Symantec 05-12 update issues

Discussion in 'Computer Security' started by mike@mechanic.com, May 14, 2004.

  1. Guest

    Hello..

    Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.

    Since then.. through today that is.. Firewall is behaving VERY badly.
    It often prompts for a Comm Access that NO REPLY will satisfy.
    Eventually a reboot is needed to straighten out.

    Anyone having this issue? what can be done?

    -Mike
    , May 14, 2004
    #1
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  2. Louise Guest

    In article <>,
    says...
    >
    > Hello..
    >
    > Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.
    >
    > Since then.. through today that is.. Firewall is behaving VERY badly.
    > It often prompts for a Comm Access that NO REPLY will satisfy.
    > Eventually a reboot is needed to straighten out.
    >
    > Anyone having this issue? what can be done?
    >
    > -Mike
    >
    >
    >

    I have a related problem. Now, when I try to run LIve Update for NAV,
    it says it can't access the internet, error LU 1814. I followed every
    single step on the knowledge base with no success.

    As soon as I turn off the NIS, live update works fine for both NAV and
    Winfax Pro.

    The worst part is the Norton is no longer supporting 2002.

    Louise
    Louise, May 15, 2004
    #2
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  3. Louise Guest

    Follow Up - Re: Symantec 05-12 update issues

    In article <>,
    says...
    > In article <>,
    > says...
    > >
    > > Hello..
    > >
    > > Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.
    > >
    > > Since then.. through today that is.. Firewall is behaving VERY badly.
    > > It often prompts for a Comm Access that NO REPLY will satisfy.
    > > Eventually a reboot is needed to straighten out.
    > >
    > > Anyone having this issue? what can be done?
    > >
    > > -Mike
    > >
    > >
    > >

    > I have a related problem. Now, when I try to run LIve Update for NAV,
    > it says it can't access the internet, error LU 1814. I followed every
    > single step on the knowledge base with no success.
    >
    > As soon as I turn off the NIS, live update works fine for both NAV and
    > Winfax Pro.
    >
    > The worst part is the Norton is no longer supporting 2002.
    >
    > Louise
    >

    I downloaded the 2004 trial version of personal firewall and it told me
    my time was up for the trial because it obviously picked something up
    from my old installation (which I uninstalled and used JV16 to clean).
    So then I bought 2004 - AND - still the same error.

    Not only that, but it takes 11 minutes to boot while running NIS or the
    newer version, and 3-4 minutes to boot without it. I think this is
    called "bloatware" to say the least. I suspect it has seometing to do
    with the new program security protection.

    Well, I've left Symantec's "protection".

    Have you looked at Sygate? They have a free version for home use and a
    more "sophisticated" version, with support, for $40. I installed it and
    so far, I'm quite happy.

    Another option I tried, and liked, is ZoneAlarm. It keeps a little icon
    on the taskbar that shows activity and I found it so distracting, that I
    uninstalled the program and am now using Sygate. But you might look at
    both of them.

    Louise
    Louise, May 16, 2004
    #3
  4. Guest

    On Sat, 15 May 2004 02:58:42 -0400, Louise <> brought
    the following to our attention:

    >In article <>,
    > says...
    >>
    >> Hello..
    >>
    >> Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.
    >>
    >> Since then.. through today that is.. Firewall is behaving VERY badly.
    >> It often prompts for a Comm Access that NO REPLY will satisfy.
    >> Eventually a reboot is needed to straighten out.
    >>
    >> Anyone having this issue? what can be done?
    >>
    >> -Mike
    >>
    >>
    >>

    >I have a related problem. Now, when I try to run LIve Update for NAV,
    >it says it can't access the internet, error LU 1814. I followed every
    >single step on the knowledge base with no success.
    >


    What's happening here is a `localhost loop' as I'd describe it. Like a
    redirector confusion that repeatedly asks to grant permission.. and
    then a `memory error' is generated in trying to write the `rules
    table'. It ultimately has to be rebooted or worse a bluescreen
    results. This is most annoying as you can understand.

    -Mike


    >As soon as I turn off the NIS, live update works fine for both NAV and
    >Winfax Pro.
    >
    >The worst part is the Norton is no longer supporting 2002.
    >
    >Louise
    , May 17, 2004
    #4
  5. Guest

    Re: Follow Up - Re: Symantec 05-12 update issues

    On Sun, 16 May 2004 01:51:08 -0400, Louise <> brought
    the following to our attention:

    >In article < >, says...
    >> In article < >, says...
    >> >
    >> > Hello..
    >> >
    >> > Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.
    >> >
    >> > Since then.. through today that is.. Firewall is behaving VERY badly.
    >> > It often prompts for a Comm Access that NO REPLY will satisfy.
    >> > Eventually a reboot is needed to straighten out.
    >> >
    >> > Anyone having this issue? what can be done?
    >> >
    >> > -Mike
    >> >
    >> >

    >> I have a related problem. Now, when I try to run LIve Update for NAV,
    >> it says it can't access the internet, error LU 1814. I followed every
    >> single step on the knowledge base with no success.
    >>
    >> As soon as I turn off the NIS, live update works fine for both NAV and
    >> Winfax Pro.
    >>
    >> The worst part is the Norton is no longer supporting 2002.
    >>
    >> Louise
    >>

    >I downloaded the 2004 trial version of personal firewall and it told me
    >my time was up for the trial because it obviously picked something up
    >from my old installation (which I uninstalled and used JV16 to clean).
    >So then I bought 2004 - AND - still the same error.
    >
    >Not only that, but it takes 11 minutes to boot while running NIS or the
    >newer version, and 3-4 minutes to boot without it. I think this is
    >called "bloatware" to say the least. I suspect it has seometing to do
    >with the new program security protection.
    >
    >Well, I've left Symantec's "protection".
    >
    >Have you looked at Sygate? They have a free version for home use and a
    >more "sophisticated" version, with support, for $40. I installed it and
    >so far, I'm quite happy.
    >
    >Another option I tried, and liked, is ZoneAlarm. It keeps a little icon
    >on the taskbar that shows activity and I found it so distracting, that I
    >uninstalled the program and am now using Sygate. But you might look at
    >both of them.
    >
    >Louise


    Downloaded both ZA 4x and Sygate 5x freewares.. have a spare PC and
    will likely install on that box to evaluate.. not sure which one to go
    with.. except to say that I ran ZA 26x prior to Symantec 2002 suite
    and generally liked it [ZA] due to ease of operation and its
    effectiveness. Would like to give Sygate a run next.. yep.

    -Mike
    , May 18, 2004
    #5
  6. Louise Guest

    Re: Follow Up - Re: Symantec 05-12 update issues

    In article <>,
    says...
    > On Sun, 16 May 2004 01:51:08 -0400, Louise <> brought
    > the following to our attention:
    >
    > >In article < >, says...
    > >> In article < >, says...
    > >> >
    > >> > Hello..
    > >> >
    > >> > Have Norton 2002 and retrieved updates on May-12th via LiveUpdate.
    > >> >
    > >> > Since then.. through today that is.. Firewall is behaving VERY badly.
    > >> > It often prompts for a Comm Access that NO REPLY will satisfy.
    > >> > Eventually a reboot is needed to straighten out.
    > >> >
    > >> > Anyone having this issue? what can be done?
    > >> >
    > >> > -Mike
    > >> >
    > >> >
    > >> I have a related problem. Now, when I try to run LIve Update for NAV,
    > >> it says it can't access the internet, error LU 1814. I followed every
    > >> single step on the knowledge base with no success.
    > >>
    > >> As soon as I turn off the NIS, live update works fine for both NAV and
    > >> Winfax Pro.
    > >>
    > >> The worst part is the Norton is no longer supporting 2002.
    > >>
    > >> Louise
    > >>

    > >I downloaded the 2004 trial version of personal firewall and it told me
    > >my time was up for the trial because it obviously picked something up
    > >from my old installation (which I uninstalled and used JV16 to clean).
    > >So then I bought 2004 - AND - still the same error.
    > >
    > >Not only that, but it takes 11 minutes to boot while running NIS or the
    > >newer version, and 3-4 minutes to boot without it. I think this is
    > >called "bloatware" to say the least. I suspect it has seometing to do
    > >with the new program security protection.
    > >
    > >Well, I've left Symantec's "protection".
    > >
    > >Have you looked at Sygate? They have a free version for home use and a
    > >more "sophisticated" version, with support, for $40. I installed it and
    > >so far, I'm quite happy.
    > >
    > >Another option I tried, and liked, is ZoneAlarm. It keeps a little icon
    > >on the taskbar that shows activity and I found it so distracting, that I
    > >uninstalled the program and am now using Sygate. But you might look at
    > >both of them.

    Update on Sygate. I find it works very well. The icon on the taskbar
    is much less distracting and can be completely removed from the taskbar
    should you want to.

    But the most outstanding thing for me is that my whole machine is
    faster. I think NIS was really slowing things down.

    Which one have you decided to go with?

    Louise
    Louise, May 19, 2004
    #6
  7. It may be fixed

    It appears that Symantec may now have fixed this problem. See
    http://www.dslreports.com/forum/remark,10312609~mode=flat , which apparently
    came out late on Friday evening.

    Have any of the NIS/NPF 2002 users that experienced the problem after the 12
    May LiveUpdate applied this patch; does it solve the problem?

    Next question: Does this fix, primarily for NIS/NPF 2002 users, still
    provide a solution to the eEYE vulnerabilities that started all this?
    (Anyone checked using eEYE's Retina scanner?)

    And finally, by way of feedback, just what files are changed by this update?
    Joseph V. Morris, May 23, 2004
    #7
  8. Louise Guest

    Re: It may be fixed

    In article <40b096f6$0$3152$>,
    says...
    > It appears that Symantec may now have fixed this problem. See
    > http://www.dslreports.com/forum/remark,10312609~mode=flat , which apparently
    > came out late on Friday evening.
    >
    > Have any of the NIS/NPF 2002 users that experienced the problem after the 12
    > May LiveUpdate applied this patch; does it solve the problem?
    >
    > Next question: Does this fix, primarily for NIS/NPF 2002 users, still
    > provide a solution to the eEYE vulnerabilities that started all this?
    > (Anyone checked using eEYE's Retina scanner?)
    >
    > And finally, by way of feedback, just what files are changed by this update?
    >
    >
    >

    I can't answer these questions because after Symantec did this, put no
    notice on their website, said they no longer supported 2002 etc. etc., I
    decided to end my relationship with their overly bloated "protection".

    I ended up installing the free version of Sygate and have been quite
    happy so far.

    Louise
    Louise, May 25, 2004
    #8
  9. Re: It may be fixed

    Louise,

    "Louise" <> wrote in message
    news:...
    > In article <40b096f6$0$3152$>,

    .. . . .
    > I can't answer these questions because after Symantec did this, put no
    > notice on their website, said they no longer supported 2002 etc. etc., I
    > decided to end my relationship with their overly bloated "protection".


    > I ended up installing the free version of Sygate and have been quite
    > happy so far.


    Thou art not alone! <g>
    Joseph V. Morris, May 27, 2004
    #9
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