Technology Advancement Program - Issues

Discussion in 'Windows 64bit' started by =?Utf-8?B?TWFj?=, Jun 27, 2005.

  1. I have been trying since the program has been running and even as of 15
    minutes ago, I am still being given the following error:

    COA/PID entered is invalid. Please email Customer Service at


    *****

    As prompted back in May, I e-mailed with the
    error and
    my PID.

    The following day, I received this response:

    "COA and Product ID neither is valid.

    Verify the software you want to exchange is included in the Technology
    Advancement Software. If the software you have to exchange is included then
    verify the software was acquired between March 31, 2003 and June 30, 2005."

    *****

    As with every other attempt, I have gone ahead and sent another e-mail, but
    while I wait my questions still are:

    1. What does the date of the software have to do with it?
    2. How would the PID determine the purchase date anyway?

    For Question #1, I purchased and assembled the parts in my AMD Athlon 64
    3000+ system to replace my failed Dual Intel Pentium III system in December
    of 2003.

    Based on the website I meet all of the hardware requirments for this program.

    For Question #2, I acquired a legal copy of Non-OEM Windows XP Professional
    and Windows Server 2003. Sadly, I did not recall the dates for these as they
    weren't purchased online for my e-paper trail and have since lost the paper
    copies.

    Now who is to say that even if the software was produced in 2002 (leaving
    Microsoft's production facility) but was not sold to me until after March of
    2003.

    However, there is no mention for a date of purchase with the software -
    merely that you hold a legal copy.

    Based on the website I meet the software requirment for this program.

    *****

    I have copy and pasted the current text on the Technology
    Advancement Website below for easy review.

    ..
    ..
    ..

    Microsoft® Windows® XP Profession x64 Edition Technology Advancement Program

    The Technology Advancement Program is designed to assist customers who have
    acquired a new x64 computer with a previously licensed 32-bit version of
    Windows XP Professional (1-2 processor version), Windows XP Professional (1-4
    processor version) and Windows XP Professional Reduced Media Edition (1-2
    processor version). This program allows customers to exchange their license
    for Windows XP Professional (32-bit)for a license of the new version of
    Windows XP Professional x64 Edition.

    Technology Advancement Program Eligibility
    In order to be eligible to receive Windows XP Professional x64 Edition, your
    computer must have been ordered or built between March 31, 2003 and July 31,
    2005 and must contian an x64 processor. You must also have a Retail (Full
    Packaged Product), System Builder, or OEM version of Microsoft Windows® XP
    Pro (32-bit) to exchange.

    In addition, you must read and agree to the following:
    By participating in this program, your 32-bit version of Windows XP
    Professional will no longer be licensed.
    The installation of Windows XP Professional x64 Edition requires you to
    format your hard drive. You must back up your files and settings prior to the
    installation or they will be erased. Microsoft is not liable for any loss of
    data as a result of this installation.
    Windows XP Professional x64 Edition requires 64-bit hardware drivers (32-bit
    drivers are not supported). Drivers for 64-bit Windows are created at the
    discretion of hardware manufacturers and may not be available for some of
    your hardware components.
    For the purposes of the End User License Agreement for your existing Windows
    XP Professional (32-bit) software, your installation of this software will be
    an “Upgrade.â€
    Customers who are currently supported by a system builder or OEM and choose
    to upgrade to Windows XP Professional x64 Edition via any means other than
    their PC manufacturer may void support with their PC manufacturer. We
    recommend that you check with your PC manufacturer's Web site to find out if
    they offer or support this exchange.
     
    =?Utf-8?B?TWFj?=, Jun 27, 2005
    #1
    1. Advertising

  2. Have you tried the product key?
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Mac" <> wrote in message
    news:...
    >I have been trying since the program has been running and even as of 15
    > minutes ago, I am still being given the following error:
    >
    > COA/PID entered is invalid. Please email Customer Service at
    >
    >
    > *****
    >
    > As prompted back in May, I e-mailed with
    > the
    > error and
    > my PID.
    >
    > The following day, I received this response:
    >
    > "COA and Product ID neither is valid.
    >
    > Verify the software you want to exchange is included in the Technology
    > Advancement Software. If the software you have to exchange is included
    > then
    > verify the software was acquired between March 31, 2003 and June 30,
    > 2005."
    >
    > *****
    >
    > As with every other attempt, I have gone ahead and sent another e-mail,
    > but
    > while I wait my questions still are:
    >
    > 1. What does the date of the software have to do with it?
    > 2. How would the PID determine the purchase date anyway?
    >
    > For Question #1, I purchased and assembled the parts in my AMD Athlon 64
    > 3000+ system to replace my failed Dual Intel Pentium III system in
    > December
    > of 2003.
    >
    > Based on the website I meet all of the hardware requirments for this
    > program.
    >
    > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    > Professional
    > and Windows Server 2003. Sadly, I did not recall the dates for these as
    > they
    > weren't purchased online for my e-paper trail and have since lost the
    > paper
    > copies.
    >
    > Now who is to say that even if the software was produced in 2002 (leaving
    > Microsoft's production facility) but was not sold to me until after March
    > of
    > 2003.
    >
    > However, there is no mention for a date of purchase with the software -
    > merely that you hold a legal copy.
    >
    > Based on the website I meet the software requirment for this program.
    >
    > *****
    >
    > I have copy and pasted the current text on the Technology
    > Advancement Website below for easy review.
    >
    > .
    > .
    > .
    >
    > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    > Program
    >
    > The Technology Advancement Program is designed to assist customers who
    > have
    > acquired a new x64 computer with a previously licensed 32-bit version of
    > Windows XP Professional (1-2 processor version), Windows XP Professional
    > (1-4
    > processor version) and Windows XP Professional Reduced Media Edition (1-2
    > processor version). This program allows customers to exchange their
    > license
    > for Windows XP Professional (32-bit)for a license of the new version of
    > Windows XP Professional x64 Edition.
    >
    > Technology Advancement Program Eligibility
    > In order to be eligible to receive Windows XP Professional x64 Edition,
    > your
    > computer must have been ordered or built between March 31, 2003 and July
    > 31,
    > 2005 and must contian an x64 processor. You must also have a Retail (Full
    > Packaged Product), System Builder, or OEM version of Microsoft Windows® XP
    > Pro (32-bit) to exchange.
    >
    > In addition, you must read and agree to the following:
    > By participating in this program, your 32-bit version of Windows XP
    > Professional will no longer be licensed.
    > The installation of Windows XP Professional x64 Edition requires you to
    > format your hard drive. You must back up your files and settings prior to
    > the
    > installation or they will be erased. Microsoft is not liable for any loss
    > of
    > data as a result of this installation.
    > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    > (32-bit
    > drivers are not supported). Drivers for 64-bit Windows are created at the
    > discretion of hardware manufacturers and may not be available for some of
    > your hardware components.
    > For the purposes of the End User License Agreement for your existing
    > Windows
    > XP Professional (32-bit) software, your installation of this software will
    > be
    > an "Upgrade."
    > Customers who are currently supported by a system builder or OEM and
    > choose
    > to upgrade to Windows XP Professional x64 Edition via any means other than
    > their PC manufacturer may void support with their PC manufacturer. We
    > recommend that you check with your PC manufacturer's Web site to find out
    > if
    > they offer or support this exchange.
    >
     
    Andre Da Costa [Extended64], Jun 27, 2005
    #2
    1. Advertising

  3. Andre,

    I'm not sure if I follow you. I don't see a field to enter the Product Key,
    only the COA or the Product ID. Since my copy is non-OEM, I don't have a COA
    to try instead.

    Could you please explain what you were getting at in more detail?

    Thanks


    Mac

    "Andre Da Costa [Extended64]" wrote:

    > Have you tried the product key?
    > --
    > Andre
    > Extended64 | http://www.extended64.com
    > Blog | http://www.extended64.com/blogs/andre
    > http://spaces.msn.com/members/adacosta
    > FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    >
    > "Mac" <> wrote in message
    > news:...
    > >I have been trying since the program has been running and even as of 15
    > > minutes ago, I am still being given the following error:
    > >
    > > COA/PID entered is invalid. Please email Customer Service at
    > >
    > >
    > > *****
    > >
    > > As prompted back in May, I e-mailed with
    > > the
    > > error and
    > > my PID.
    > >
    > > The following day, I received this response:
    > >
    > > "COA and Product ID neither is valid.
    > >
    > > Verify the software you want to exchange is included in the Technology
    > > Advancement Software. If the software you have to exchange is included
    > > then
    > > verify the software was acquired between March 31, 2003 and June 30,
    > > 2005."
    > >
    > > *****
    > >
    > > As with every other attempt, I have gone ahead and sent another e-mail,
    > > but
    > > while I wait my questions still are:
    > >
    > > 1. What does the date of the software have to do with it?
    > > 2. How would the PID determine the purchase date anyway?
    > >
    > > For Question #1, I purchased and assembled the parts in my AMD Athlon 64
    > > 3000+ system to replace my failed Dual Intel Pentium III system in
    > > December
    > > of 2003.
    > >
    > > Based on the website I meet all of the hardware requirments for this
    > > program.
    > >
    > > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    > > Professional
    > > and Windows Server 2003. Sadly, I did not recall the dates for these as
    > > they
    > > weren't purchased online for my e-paper trail and have since lost the
    > > paper
    > > copies.
    > >
    > > Now who is to say that even if the software was produced in 2002 (leaving
    > > Microsoft's production facility) but was not sold to me until after March
    > > of
    > > 2003.
    > >
    > > However, there is no mention for a date of purchase with the software -
    > > merely that you hold a legal copy.
    > >
    > > Based on the website I meet the software requirment for this program.
    > >
    > > *****
    > >
    > > I have copy and pasted the current text on the Technology
    > > Advancement Website below for easy review.
    > >
    > > .
    > > .
    > > .
    > >
    > > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    > > Program
    > >
    > > The Technology Advancement Program is designed to assist customers who
    > > have
    > > acquired a new x64 computer with a previously licensed 32-bit version of
    > > Windows XP Professional (1-2 processor version), Windows XP Professional
    > > (1-4
    > > processor version) and Windows XP Professional Reduced Media Edition (1-2
    > > processor version). This program allows customers to exchange their
    > > license
    > > for Windows XP Professional (32-bit)for a license of the new version of
    > > Windows XP Professional x64 Edition.
    > >
    > > Technology Advancement Program Eligibility
    > > In order to be eligible to receive Windows XP Professional x64 Edition,
    > > your
    > > computer must have been ordered or built between March 31, 2003 and July
    > > 31,
    > > 2005 and must contian an x64 processor. You must also have a Retail (Full
    > > Packaged Product), System Builder, or OEM version of Microsoft Windows® XP
    > > Pro (32-bit) to exchange.
    > >
    > > In addition, you must read and agree to the following:
    > > By participating in this program, your 32-bit version of Windows XP
    > > Professional will no longer be licensed.
    > > The installation of Windows XP Professional x64 Edition requires you to
    > > format your hard drive. You must back up your files and settings prior to
    > > the
    > > installation or they will be erased. Microsoft is not liable for any loss
    > > of
    > > data as a result of this installation.
    > > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    > > (32-bit
    > > drivers are not supported). Drivers for 64-bit Windows are created at the
    > > discretion of hardware manufacturers and may not be available for some of
    > > your hardware components.
    > > For the purposes of the End User License Agreement for your existing
    > > Windows
    > > XP Professional (32-bit) software, your installation of this software will
    > > be
    > > an "Upgrade."
    > > Customers who are currently supported by a system builder or OEM and
    > > choose
    > > to upgrade to Windows XP Professional x64 Edition via any means other than
    > > their PC manufacturer may void support with their PC manufacturer. We
    > > recommend that you check with your PC manufacturer's Web site to find out
    > > if
    > > they offer or support this exchange.
    > >

    >
    >
    >
     
    =?Utf-8?B?TWFj?=, Jun 28, 2005
    #3
  4. Maybe there was a misunderstanding here. An easy way to check your Product ID
    (PID) is to right click on My Computer and look mid way on the System
    Properties - General tab for an odd series of numbers that may or may not be
    identified as PID. The series should be
    5-3-7-5
    where the numbers above indicate the number of digits in each group.



    "Mac" wrote:

    > I have been trying since the program has been running and even as of 15
    > minutes ago, I am still being given the following error:
    >
    > COA/PID entered is invalid. Please email Customer Service at
    >
    >
    > *****
    >
    > As prompted back in May, I e-mailed with the
    > error and
    > my PID.
    >
    > The following day, I received this response:
    >
    > "COA and Product ID neither is valid.
    >
    > Verify the software you want to exchange is included in the Technology
    > Advancement Software. If the software you have to exchange is included then
    > verify the software was acquired between March 31, 2003 and June 30, 2005."
    >
    > *****
    >
    > As with every other attempt, I have gone ahead and sent another e-mail, but
    > while I wait my questions still are:
    >
    > 1. What does the date of the software have to do with it?
    > 2. How would the PID determine the purchase date anyway?
    >
    > For Question #1, I purchased and assembled the parts in my AMD Athlon 64
    > 3000+ system to replace my failed Dual Intel Pentium III system in December
    > of 2003.
    >
    > Based on the website I meet all of the hardware requirments for this program.
    >
    > For Question #2, I acquired a legal copy of Non-OEM Windows XP Professional
    > and Windows Server 2003. Sadly, I did not recall the dates for these as they
    > weren't purchased online for my e-paper trail and have since lost the paper
    > copies.
    >
    > Now who is to say that even if the software was produced in 2002 (leaving
    > Microsoft's production facility) but was not sold to me until after March of
    > 2003.
    >
    > However, there is no mention for a date of purchase with the software -
    > merely that you hold a legal copy.
    >
    > Based on the website I meet the software requirment for this program.
    >
    > *****
    >
    > I have copy and pasted the current text on the Technology
    > Advancement Website below for easy review.
    >
    > .
    > .
    > .
    >
    > Microsoft® Windows® XP Profession x64 Edition Technology Advancement Program
    >
    > The Technology Advancement Program is designed to assist customers who have
    > acquired a new x64 computer with a previously licensed 32-bit version of
    > Windows XP Professional (1-2 processor version), Windows XP Professional (1-4
    > processor version) and Windows XP Professional Reduced Media Edition (1-2
    > processor version). This program allows customers to exchange their license
    > for Windows XP Professional (32-bit)for a license of the new version of
    > Windows XP Professional x64 Edition.
    >
    > Technology Advancement Program Eligibility
    > In order to be eligible to receive Windows XP Professional x64 Edition, your
    > computer must have been ordered or built between March 31, 2003 and July 31,
    > 2005 and must contian an x64 processor. You must also have a Retail (Full
    > Packaged Product), System Builder, or OEM version of Microsoft Windows® XP
    > Pro (32-bit) to exchange.
    >
    > In addition, you must read and agree to the following:
    > By participating in this program, your 32-bit version of Windows XP
    > Professional will no longer be licensed.
    > The installation of Windows XP Professional x64 Edition requires you to
    > format your hard drive. You must back up your files and settings prior to the
    > installation or they will be erased. Microsoft is not liable for any loss of
    > data as a result of this installation.
    > Windows XP Professional x64 Edition requires 64-bit hardware drivers (32-bit
    > drivers are not supported). Drivers for 64-bit Windows are created at the
    > discretion of hardware manufacturers and may not be available for some of
    > your hardware components.
    > For the purposes of the End User License Agreement for your existing Windows
    > XP Professional (32-bit) software, your installation of this software will be
    > an “Upgrade.â€
    > Customers who are currently supported by a system builder or OEM and choose
    > to upgrade to Windows XP Professional x64 Edition via any means other than
    > their PC manufacturer may void support with their PC manufacturer. We
    > recommend that you check with your PC manufacturer's Web site to find out if
    > they offer or support this exchange.
    >
     
    =?Utf-8?B?SW50ZWxfRmFu?=, Jun 28, 2005
    #4
  5. So yes, I have been entering the number you speak of from the begining:
    xxxxx-nnn-yyyyyyy-zzzzz

    So as I said in the meantime I have sent 9 emails and only had 2 responces -
    both repeating coldly what the website said - hardly friendly let alone
    helpful e-mails from Microsoft.



    "Intel_Fan" wrote:

    > Maybe there was a misunderstanding here. An easy way to check your Product ID
    > (PID) is to right click on My Computer and look mid way on the System
    > Properties - General tab for an odd series of numbers that may or may not be
    > identified as PID. The series should be
    > 5-3-7-5
    > where the numbers above indicate the number of digits in each group.
    >
    >
    >
    > "Mac" wrote:
    >
    > > I have been trying since the program has been running and even as of 15
    > > minutes ago, I am still being given the following error:
    > >
    > > COA/PID entered is invalid. Please email Customer Service at
    > >
    > >
    > > *****
    > >
    > > As prompted back in May, I e-mailed with the
    > > error and
    > > my PID.
    > >
    > > The following day, I received this response:
    > >
    > > "COA and Product ID neither is valid.
    > >
    > > Verify the software you want to exchange is included in the Technology
    > > Advancement Software. If the software you have to exchange is included then
    > > verify the software was acquired between March 31, 2003 and June 30, 2005."
    > >
    > > *****
    > >
    > > As with every other attempt, I have gone ahead and sent another e-mail, but
    > > while I wait my questions still are:
    > >
    > > 1. What does the date of the software have to do with it?
    > > 2. How would the PID determine the purchase date anyway?
    > >
    > > For Question #1, I purchased and assembled the parts in my AMD Athlon 64
    > > 3000+ system to replace my failed Dual Intel Pentium III system in December
    > > of 2003.
    > >
    > > Based on the website I meet all of the hardware requirments for this program.
    > >
    > > For Question #2, I acquired a legal copy of Non-OEM Windows XP Professional
    > > and Windows Server 2003. Sadly, I did not recall the dates for these as they
    > > weren't purchased online for my e-paper trail and have since lost the paper
    > > copies.
    > >
    > > Now who is to say that even if the software was produced in 2002 (leaving
    > > Microsoft's production facility) but was not sold to me until after March of
    > > 2003.
    > >
    > > However, there is no mention for a date of purchase with the software -
    > > merely that you hold a legal copy.
    > >
    > > Based on the website I meet the software requirment for this program.
    > >
    > > *****
    > >
    > > I have copy and pasted the current text on the Technology
    > > Advancement Website below for easy review.
    > >
    > > .
    > > .
    > > .
    > >
    > > Microsoft® Windows® XP Profession x64 Edition Technology Advancement Program
    > >
    > > The Technology Advancement Program is designed to assist customers who have
    > > acquired a new x64 computer with a previously licensed 32-bit version of
    > > Windows XP Professional (1-2 processor version), Windows XP Professional (1-4
    > > processor version) and Windows XP Professional Reduced Media Edition (1-2
    > > processor version). This program allows customers to exchange their license
    > > for Windows XP Professional (32-bit)for a license of the new version of
    > > Windows XP Professional x64 Edition.
    > >
    > > Technology Advancement Program Eligibility
    > > In order to be eligible to receive Windows XP Professional x64 Edition, your
    > > computer must have been ordered or built between March 31, 2003 and July 31,
    > > 2005 and must contian an x64 processor. You must also have a Retail (Full
    > > Packaged Product), System Builder, or OEM version of Microsoft Windows® XP
    > > Pro (32-bit) to exchange.
    > >
    > > In addition, you must read and agree to the following:
    > > By participating in this program, your 32-bit version of Windows XP
    > > Professional will no longer be licensed.
    > > The installation of Windows XP Professional x64 Edition requires you to
    > > format your hard drive. You must back up your files and settings prior to the
    > > installation or they will be erased. Microsoft is not liable for any loss of
    > > data as a result of this installation.
    > > Windows XP Professional x64 Edition requires 64-bit hardware drivers (32-bit
    > > drivers are not supported). Drivers for 64-bit Windows are created at the
    > > discretion of hardware manufacturers and may not be available for some of
    > > your hardware components.
    > > For the purposes of the End User License Agreement for your existing Windows
    > > XP Professional (32-bit) software, your installation of this software will be
    > > an “Upgrade.â€
    > > Customers who are currently supported by a system builder or OEM and choose
    > > to upgrade to Windows XP Professional x64 Edition via any means other than
    > > their PC manufacturer may void support with their PC manufacturer. We
    > > recommend that you check with your PC manufacturer's Web site to find out if
    > > they offer or support this exchange.
    > >
     
    =?Utf-8?B?TWFj?=, Jun 28, 2005
    #5
  6. oops, sorry.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Mac" <> wrote in message
    news:...
    > Andre,
    >
    > I'm not sure if I follow you. I don't see a field to enter the Product
    > Key,
    > only the COA or the Product ID. Since my copy is non-OEM, I don't have a
    > COA
    > to try instead.
    >
    > Could you please explain what you were getting at in more detail?
    >
    > Thanks
    >
    >
    > Mac
    >
    > "Andre Da Costa [Extended64]" wrote:
    >
    >> Have you tried the product key?
    >> --
    >> Andre
    >> Extended64 | http://www.extended64.com
    >> Blog | http://www.extended64.com/blogs/andre
    >> http://spaces.msn.com/members/adacosta
    >> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    >>
    >> "Mac" <> wrote in message
    >> news:...
    >> >I have been trying since the program has been running and even as of 15
    >> > minutes ago, I am still being given the following error:
    >> >
    >> > COA/PID entered is invalid. Please email Customer Service at
    >> >
    >> >
    >> > *****
    >> >
    >> > As prompted back in May, I e-mailed
    >> > with
    >> > the
    >> > error and
    >> > my PID.
    >> >
    >> > The following day, I received this response:
    >> >
    >> > "COA and Product ID neither is valid.
    >> >
    >> > Verify the software you want to exchange is included in the Technology
    >> > Advancement Software. If the software you have to exchange is included
    >> > then
    >> > verify the software was acquired between March 31, 2003 and June 30,
    >> > 2005."
    >> >
    >> > *****
    >> >
    >> > As with every other attempt, I have gone ahead and sent another e-mail,
    >> > but
    >> > while I wait my questions still are:
    >> >
    >> > 1. What does the date of the software have to do with it?
    >> > 2. How would the PID determine the purchase date anyway?
    >> >
    >> > For Question #1, I purchased and assembled the parts in my AMD Athlon
    >> > 64
    >> > 3000+ system to replace my failed Dual Intel Pentium III system in
    >> > December
    >> > of 2003.
    >> >
    >> > Based on the website I meet all of the hardware requirments for this
    >> > program.
    >> >
    >> > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    >> > Professional
    >> > and Windows Server 2003. Sadly, I did not recall the dates for these
    >> > as
    >> > they
    >> > weren't purchased online for my e-paper trail and have since lost the
    >> > paper
    >> > copies.
    >> >
    >> > Now who is to say that even if the software was produced in 2002
    >> > (leaving
    >> > Microsoft's production facility) but was not sold to me until after
    >> > March
    >> > of
    >> > 2003.
    >> >
    >> > However, there is no mention for a date of purchase with the software -
    >> > merely that you hold a legal copy.
    >> >
    >> > Based on the website I meet the software requirment for this program.
    >> >
    >> > *****
    >> >
    >> > I have copy and pasted the current text on the Technology
    >> > Advancement Website below for easy review.
    >> >
    >> > .
    >> > .
    >> > .
    >> >
    >> > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    >> > Program
    >> >
    >> > The Technology Advancement Program is designed to assist customers who
    >> > have
    >> > acquired a new x64 computer with a previously licensed 32-bit version
    >> > of
    >> > Windows XP Professional (1-2 processor version), Windows XP
    >> > Professional
    >> > (1-4
    >> > processor version) and Windows XP Professional Reduced Media Edition
    >> > (1-2
    >> > processor version). This program allows customers to exchange their
    >> > license
    >> > for Windows XP Professional (32-bit)for a license of the new version of
    >> > Windows XP Professional x64 Edition.
    >> >
    >> > Technology Advancement Program Eligibility
    >> > In order to be eligible to receive Windows XP Professional x64 Edition,
    >> > your
    >> > computer must have been ordered or built between March 31, 2003 and
    >> > July
    >> > 31,
    >> > 2005 and must contian an x64 processor. You must also have a Retail
    >> > (Full
    >> > Packaged Product), System Builder, or OEM version of Microsoft Windows®
    >> > XP
    >> > Pro (32-bit) to exchange.
    >> >
    >> > In addition, you must read and agree to the following:
    >> > By participating in this program, your 32-bit version of Windows XP
    >> > Professional will no longer be licensed.
    >> > The installation of Windows XP Professional x64 Edition requires you to
    >> > format your hard drive. You must back up your files and settings prior
    >> > to
    >> > the
    >> > installation or they will be erased. Microsoft is not liable for any
    >> > loss
    >> > of
    >> > data as a result of this installation.
    >> > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    >> > (32-bit
    >> > drivers are not supported). Drivers for 64-bit Windows are created at
    >> > the
    >> > discretion of hardware manufacturers and may not be available for some
    >> > of
    >> > your hardware components.
    >> > For the purposes of the End User License Agreement for your existing
    >> > Windows
    >> > XP Professional (32-bit) software, your installation of this software
    >> > will
    >> > be
    >> > an "Upgrade."
    >> > Customers who are currently supported by a system builder or OEM and
    >> > choose
    >> > to upgrade to Windows XP Professional x64 Edition via any means other
    >> > than
    >> > their PC manufacturer may void support with their PC manufacturer. We
    >> > recommend that you check with your PC manufacturer's Web site to find
    >> > out
    >> > if
    >> > they offer or support this exchange.
    >> >

    >>
    >>
    >>
     
    Andre Da Costa [Extended64], Jun 28, 2005
    #6
  7. Maybe some used it and you didn't realize or you are not seeing properly and
    you are typing in the wrong digits.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "Mac" <> wrote in message
    news:...
    > So yes, I have been entering the number you speak of from the begining:
    > xxxxx-nnn-yyyyyyy-zzzzz
    >
    > So as I said in the meantime I have sent 9 emails and only had 2
    > responces -
    > both repeating coldly what the website said - hardly friendly let alone
    > helpful e-mails from Microsoft.
    >
    >
    >
    > "Intel_Fan" wrote:
    >
    >> Maybe there was a misunderstanding here. An easy way to check your
    >> Product ID
    >> (PID) is to right click on My Computer and look mid way on the System
    >> Properties - General tab for an odd series of numbers that may or may not
    >> be
    >> identified as PID. The series should be
    >> 5-3-7-5
    >> where the numbers above indicate the number of digits in each group.
    >>
    >>
    >>
    >> "Mac" wrote:
    >>
    >> > I have been trying since the program has been running and even as of 15
    >> > minutes ago, I am still being given the following error:
    >> >
    >> > COA/PID entered is invalid. Please email Customer Service at
    >> >
    >> >
    >> > *****
    >> >
    >> > As prompted back in May, I e-mailed
    >> > with the
    >> > error and
    >> > my PID.
    >> >
    >> > The following day, I received this response:
    >> >
    >> > "COA and Product ID neither is valid.
    >> >
    >> > Verify the software you want to exchange is included in the Technology
    >> > Advancement Software. If the software you have to exchange is included
    >> > then
    >> > verify the software was acquired between March 31, 2003 and June 30,
    >> > 2005."
    >> >
    >> > *****
    >> >
    >> > As with every other attempt, I have gone ahead and sent another e-mail,
    >> > but
    >> > while I wait my questions still are:
    >> >
    >> > 1. What does the date of the software have to do with it?
    >> > 2. How would the PID determine the purchase date anyway?
    >> >
    >> > For Question #1, I purchased and assembled the parts in my AMD Athlon
    >> > 64
    >> > 3000+ system to replace my failed Dual Intel Pentium III system in
    >> > December
    >> > of 2003.
    >> >
    >> > Based on the website I meet all of the hardware requirments for this
    >> > program.
    >> >
    >> > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    >> > Professional
    >> > and Windows Server 2003. Sadly, I did not recall the dates for these
    >> > as they
    >> > weren't purchased online for my e-paper trail and have since lost the
    >> > paper
    >> > copies.
    >> >
    >> > Now who is to say that even if the software was produced in 2002
    >> > (leaving
    >> > Microsoft's production facility) but was not sold to me until after
    >> > March of
    >> > 2003.
    >> >
    >> > However, there is no mention for a date of purchase with the software -
    >> > merely that you hold a legal copy.
    >> >
    >> > Based on the website I meet the software requirment for this program.
    >> >
    >> > *****
    >> >
    >> > I have copy and pasted the current text on the Technology
    >> > Advancement Website below for easy review.
    >> >
    >> > .
    >> > .
    >> > .
    >> >
    >> > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    >> > Program
    >> >
    >> > The Technology Advancement Program is designed to assist customers who
    >> > have
    >> > acquired a new x64 computer with a previously licensed 32-bit version
    >> > of
    >> > Windows XP Professional (1-2 processor version), Windows XP
    >> > Professional (1-4
    >> > processor version) and Windows XP Professional Reduced Media Edition
    >> > (1-2
    >> > processor version). This program allows customers to exchange their
    >> > license
    >> > for Windows XP Professional (32-bit)for a license of the new version of
    >> > Windows XP Professional x64 Edition.
    >> >
    >> > Technology Advancement Program Eligibility
    >> > In order to be eligible to receive Windows XP Professional x64 Edition,
    >> > your
    >> > computer must have been ordered or built between March 31, 2003 and
    >> > July 31,
    >> > 2005 and must contian an x64 processor. You must also have a Retail
    >> > (Full
    >> > Packaged Product), System Builder, or OEM version of Microsoft Windows®
    >> > XP
    >> > Pro (32-bit) to exchange.
    >> >
    >> > In addition, you must read and agree to the following:
    >> > By participating in this program, your 32-bit version of Windows XP
    >> > Professional will no longer be licensed.
    >> > The installation of Windows XP Professional x64 Edition requires you to
    >> > format your hard drive. You must back up your files and settings prior
    >> > to the
    >> > installation or they will be erased. Microsoft is not liable for any
    >> > loss of
    >> > data as a result of this installation.
    >> > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    >> > (32-bit
    >> > drivers are not supported). Drivers for 64-bit Windows are created at
    >> > the
    >> > discretion of hardware manufacturers and may not be available for some
    >> > of
    >> > your hardware components.
    >> > For the purposes of the End User License Agreement for your existing
    >> > Windows
    >> > XP Professional (32-bit) software, your installation of this software
    >> > will be
    >> > an "Upgrade."
    >> > Customers who are currently supported by a system builder or OEM and
    >> > choose
    >> > to upgrade to Windows XP Professional x64 Edition via any means other
    >> > than
    >> > their PC manufacturer may void support with their PC manufacturer. We
    >> > recommend that you check with your PC manufacturer's Web site to find
    >> > out if
    >> > they offer or support this exchange.
    >> >
     
    Andre Da Costa [Extended64], Jun 28, 2005
    #7
  8. Well, I have never shared my key with anyone. So if it was used before, it
    was stolen by someone using a keygen.

    I've double checked my digits and they are accurate.

    I would be more than willing to send in my original media, etc to prove it
    is legit.

    I just wish I was able to carry this conversation with someone from
    Microsoft. So far they seem to ignore or send canned responces that show
    they have not really red my e-mails, questions and concerns.


    Mac

    "Andre Da Costa [Extended64]" wrote:

    > Maybe some used it and you didn't realize or you are not seeing properly and
    > you are typing in the wrong digits.
    > --
    > Andre
    > Extended64 | http://www.extended64.com
    > Blog | http://www.extended64.com/blogs/andre
    > http://spaces.msn.com/members/adacosta
    > FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    >
    > "Mac" <> wrote in message
    > news:...
    > > So yes, I have been entering the number you speak of from the begining:
    > > xxxxx-nnn-yyyyyyy-zzzzz
    > >
    > > So as I said in the meantime I have sent 9 emails and only had 2
    > > responces -
    > > both repeating coldly what the website said - hardly friendly let alone
    > > helpful e-mails from Microsoft.
    > >
    > >
    > >
    > > "Intel_Fan" wrote:
    > >
    > >> Maybe there was a misunderstanding here. An easy way to check your
    > >> Product ID
    > >> (PID) is to right click on My Computer and look mid way on the System
    > >> Properties - General tab for an odd series of numbers that may or may not
    > >> be
    > >> identified as PID. The series should be
    > >> 5-3-7-5
    > >> where the numbers above indicate the number of digits in each group.
    > >>
    > >>
    > >>
    > >> "Mac" wrote:
    > >>
    > >> > I have been trying since the program has been running and even as of 15
    > >> > minutes ago, I am still being given the following error:
    > >> >
    > >> > COA/PID entered is invalid. Please email Customer Service at
    > >> >
    > >> >
    > >> > *****
    > >> >
    > >> > As prompted back in May, I e-mailed
    > >> > with the
    > >> > error and
    > >> > my PID.
    > >> >
    > >> > The following day, I received this response:
    > >> >
    > >> > "COA and Product ID neither is valid.
    > >> >
    > >> > Verify the software you want to exchange is included in the Technology
    > >> > Advancement Software. If the software you have to exchange is included
    > >> > then
    > >> > verify the software was acquired between March 31, 2003 and June 30,
    > >> > 2005."
    > >> >
    > >> > *****
    > >> >
    > >> > As with every other attempt, I have gone ahead and sent another e-mail,
    > >> > but
    > >> > while I wait my questions still are:
    > >> >
    > >> > 1. What does the date of the software have to do with it?
    > >> > 2. How would the PID determine the purchase date anyway?
    > >> >
    > >> > For Question #1, I purchased and assembled the parts in my AMD Athlon
    > >> > 64
    > >> > 3000+ system to replace my failed Dual Intel Pentium III system in
    > >> > December
    > >> > of 2003.
    > >> >
    > >> > Based on the website I meet all of the hardware requirments for this
    > >> > program.
    > >> >
    > >> > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    > >> > Professional
    > >> > and Windows Server 2003. Sadly, I did not recall the dates for these
    > >> > as they
    > >> > weren't purchased online for my e-paper trail and have since lost the
    > >> > paper
    > >> > copies.
    > >> >
    > >> > Now who is to say that even if the software was produced in 2002
    > >> > (leaving
    > >> > Microsoft's production facility) but was not sold to me until after
    > >> > March of
    > >> > 2003.
    > >> >
    > >> > However, there is no mention for a date of purchase with the software -
    > >> > merely that you hold a legal copy.
    > >> >
    > >> > Based on the website I meet the software requirment for this program.
    > >> >
    > >> > *****
    > >> >
    > >> > I have copy and pasted the current text on the Technology
    > >> > Advancement Website below for easy review.
    > >> >
    > >> > .
    > >> > .
    > >> > .
    > >> >
    > >> > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    > >> > Program
    > >> >
    > >> > The Technology Advancement Program is designed to assist customers who
    > >> > have
    > >> > acquired a new x64 computer with a previously licensed 32-bit version
    > >> > of
    > >> > Windows XP Professional (1-2 processor version), Windows XP
    > >> > Professional (1-4
    > >> > processor version) and Windows XP Professional Reduced Media Edition
    > >> > (1-2
    > >> > processor version). This program allows customers to exchange their
    > >> > license
    > >> > for Windows XP Professional (32-bit)for a license of the new version of
    > >> > Windows XP Professional x64 Edition.
    > >> >
    > >> > Technology Advancement Program Eligibility
    > >> > In order to be eligible to receive Windows XP Professional x64 Edition,
    > >> > your
    > >> > computer must have been ordered or built between March 31, 2003 and
    > >> > July 31,
    > >> > 2005 and must contian an x64 processor. You must also have a Retail
    > >> > (Full
    > >> > Packaged Product), System Builder, or OEM version of Microsoft Windows®
    > >> > XP
    > >> > Pro (32-bit) to exchange.
    > >> >
    > >> > In addition, you must read and agree to the following:
    > >> > By participating in this program, your 32-bit version of Windows XP
    > >> > Professional will no longer be licensed.
    > >> > The installation of Windows XP Professional x64 Edition requires you to
    > >> > format your hard drive. You must back up your files and settings prior
    > >> > to the
    > >> > installation or they will be erased. Microsoft is not liable for any
    > >> > loss of
    > >> > data as a result of this installation.
    > >> > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    > >> > (32-bit
    > >> > drivers are not supported). Drivers for 64-bit Windows are created at
    > >> > the
    > >> > discretion of hardware manufacturers and may not be available for some
    > >> > of
    > >> > your hardware components.
    > >> > For the purposes of the End User License Agreement for your existing
    > >> > Windows
    > >> > XP Professional (32-bit) software, your installation of this software
    > >> > will be
    > >> > an "Upgrade."
    > >> > Customers who are currently supported by a system builder or OEM and
    > >> > choose
    > >> > to upgrade to Windows XP Professional x64 Edition via any means other
    > >> > than
    > >> > their PC manufacturer may void support with their PC manufacturer. We
    > >> > recommend that you check with your PC manufacturer's Web site to find
    > >> > out if
    > >> > they offer or support this exchange.
    > >> >

    >
    >
    >
     
    =?Utf-8?B?TWFj?=, Jun 29, 2005
    #8
  9. =?Utf-8?B?TWFj?=

    John Barnes Guest

    Have you tried to validate your copy with the Microsoft validation
    assistant?
    http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx






    "Mac" <> wrote in message
    news:...
    > Well, I have never shared my key with anyone. So if it was used before,
    > it
    > was stolen by someone using a keygen.
    >
    > I've double checked my digits and they are accurate.
    >
    > I would be more than willing to send in my original media, etc to prove it
    > is legit.
    >
    > I just wish I was able to carry this conversation with someone from
    > Microsoft. So far they seem to ignore or send canned responces that show
    > they have not really red my e-mails, questions and concerns.
    >
    >
    > Mac
    >
    > "Andre Da Costa [Extended64]" wrote:
    >
    >> Maybe some used it and you didn't realize or you are not seeing properly
    >> and
    >> you are typing in the wrong digits.
    >> --
    >> Andre
    >> Extended64 | http://www.extended64.com
    >> Blog | http://www.extended64.com/blogs/andre
    >> http://spaces.msn.com/members/adacosta
    >> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    >>
    >> "Mac" <> wrote in message
    >> news:...
    >> > So yes, I have been entering the number you speak of from the begining:
    >> > xxxxx-nnn-yyyyyyy-zzzzz
    >> >
    >> > So as I said in the meantime I have sent 9 emails and only had 2
    >> > responces -
    >> > both repeating coldly what the website said - hardly friendly let alone
    >> > helpful e-mails from Microsoft.
    >> >
    >> >
    >> >
    >> > "Intel_Fan" wrote:
    >> >
    >> >> Maybe there was a misunderstanding here. An easy way to check your
    >> >> Product ID
    >> >> (PID) is to right click on My Computer and look mid way on the System
    >> >> Properties - General tab for an odd series of numbers that may or may
    >> >> not
    >> >> be
    >> >> identified as PID. The series should be
    >> >> 5-3-7-5
    >> >> where the numbers above indicate the number of digits in each group.
    >> >>
    >> >>
    >> >>
    >> >> "Mac" wrote:
    >> >>
    >> >> > I have been trying since the program has been running and even as of
    >> >> > 15
    >> >> > minutes ago, I am still being given the following error:
    >> >> >
    >> >> > COA/PID entered is invalid. Please email Customer Service at
    >> >> >
    >> >> >
    >> >> > *****
    >> >> >
    >> >> > As prompted back in May, I e-mailed
    >> >> > with the
    >> >> > error and
    >> >> > my PID.
    >> >> >
    >> >> > The following day, I received this response:
    >> >> >
    >> >> > "COA and Product ID neither is valid.
    >> >> >
    >> >> > Verify the software you want to exchange is included in the
    >> >> > Technology
    >> >> > Advancement Software. If the software you have to exchange is
    >> >> > included
    >> >> > then
    >> >> > verify the software was acquired between March 31, 2003 and June 30,
    >> >> > 2005."
    >> >> >
    >> >> > *****
    >> >> >
    >> >> > As with every other attempt, I have gone ahead and sent another
    >> >> > e-mail,
    >> >> > but
    >> >> > while I wait my questions still are:
    >> >> >
    >> >> > 1. What does the date of the software have to do with it?
    >> >> > 2. How would the PID determine the purchase date anyway?
    >> >> >
    >> >> > For Question #1, I purchased and assembled the parts in my AMD
    >> >> > Athlon
    >> >> > 64
    >> >> > 3000+ system to replace my failed Dual Intel Pentium III system in
    >> >> > December
    >> >> > of 2003.
    >> >> >
    >> >> > Based on the website I meet all of the hardware requirments for this
    >> >> > program.
    >> >> >
    >> >> > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    >> >> > Professional
    >> >> > and Windows Server 2003. Sadly, I did not recall the dates for
    >> >> > these
    >> >> > as they
    >> >> > weren't purchased online for my e-paper trail and have since lost
    >> >> > the
    >> >> > paper
    >> >> > copies.
    >> >> >
    >> >> > Now who is to say that even if the software was produced in 2002
    >> >> > (leaving
    >> >> > Microsoft's production facility) but was not sold to me until after
    >> >> > March of
    >> >> > 2003.
    >> >> >
    >> >> > However, there is no mention for a date of purchase with the
    >> >> > software -
    >> >> > merely that you hold a legal copy.
    >> >> >
    >> >> > Based on the website I meet the software requirment for this
    >> >> > program.
    >> >> >
    >> >> > *****
    >> >> >
    >> >> > I have copy and pasted the current text on the Technology
    >> >> > Advancement Website below for easy review.
    >> >> >
    >> >> > .
    >> >> > .
    >> >> > .
    >> >> >
    >> >> > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    >> >> > Program
    >> >> >
    >> >> > The Technology Advancement Program is designed to assist customers
    >> >> > who
    >> >> > have
    >> >> > acquired a new x64 computer with a previously licensed 32-bit
    >> >> > version
    >> >> > of
    >> >> > Windows XP Professional (1-2 processor version), Windows XP
    >> >> > Professional (1-4
    >> >> > processor version) and Windows XP Professional Reduced Media Edition
    >> >> > (1-2
    >> >> > processor version). This program allows customers to exchange their
    >> >> > license
    >> >> > for Windows XP Professional (32-bit)for a license of the new version
    >> >> > of
    >> >> > Windows XP Professional x64 Edition.
    >> >> >
    >> >> > Technology Advancement Program Eligibility
    >> >> > In order to be eligible to receive Windows XP Professional x64
    >> >> > Edition,
    >> >> > your
    >> >> > computer must have been ordered or built between March 31, 2003 and
    >> >> > July 31,
    >> >> > 2005 and must contian an x64 processor. You must also have a Retail
    >> >> > (Full
    >> >> > Packaged Product), System Builder, or OEM version of Microsoft
    >> >> > Windows®
    >> >> > XP
    >> >> > Pro (32-bit) to exchange.
    >> >> >
    >> >> > In addition, you must read and agree to the following:
    >> >> > By participating in this program, your 32-bit version of Windows XP
    >> >> > Professional will no longer be licensed.
    >> >> > The installation of Windows XP Professional x64 Edition requires you
    >> >> > to
    >> >> > format your hard drive. You must back up your files and settings
    >> >> > prior
    >> >> > to the
    >> >> > installation or they will be erased. Microsoft is not liable for any
    >> >> > loss of
    >> >> > data as a result of this installation.
    >> >> > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    >> >> > (32-bit
    >> >> > drivers are not supported). Drivers for 64-bit Windows are created
    >> >> > at
    >> >> > the
    >> >> > discretion of hardware manufacturers and may not be available for
    >> >> > some
    >> >> > of
    >> >> > your hardware components.
    >> >> > For the purposes of the End User License Agreement for your existing
    >> >> > Windows
    >> >> > XP Professional (32-bit) software, your installation of this
    >> >> > software
    >> >> > will be
    >> >> > an "Upgrade."
    >> >> > Customers who are currently supported by a system builder or OEM and
    >> >> > choose
    >> >> > to upgrade to Windows XP Professional x64 Edition via any means
    >> >> > other
    >> >> > than
    >> >> > their PC manufacturer may void support with their PC manufacturer.
    >> >> > We
    >> >> > recommend that you check with your PC manufacturer's Web site to
    >> >> > find
    >> >> > out if
    >> >> > they offer or support this exchange.
    >> >> >

    >>
    >>
    >>
     
    John Barnes, Jun 29, 2005
    #9
  10. John,

    No I hadn't. I assumed that it was legit since the hologram on the CD and
    case look like others. But I guess it won't hurt to try that when I get home
    from work in the morning.

    Thanks

    Mac

    "John Barnes" wrote:

    > Have you tried to validate your copy with the Microsoft validation
    > assistant?
    > http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx
    >
    >
    >
    >
    >
    >
    > "Mac" <> wrote in message
    > news:...
    > > Well, I have never shared my key with anyone. So if it was used before,
    > > it
    > > was stolen by someone using a keygen.
    > >
    > > I've double checked my digits and they are accurate.
    > >
    > > I would be more than willing to send in my original media, etc to prove it
    > > is legit.
    > >
    > > I just wish I was able to carry this conversation with someone from
    > > Microsoft. So far they seem to ignore or send canned responces that show
    > > they have not really red my e-mails, questions and concerns.
    > >
    > >
    > > Mac
    > >
    > > "Andre Da Costa [Extended64]" wrote:
    > >
    > >> Maybe some used it and you didn't realize or you are not seeing properly
    > >> and
    > >> you are typing in the wrong digits.
    > >> --
    > >> Andre
    > >> Extended64 | http://www.extended64.com
    > >> Blog | http://www.extended64.com/blogs/andre
    > >> http://spaces.msn.com/members/adacosta
    > >> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    > >>
    > >> "Mac" <> wrote in message
    > >> news:...
    > >> > So yes, I have been entering the number you speak of from the begining:
    > >> > xxxxx-nnn-yyyyyyy-zzzzz
    > >> >
    > >> > So as I said in the meantime I have sent 9 emails and only had 2
    > >> > responces -
    > >> > both repeating coldly what the website said - hardly friendly let alone
    > >> > helpful e-mails from Microsoft.
    > >> >
    > >> >
    > >> >
    > >> > "Intel_Fan" wrote:
    > >> >
    > >> >> Maybe there was a misunderstanding here. An easy way to check your
    > >> >> Product ID
    > >> >> (PID) is to right click on My Computer and look mid way on the System
    > >> >> Properties - General tab for an odd series of numbers that may or may
    > >> >> not
    > >> >> be
    > >> >> identified as PID. The series should be
    > >> >> 5-3-7-5
    > >> >> where the numbers above indicate the number of digits in each group.
    > >> >>
    > >> >>
    > >> >>
    > >> >> "Mac" wrote:
    > >> >>
    > >> >> > I have been trying since the program has been running and even as of
    > >> >> > 15
    > >> >> > minutes ago, I am still being given the following error:
    > >> >> >
    > >> >> > COA/PID entered is invalid. Please email Customer Service at
    > >> >> >
    > >> >> >
    > >> >> > *****
    > >> >> >
    > >> >> > As prompted back in May, I e-mailed
    > >> >> > with the
    > >> >> > error and
    > >> >> > my PID.
    > >> >> >
    > >> >> > The following day, I received this response:
    > >> >> >
    > >> >> > "COA and Product ID neither is valid.
    > >> >> >
    > >> >> > Verify the software you want to exchange is included in the
    > >> >> > Technology
    > >> >> > Advancement Software. If the software you have to exchange is
    > >> >> > included
    > >> >> > then
    > >> >> > verify the software was acquired between March 31, 2003 and June 30,
    > >> >> > 2005."
    > >> >> >
    > >> >> > *****
    > >> >> >
    > >> >> > As with every other attempt, I have gone ahead and sent another
    > >> >> > e-mail,
    > >> >> > but
    > >> >> > while I wait my questions still are:
    > >> >> >
    > >> >> > 1. What does the date of the software have to do with it?
    > >> >> > 2. How would the PID determine the purchase date anyway?
    > >> >> >
    > >> >> > For Question #1, I purchased and assembled the parts in my AMD
    > >> >> > Athlon
    > >> >> > 64
    > >> >> > 3000+ system to replace my failed Dual Intel Pentium III system in
    > >> >> > December
    > >> >> > of 2003.
    > >> >> >
    > >> >> > Based on the website I meet all of the hardware requirments for this
    > >> >> > program.
    > >> >> >
    > >> >> > For Question #2, I acquired a legal copy of Non-OEM Windows XP
    > >> >> > Professional
    > >> >> > and Windows Server 2003. Sadly, I did not recall the dates for
    > >> >> > these
    > >> >> > as they
    > >> >> > weren't purchased online for my e-paper trail and have since lost
    > >> >> > the
    > >> >> > paper
    > >> >> > copies.
    > >> >> >
    > >> >> > Now who is to say that even if the software was produced in 2002
    > >> >> > (leaving
    > >> >> > Microsoft's production facility) but was not sold to me until after
    > >> >> > March of
    > >> >> > 2003.
    > >> >> >
    > >> >> > However, there is no mention for a date of purchase with the
    > >> >> > software -
    > >> >> > merely that you hold a legal copy.
    > >> >> >
    > >> >> > Based on the website I meet the software requirment for this
    > >> >> > program.
    > >> >> >
    > >> >> > *****
    > >> >> >
    > >> >> > I have copy and pasted the current text on the Technology
    > >> >> > Advancement Website below for easy review.
    > >> >> >
    > >> >> > .
    > >> >> > .
    > >> >> > .
    > >> >> >
    > >> >> > Microsoft® Windows® XP Profession x64 Edition Technology Advancement
    > >> >> > Program
    > >> >> >
    > >> >> > The Technology Advancement Program is designed to assist customers
    > >> >> > who
    > >> >> > have
    > >> >> > acquired a new x64 computer with a previously licensed 32-bit
    > >> >> > version
    > >> >> > of
    > >> >> > Windows XP Professional (1-2 processor version), Windows XP
    > >> >> > Professional (1-4
    > >> >> > processor version) and Windows XP Professional Reduced Media Edition
    > >> >> > (1-2
    > >> >> > processor version). This program allows customers to exchange their
    > >> >> > license
    > >> >> > for Windows XP Professional (32-bit)for a license of the new version
    > >> >> > of
    > >> >> > Windows XP Professional x64 Edition.
    > >> >> >
    > >> >> > Technology Advancement Program Eligibility
    > >> >> > In order to be eligible to receive Windows XP Professional x64
    > >> >> > Edition,
    > >> >> > your
    > >> >> > computer must have been ordered or built between March 31, 2003 and
    > >> >> > July 31,
    > >> >> > 2005 and must contian an x64 processor. You must also have a Retail
    > >> >> > (Full
    > >> >> > Packaged Product), System Builder, or OEM version of Microsoft
    > >> >> > Windows®
    > >> >> > XP
    > >> >> > Pro (32-bit) to exchange.
    > >> >> >
    > >> >> > In addition, you must read and agree to the following:
    > >> >> > By participating in this program, your 32-bit version of Windows XP
    > >> >> > Professional will no longer be licensed.
    > >> >> > The installation of Windows XP Professional x64 Edition requires you
    > >> >> > to
    > >> >> > format your hard drive. You must back up your files and settings
    > >> >> > prior
    > >> >> > to the
    > >> >> > installation or they will be erased. Microsoft is not liable for any
    > >> >> > loss of
    > >> >> > data as a result of this installation.
    > >> >> > Windows XP Professional x64 Edition requires 64-bit hardware drivers
    > >> >> > (32-bit
    > >> >> > drivers are not supported). Drivers for 64-bit Windows are created
    > >> >> > at
    > >> >> > the
    > >> >> > discretion of hardware manufacturers and may not be available for
    > >> >> > some
    > >> >> > of
    > >> >> > your hardware components.
    > >> >> > For the purposes of the End User License Agreement for your existing
    > >> >> > Windows
    > >> >> > XP Professional (32-bit) software, your installation of this
    > >> >> > software
    > >> >> > will be
    > >> >> > an "Upgrade."
    > >> >> > Customers who are currently supported by a system builder or OEM and
    > >> >> > choose
    > >> >> > to upgrade to Windows XP Professional x64 Edition via any means
    > >> >> > other
    > >> >> > than
    > >> >> > their PC manufacturer may void support with their PC manufacturer.
    > >> >> > We
    > >> >> > recommend that you check with your PC manufacturer's Web site to
    > >> >> > find
    > >> >> > out if
    > >> >> > they offer or support this exchange.
    > >> >> >
    > >>
    > >>
    > >>

    >
    >
    >
     
    =?Utf-8?B?TWFj?=, Jun 29, 2005
    #10
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