Telecom companies on social media

Discussion in 'General Computer Support' started by Becky_Horan, Aug 9, 2011.

  1. Becky_Horan

    Becky_Horan

    Joined:
    Aug 3, 2011
    Messages:
    1
    Hello!


    My name is Becky and this is my first time posting on this forum!
    I work in telecommunications and was wondering if any of you ever use social media (Facebook, Twitter, LinkedIn) to "talk" to your broadband provider? Have you had any good/bad experiences?
    What do you think about telecom providers, like SureWest.com, being active on social media for customer service and other reasons?


    Thanks in advance for your replies! :)

    Becky
     
    Becky_Horan, Aug 9, 2011
    #1
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