Spy Sweeper no longer suport 64 bits!

Discussion in 'Windows 64bit' started by Don Awalt, Jul 12, 2006.

  1. Don Awalt

    Don Awalt Guest

    I got a notice of an update to version 5, free with my subscription
    license. I downloaded it, and when it runs it immediately says "Spy
    Sweeper is not compatible with 64 bit operating systems."

    I wrote to them asking for a refund on my support license since they
    renewed it with a working product.

    Boy this stinks - first iTunes then this. You would think we would see
    more support for 64 bit not less. I will never go back to Spy Sweeper...
     
    Don Awalt, Jul 12, 2006
    #1
    1. Advertising

  2. Don Awalt

    Jeremy Guest

    There are better tools and no cost.


    "Don Awalt" <> wrote in message
    news:...
    >I got a notice of an update to version 5, free with my subscription
    >license. I downloaded it, and when it runs it immediately says "Spy Sweeper
    >is not compatible with 64 bit operating systems."
    >
    > I wrote to them asking for a refund on my support license since they
    > renewed it with a working product.
    >
    > Boy this stinks - first iTunes then this. You would think we would see
    > more support for 64 bit not less. I will never go back to Spy Sweeper...
     
    Jeremy, Jul 13, 2006
    #2
    1. Advertising

  3. Don Awalt

    Little Red Guest

    such as.......?


    "Jeremy" <> wrote in message
    news:...
    > There are better tools and no cost.
    >
    >
    > "Don Awalt" <> wrote in message
    > news:...
    >>I got a notice of an update to version 5, free with my subscription
    >>license. I downloaded it, and when it runs it immediately says "Spy
    >>Sweeper is not compatible with 64 bit operating systems."
    >>
    >> I wrote to them asking for a refund on my support license since they
    >> renewed it with a working product.
    >>
    >> Boy this stinks - first iTunes then this. You would think we would see
    >> more support for 64 bit not less. I will never go back to Spy Sweeper...

    >
    >
     
    Little Red, Jul 13, 2006
    #3
  4. Don Awalt

    Little Red Guest

    "Don Awalt" <> wrote in message
    news:...
    >I got a notice of an update to version 5, free with my subscription
    >license. I downloaded it, and when it runs it immediately says "Spy Sweeper
    >is not compatible with 64 bit operating systems."
    >
    > I wrote to them asking for a refund on my support license since they
    > renewed it with a working product.
    >
    > Boy this stinks - first iTunes then this. You would think we would see
    > more support for 64 bit not less. I will never go back to Spy Sweeper...


    I bought it,too, a few months ago and regretted it for the following
    reasons:

    1. Does not work with XP64

    2. When it finds a so called "spyware" under XP32 - and you delete it
    because you don't really know what is legit and what is not - you may be
    deleting a legitimate file. To make a long story short, Spyware is very
    "stupid" and can't really differentiate between real spyware and necessary
    legit files, at least that was my impression so I quit using it, too. $30
    bucks down the drain...
     
    Little Red, Jul 13, 2006
    #4
  5. On Thu, 13 Jul 2006 22:41:24 +0100, Little Red <> wrote:

    > such as.......?
    >
    >


    www.microsoft.com/spyware

    Windows Defender has a x64 version, and costs nothing to Genuine Advantage
    customers.
     
    Mark Gillespie, Jul 19, 2006
    #5
  6. Don Awalt

    Don Awalt Guest

    Mark Gillespie wrote:
    > On Thu, 13 Jul 2006 22:41:24 +0100, Little Red <> wrote:
    >
    >> such as.......?
    >>
    >>

    >
    > www.microsoft.com/spyware
    >
    > Windows Defender has a x64 version, and costs nothing to Genuine
    > Advantage customers.


    Yep - that's what we moved to! Spy Sweeper is history around here.

    You'll enjoy the nice reply I got from their support team, which was the
    last straw to move EVERYTHING off their product (even all x32 XP systems) --

    Hello-

    I'm a confused. It seems we have never supported 64 bit systems. That is
    a possibility in the future, but is not something we have supported in
    the past nor do we support it now.

    Our money back guarantee is for 30-days past the day of purchase. Seeing
    as you purchased your subscription last year I would be unable to refund
    your subscription.

    If you should need further assistance technical assistance please call
    our free technical support at 1-866-612-4227 Option 2 between the hours
    of 7am and 6pm Mountain Time Monday thru Friday. They can help you out
    more directly.

    Thank You.

    The Webroot Team.
     
    Don Awalt, Jul 20, 2006
    #6
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. not hereplease@not here.com

    Spy sweeper

    not hereplease@not here.com, Nov 22, 2003, in forum: Computer Support
    Replies:
    3
    Views:
    527
    °Mike°
    Nov 22, 2003
  2. Puzzled

    Spy Sweeper and the screensaver

    Puzzled, Dec 4, 2004, in forum: Computer Support
    Replies:
    2
    Views:
    708
    Cassie
    Dec 4, 2004
  3. Spy Sweeper update problem

    , Feb 1, 2005, in forum: Computer Support
    Replies:
    3
    Views:
    1,728
    Eileen
    Feb 5, 2005
  4. Mike
    Replies:
    11
    Views:
    2,713
    Toolman Tim
    Feb 19, 2005
  5. Al Dykes
    Replies:
    3
    Views:
    1,257
    Tony Spadaro
    Dec 29, 2003
Loading...

Share This Page