Strange problem with Fritz!Box 7170

Discussion in 'UK VOIP' started by Ivor Jones, Oct 17, 2007.

  1. Ivor Jones

    Ivor Jones Guest

    Ok, well I just received my Fritz!Box 7170 this morning, set it up and all
    seemed ok until I tried to connect to my NAS storage drives.

    I have two Maxtor Shared Storage Drives on my LAN, both pick up IP
    addresses from the Fritz's DHCP server fine but when I try and connect to
    them, the computer can't see them at all.

    I have a mixture of fixed and DCHP-assigned IP addresses on the network
    and all of them are accessible *except* for the NAS drives. Also, XP does
    not show anything under the workgroup name in "My Network Places".

    As all works fine if I go back to my original non-wireless Fritz!Box I can
    only assume it is a problem with the 7170, but I can't for the life of me
    think what it could be. There is no firmware update available for the 7170
    according to the AVM website, I have logged a support request but so far
    no response.

    Does anyone have an idea or three..?


    Ivor
    Ivor Jones, Oct 17, 2007
    #1
    1. Advertising

  2. Ivor Jones wrote:
    >
    > Ok, well I just received my Fritz!Box 7170 this morning, set it up and
    > all seemed ok until I tried to connect to my NAS storage drives.
    >
    > I have two Maxtor Shared Storage Drives on my LAN, both pick up IP
    > addresses from the Fritz's DHCP server fine but when I try and connect
    > to them, the computer can't see them at all.
    >
    > Does anyone have an idea or three..?


    Does the device if more versatile LAN control ?
    In other words, is there an area where you can separate Ethernet ports
    from wireless?

    Can you ping the NAS I.P.s from your PC?

    Can you browse device by IP address e.g. Add network place or whatever?

    Just a couple of ideas.

    --
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    Pet - www.GymRatZ.co.uk, Oct 17, 2007
    #2
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  3. Ivor Jones

    Ivor Jones Guest

    "Pet - www.GymRatZ.co.uk"
    <> wrote in message
    news:ff5j22$4g9$
    : : Ivor Jones wrote:
    : : :
    : : : Ok, well I just received my Fritz!Box 7170 this
    : : : morning, set it up and all seemed ok until I tried to
    : : : connect to my NAS storage drives.
    : : :
    : : : I have two Maxtor Shared Storage Drives on my LAN,
    : : : both pick up IP addresses from the Fritz's DHCP
    : : : server fine but when I try and connect to them, the
    : : : computer can't see them at all.
    : : :
    : : : Does anyone have an idea or three..?
    : :
    : : Does the device if more versatile LAN control ?

    Don't understand.

    : : In other words, is there an area where you can separate
    : : Ethernet ports from wireless?

    Why does that matter..? The NAS drives are connected by Ethernet, two of
    the three PC's are also wired, only the laptop uses wireless.

    : : Can you ping the NAS I.P.s from your PC?

    Yes. If I look for \\192.168.1.24 or whatever I can access the drives, but
    then my backup software cannot see the stored backups as it is set to use
    \\mss-123456 i.e. the network device name.

    : : Can you browse device by IP address e.g. Add network
    : : place or whatever?

    By IP address but not the network name of the device. The computers in the
    workgroup do not show up in "My Network Places".

    Switch back to my old device and all is well, so it has to be a 7170
    issue, but what..?


    Ivor
    Ivor Jones, Oct 17, 2007
    #3
  4. Ivor Jones

    Jono Guest

    Ivor Jones formulated the question :
    > Yes. If I look for \\192.168.1.24 or whatever I can access the drives, but
    > then my backup software cannot see the stored backups as it is set to use
    > \\mss-123456 i.e. the network device name.


    In your HOSTS file, add the line "192.168.1.24 mss-123456" without the
    quotes, below the line "127.0.0.1 localhost"
    Jono, Oct 17, 2007
    #4
  5. Ivor Jones

    Ivor Jones Guest

    "Jono" <> wrote in message
    news:
    : : Ivor Jones formulated the question :
    : : : Yes. If I look for \\192.168.1.24 or whatever I can
    : : : access the drives, but then my backup software cannot
    : : : see the stored backups as it is set to use
    : : : \\mss-123456 i.e. the network device name.
    : :
    : : In your HOSTS file, add the line "192.168.1.24
    : : mss-123456" without the quotes, below the line
    : : "127.0.0.1 localhost"

    Why would I need to do this simply because I am using a different
    device..? It works fine with my old non-wireless Fritz so it has to be a
    7170 issue, surely..?

    Ivor
    Ivor Jones, Oct 17, 2007
    #5
  6. Ivor Jones

    Herman Guest

    "Ivor Jones" <> wrote in message
    news:...
    > "Jono" <> wrote in message
    > news:
    > : : Ivor Jones formulated the question :
    > : : : Yes. If I look for \\192.168.1.24 or whatever I can
    > : : : access the drives, but then my backup software cannot
    > : : : see the stored backups as it is set to use
    > : : : \\mss-123456 i.e. the network device name.
    > : :
    > : : In your HOSTS file, add the line "192.168.1.24
    > : : mss-123456" without the quotes, below the line
    > : : "127.0.0.1 localhost"
    >
    > Why would I need to do this simply because I am using a different
    > device..? It works fine with my old non-wireless Fritz so it has to be a
    > 7170 issue, surely..?
    >
    > Ivor


    If you can browse by IP but not by DNS name, it would suggest a DNS lookup
    issue. Whether or not the real problem is on the Fritz or the NAS or
    elsewhere, adding to your hosts file should help matters significantly, I
    would have thought.

    I also notice a thread earlier this week about 7140 routing problems.
    Perhaps the the Fritz range are not as robust as they once where....
    Herman, Oct 17, 2007
    #6
  7. Ivor Jones

    Jono Guest

    Ivor Jones wrote :
    > "Jono" <> wrote in message
    > news:
    > : : Ivor Jones formulated the question :
    > : : : Yes. If I look for \\192.168.1.24 or whatever I can
    > : : : access the drives, but then my backup software cannot
    > : : : see the stored backups as it is set to use
    > : : : \\mss-123456 i.e. the network device name.
    > : :
    > : : In your HOSTS file, add the line "192.168.1.24
    > : : mss-123456" without the quotes, below the line
    > : : "127.0.0.1 localhost"
    >
    > Why would I need to do this simply because I am using a different device..?


    Simply? because it will fix your issue instantly.

    > It works fine with my old non-wireless Fritz so it has to be a 7170 issue,
    > surely..?


    Nevertheless....do it anyway & get on with your life :)
    Jono, Oct 17, 2007
    #7
  8. Ivor Jones

    Herman Guest

    "Jono" <> wrote in message
    news:...
    > Ivor Jones wrote :
    >> "Jono" <> wrote in message
    >> news:
    >> : : Ivor Jones formulated the question :
    >> : : : Yes. If I look for \\192.168.1.24 or whatever I can
    >> : : : access the drives, but then my backup software cannot
    >> : : : see the stored backups as it is set to use
    >> : : : \\mss-123456 i.e. the network device name.
    >> : :
    >> : : In your HOSTS file, add the line "192.168.1.24
    >> : : mss-123456" without the quotes, below the line
    >> : : "127.0.0.1 localhost"
    >>
    >> Why would I need to do this simply because I am using a different
    >> device..?

    >
    > Simply? because it will fix your issue instantly.
    >
    >> It works fine with my old non-wireless Fritz so it has to be a 7170
    >> issue, surely..?

    >
    > Nevertheless....do it anyway & get on with your life :)



    ....is the less diplomatic response...
    Herman, Oct 17, 2007
    #8
  9. Ivor Jones

    Jono Guest

    Herman explained :

    >>
    >> Nevertheless....do it anyway & get on with your life :)

    >
    >
    > ...is the less diplomatic response...


    teehee. I did put a :), though
    Jono, Oct 17, 2007
    #9
  10. Ivor Jones

    Ivor Jones Guest

    "Herman"
    <whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com>
    wrote in message
    news:HRvRi.7374$
    : : "Jono" <> wrote in message
    : : news:...
    : : : Ivor Jones wrote :
    : : : : "Jono" <> wrote in
    : : : : message
    : : : : news:
    : : : : : : Ivor Jones formulated the question :
    : : : : : : : Yes. If I look for \\192.168.1.24 or whatever
    : : : : : : : I can access the drives, but then my backup
    : : : : : : : software cannot see the stored backups as it
    : : : : : : : is set to use \\mss-123456 i.e. the network
    : : : : : : : device name.
    : : : : : :
    : : : : : : In your HOSTS file, add the line "192.168.1.24
    : : : : : : mss-123456" without the quotes, below the line
    : : : : : : "127.0.0.1 localhost"
    : : : :
    : : : : Why would I need to do this simply because I am
    : : : : using a different device..?
    : : :
    : : : Simply? because it will fix your issue instantly.
    : : :
    : : : : It works fine with my old non-wireless Fritz so it
    : : : : has to be a 7170 issue, surely..?
    : : :
    : : : Nevertheless....do it anyway & get on with your life
    : : : :)
    : :
    : :
    : : ...is the less diplomatic response...

    Whatever ;-)

    Now then, which Hosts file..?! Doing a search I find no less than three:

    HOSTS (no filename extension) in C:\I386 - This contains the single entry
    "127.0.0.1 localhost" and nothing else.

    HOSTS (again no extension) in C:\WINDOWS\SYSTEM32\DRIVERS\ETC - as above,
    contains only the single entry "127.0.0.1 localhost"

    HOSTS.TXT in C:\Documents and Settings\username\Recent - this contains a
    considerable number of entries, all against the address 127.0.0.1 which
    look to have been added by "WinHelp2002" according to the comment line
    above them.

    HOSTS.TXT in C:\WINDOWS\SYSTEM32\DRIVERS\ETC - this appears to be the same
    as the one above.


    Sorry to appear dense, but I know zilch about the inner workings of
    Windows..!


    Ivor
    Ivor Jones, Oct 17, 2007
    #10
  11. Ivor Jones

    Jono Guest

    Ivor Jones expressed precisely :
    >
    > "Herman"
    > <whitehouse.madhouse.thisisaspamtraptakemeout!@bigfoot.com>
    > wrote in message
    > news:HRvRi.7374$
    > : : "Jono" <> wrote in message
    > : : news:...
    > : : : Ivor Jones wrote :
    > : : : : "Jono" <> wrote in
    > : : : : message
    > : : : : news:
    > : : : : : : Ivor Jones formulated the question :
    > : : : : : : : Yes. If I look for \\192.168.1.24 or whatever
    > : : : : : : : I can access the drives, but then my backup
    > : : : : : : : software cannot see the stored backups as it
    > : : : : : : : is set to use \\mss-123456 i.e. the network
    > : : : : : : : device name.
    > : : : : : :
    > : : : : : : In your HOSTS file, add the line "192.168.1.24
    > : : : : : : mss-123456" without the quotes, below the line
    > : : : : : : "127.0.0.1 localhost"
    > : : : :
    > : : : : Why would I need to do this simply because I am
    > : : : : using a different device..?
    > : : :
    > : : : Simply? because it will fix your issue instantly.
    > : : :
    > : : : : It works fine with my old non-wireless Fritz so it
    > : : : : has to be a 7170 issue, surely..?
    > : : :
    > : : : Nevertheless....do it anyway & get on with your life
    > : : : :)
    > : :
    > : :
    > : : ...is the less diplomatic response...
    >
    > Whatever ;-)
    >
    > Now then, which Hosts file..?! Doing a search I find no less than three:
    >
    > HOSTS (no filename extension) in C:\I386 - This contains the single entry
    > "127.0.0.1 localhost" and nothing else.
    >
    > HOSTS (again no extension) in C:\WINDOWS\SYSTEM32\DRIVERS\ETC - as above,
    > contains only the single entry "127.0.0.1 localhost"


    The above is the one. Make sure it has no file extension when you've
    finished.

    >
    > HOSTS.TXT in C:\Documents and Settings\username\Recent - this contains a
    > considerable number of entries, all against the address 127.0.0.1 which look
    > to have been added by "WinHelp2002" according to the comment line above them.
    >
    > HOSTS.TXT in C:\WINDOWS\SYSTEM32\DRIVERS\ETC - this appears to be the same as
    > the one above.
    >
    >
    > Sorry to appear dense, but I know zilch about the inner workings of
    > Windows..!


    :eek:)
    Jono, Oct 18, 2007
    #11
  12. Ivor Jones

    News Reader Guest

    "Ivor Jones" <> wrote in message
    news:...
    >
    > Ok, well I just received my Fritz!Box 7170 this morning, set it up and all
    > seemed ok until I tried to connect to my NAS storage drives.
    >
    > I have two Maxtor Shared Storage Drives on my LAN, both pick up IP
    > addresses from the Fritz's DHCP server fine but when I try and connect to
    > them, the computer can't see them at all.
    >
    > I have a mixture of fixed and DCHP-assigned IP addresses on the network
    > and all of them are accessible *except* for the NAS drives. Also, XP does
    > not show anything under the workgroup name in "My Network Places".
    >
    > As all works fine if I go back to my original non-wireless Fritz!Box I can
    > only assume it is a problem with the 7170, but I can't for the life of me
    > think what it could be. There is no firmware update available for the 7170
    > according to the AVM website, I have logged a support request but so far
    > no response.
    >
    > Does anyone have an idea or three..?
    >
    >
    > Ivor
    >



    Hi,


    It may well be a security function of the Fritz Box restricting or limiting
    NetBIOS names, etc.

    You can probably configure the FB to either allow all such traffic /
    look-ups, etc. or you can give discrete explicit permission to the NASs.

    Just some thoughts or ideas - hope it helps.


    Best wishes,



    News Reader
    News Reader, Oct 18, 2007
    #12
  13. "Ivor Jones" <> wrote in message
    news:...

    > I have a mixture of fixed and DCHP-assigned IP addresses on the network
    > and all of them are accessible *except* for the NAS drives. Also, XP does
    > not show anything under the workgroup name in "My Network Places".
    >


    I guess this is a DHCP issue
    Your old FritzBox has given a 1 week lease to your NAS drives.
    Your new FritzBox (by coincidence in the same IP range) does not know these
    adresses ... and tries to give them a new adress.
    Can you completely switch off, or reboot your drives once connceted to your
    new FritzBox ?
    Then your NAS drives may get a new adress .... eventually
    I guess you did not switch them off, but you just unplugged / plugged from
    the old to the new FritzBox ...

    Philippe
    Philippe Deleye, Oct 18, 2007
    #13
  14. Ivor Jones

    Ivor Jones Guest

    "Philippe Deleye" <>
    wrote in message
    news:4717b179$0$29264$

    [snip]

    : : I guess this is a DHCP issue
    : : Your old FritzBox has given a 1 week lease to your NAS
    : : drives.
    : : Your new FritzBox (by coincidence in the same IP range)
    : : does not know these adresses ... and tries to give them
    : : a new adress.
    : : Can you completely switch off, or reboot your drives
    : : once connceted to your new FritzBox ?
    : : Then your NAS drives may get a new adress ....
    : : eventually
    : : I guess you did not switch them off, but you just
    : : unplugged / plugged from the old to the new FritzBox ...
    : :
    : : Philippe

    No, I don't think it's that, I switched off the drives and rebooted them
    and they did get new addresses. I even tried using fixed addresses but no
    difference.

    I can address them by IP address but not device name. I have to keep the
    same IP range as I have several devices with fixed IP addresses that it
    would be a headache to change.

    I've been busy so haven't tried the hosts file solution, still no response
    from AVM (very unusual for them).

    Ivor
    Ivor Jones, Oct 18, 2007
    #14
  15. Ivor Jones

    Tim Guest

    Ivor Jones wrote:
    >
    > Ok, well I just received my Fritz!Box 7170 this morning, set it up and
    > all seemed ok until I tried to connect to my NAS storage drives.
    >
    > I have two Maxtor Shared Storage Drives on my LAN, both pick up IP
    > addresses from the Fritz's DHCP server fine but when I try and connect
    > to them, the computer can't see them at all.


    Can ping the IPs of the NAS box?

    Tim
    Tim, Oct 19, 2007
    #15
  16. Ivor Jones

    Ivor Jones Guest

    "Tim" <> wrote in message
    news:4718aa6f$0$513$
    : : Ivor Jones wrote:
    : : :
    : : : Ok, well I just received my Fritz!Box 7170 this
    : : : morning, set it up and all seemed ok until I tried to
    : : : connect to my NAS storage drives.
    : : :
    : : : I have two Maxtor Shared Storage Drives on my LAN,
    : : : both pick up IP addresses from the Fritz's DHCP
    : : : server fine but when I try and connect to them, the
    : : : computer can't see them at all.
    : :
    : : Can ping the IPs of the NAS box?

    Yep. Everything (net access, VoIP phones etc.) works fine, the only
    problem is I can't see the NAS drives. I can see them by IP address but
    not by device name and nothing is appearing in "My Network Places" or "My
    Computer" (who thought of those names..?!)

    Had a reply from AVM support and they don't seem to know either, they want
    me to send them screenshots and the error logs etc. so waiting to see what
    they make of those.

    Ivor
    Ivor Jones, Oct 19, 2007
    #16
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