>


    >R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    >Settings,ProxyServer = 168.94.74.68:8080


    Check that the above proxy settings are correct.


    >O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
    >C:\WINDOWS\system32\dla\tfswshx.dll


    Have HijackThis fix the above.


    >O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    >- (no file)


    Have HijackThis fix the above.


    >O9 - Extra 'Tools' menuitem: Sun Java Console -
    >{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)


    Have HijackThis fix the above.


    --
    Basic computer maintenance
    http://uk.geocities.com/personel44/maintenance.html
     
    °Mike°, Nov 14, 2004
    #5
  6. Double Agent 1118

    Ron Martell Guest

    (Double Agent 1118) wrote:

    >I'm getting this error:
    >The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    >memory could not be "written".
    >
    >I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    >the problem solved. If any help, it would be much appreciated. Thanks.
    >Oh, and here is my HijackThis log. HELP!!!!!!!
    >


    That sort of error usually indicates a programming fault, such as when
    the program attempts to read information from a a value that has not
    been initialized or previously written to. One example would be
    where the program contains a look up table of 12 items and somehow the
    program attempts to read a 13th item from that table.

    You need to determine which program is involved, which may require
    identifying which program is assigned the memory address 0x009a96bc.

    Good luck


    Ron Martell Duncan B.C. Canada
    --
    Microsoft MVP
    On-Line Help Computer Service
    http://onlinehelp.bc.ca

    "The reason computer chips are so small is computers don't eat much."
     
    Ron Martell, Nov 15, 2004
    #6
  7. Double Agent 1118

    ~Joanne420~ Guest

    Hey Duncan, White Rock says "Hello!" Us Canadians are a friendly people! lol
    :)

    "Ron Martell" <> wrote in message
    news:...
    | (Double Agent 1118) wrote:
    |
    | >I'm getting this error:
    | >The instruction at "0x009a96bc" referenced memory at "0x00000000". The
    | >memory could not be "written".
    | >
    | >I have ran Ad-aware, Spy-bot, NAV, and McAfee and still do not have
    | >the problem solved. If any help, it would be much appreciated. Thanks.
    | >Oh, and here is my HijackThis log. HELP!!!!!!!
    | >
    |
    | That sort of error usually indicates a programming fault, such as when
    | the program attempts to read information from a a value that has not
    | been initialized or previously written to. One example would be
    | where the program contains a look up table of 12 items and somehow the
    | program attempts to read a 13th item from that table.
    |
    | You need to determine which program is involved, which may require
    | identifying which program is assigned the memory address 0x009a96bc.
    |
    | Good luck
    |
    |
    | Ron Martell Duncan B.C. Canada
    | --
    | Microsoft MVP
    | On-Line Help Computer Service
    | http://onlinehelp.bc.ca
    |
    | "The reason computer chips are so small is computers don't eat much."
     
    ~Joanne420~, Nov 15, 2004
    #7
  8. Double Agent 1118

    Mojee

    Joined:
    Sep 4, 2009
    Messages:
    2
    Memory could not be written!

    Hi... I have got real big problem and need urgent help!

    Well, as soon as I start my computer, I get following message:

    "The instructions at "0X00630299" referenced memory at "0X00630299". The memory caould not be "written".

    Press OK to terminate
    Press CANCEL to debug''

    When I press OK, it gives blank screen. But sometimes it starts but immediately shuts down with message

    "c:/windows/system32/services.exe has problems"

    I can only try HijackThis or any other program once get into the system. One of the tech guy say it is a hardware problem. I have all my data on it and want to save it.....

    Can anybody help me plzzzzzzzzzzzzzz......

    Mojee
     
    Mojee, Sep 4, 2009
    #8
  9. Double Agent 1118

    Mojee

    Joined:
    Sep 4, 2009
    Messages:
    2
    Well, I logged in the safe mode and ran HijackThis. Following is the report...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:45:31 PM, on 9/4/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Safe mode

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [10905] C:\WINDOWS\system32\44.tmp.exe
    O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
    O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\TEMP.GHAR-I9EKRZTJOI.000\reader_s.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [reader_s] C:\Documents and Settings\TEMP.GHAR-I9EKRZTJOI.000\reader_s.exe (User 'Default user')
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O20 - AppInit_DLLs: acaptuser32.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

    --
    End of file - 2698 bytes

    Regards
     
    Mojee, Sep 4, 2009
    #9
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