Sipgate issues

Discussion in 'UK VOIP' started by PhilÅ, Aug 9, 2005.

  1. PhilÅ

    Ad C Guest

    In article <>,
    says...

    > No he can't and he is totally wrong Telewest closely followed by
    > Sipgate are the two largest wasters of space with BT laying third
    > on the other hand BT are about the best of a very bad bunch .


    Sipgate is a little known company, that deals with a system, that 90% of
    the people in this country have not even heard of. Telewest is anothert
    thing, but you still can not compare them to BT.


    > It is just a pity that Internet via satellite is so expensive or I
    > would throw BT out



    But it is expensive and I think will continue to be so,


    > Incidentally where is Mr Jones not seen him here for a couple of days
    > or so now I do know he has been chatting with his friends in Germany
    > though .
    > This guy is the only customer ( but is he just a customer ) of Sipgate
    > in the UK that has a hot line to head off in Germany .
    >
    Ad C, Aug 14, 2005
    #41
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  2. PhilÅ

    Guest Guest

    "Ad C" <> wrote in

    hmmm interesting, how come the adsl still worked yet you were without a line
    for 2/3 days or whatever ???
    Guest, Aug 14, 2005
    #42
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  3. PhilÅ

    Al Guest

    On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:


    >Do I need to go on? Almost everything BT do, the muck up


    I must be one of the other 99% who don't suffer such problems.

    >I can certainly prove I do not want to deal with the no good for nothing
    >company again.


    That's your personal prerogative.
    Al, Aug 14, 2005
    #43
  4. PhilÅ

    Guest

    On Sun, 14 Aug 2005 12:45:33 +0100, Ad C <>
    wrote:
    >Sipgate is a little known company, that deals with a system, that 90% of
    >the people in this country have not even heard of. Telewest is anothert
    >thing, but you still can not compare them to BT.

    Having had considerable experience of both companies I think I am able
    to judge which is the best between TW and BT and I get far better
    service and response from BT than I have ever had from TW.
    On the other hand I am not saying BT are brilliant far from it just
    better than TW .
    , Aug 14, 2005
    #44
  5. Al wrote:
    > On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:
    >
    >
    >
    >>Do I need to go on? Almost everything BT do, the muck up

    >
    >
    > I must be one of the other 99% who don't suffer such problems.
    >

    A place where I work, BT manage to break the line which has incoming
    faxes and ADSL on it (where all the orders come from) every 3 or so months.

    It's most irritating.
    Thomas Rankin, Aug 14, 2005
    #45
  6. PhilÅ

    Guest Guest

    "Thomas Rankin" <>

    how could they possibly "break" the line as you put it ?
    Guest, Aug 14, 2005
    #46
  7. PhilÅ

    Ivor Jones Guest

    "<@>" <> wrote in message
    news:2aGLe.7284$
    > "Ad C" <> wrote in
    >
    > hmmm interesting, how come the adsl still worked yet you
    > were without a line for 2/3 days or whatever ???


    Just goes to show how much you really know about telecomms, doesn't it
    Stefan..?! It's perfectly possible for ADSL to work on a pair when the
    voice line has been disconnected. It doesn't happen often but it's
    possible.

    Ivor
    Ivor Jones, Aug 14, 2005
    #47
  8. On Sun, 14 Aug 2005 16:02:56 +0100, "Ivor Jones"
    <> wrote:

    > It's perfectly possible for ADSL to work on a pair when the
    >voice line has been disconnected.


    or even half a pair in some case :)

    Phil
    --

    Usenet spam eaten by a Hamster
    No more 81.110.218.193 :))
    Phil Thompson, Aug 14, 2005
    #48
  9. PhilÅ

    Ad C Guest

    In article <>,
    says...

    > Having had considerable experience of both companies I think I am able
    > to judge which is the best between TW and BT and I get far better
    > service and response from BT than I have ever had from TW.
    > On the other hand I am not saying BT are brilliant far from it just
    > better than TW .
    >


    TW must be bad then if it is worse than BT. anyway, the point is, Bt is
    resonsible for this country telephone network and they should be better.
    Ad C, Aug 14, 2005
    #49
  10. PhilÅ

    Ad C Guest

    In article <2aGLe.7284$>,
    says...

    > hmmm interesting, how come the adsl still worked yet you were without a line
    > for 2/3 days or whatever ???
    >
    >

    I had the line, but no voice, it would not ring in, or ring out, I had
    no dial tone. ADSL worked fine.
    Ad C, Aug 14, 2005
    #50
  11. PhilÅ

    Ad C Guest

    In article <>, lid
    says...
    >
    > Just goes to show how much you really know about telecomms, doesn't it
    > Stefan..?! It's perfectly possible for ADSL to work on a pair when the
    > voice line has been disconnected. It doesn't happen often but it's
    > possible.
    >

    I only known it to happen to one other person. Ok, I expect it have
    happened many times to people I don't know.
    Ad C, Aug 14, 2005
    #51
  12. PhilÅ

    Ad C Guest

    In article <>, lid
    says...
    > On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:
    >
    >
    > >Do I need to go on? Almost everything BT do, the muck up

    >
    > I must be one of the other 99% who don't suffer such problems.



    There are nore than 1% of the population that have problems with BT. If
    you r line is working, then most of th3e time you will have no problems.
    If you need to contact BT for any reason, then your problems start.


    > >I can certainly prove I do not want to deal with the no good for nothing
    > >company again.

    >
    > That's your personal prerogative.
    >


    Oh yes.
    Ad C, Aug 14, 2005
    #52
  13. PhilÅ

    Ad C Guest

    In article <iMHLe.12166$>,
    says...
    > A place where I work, BT manage to break the line which has incoming
    > faxes and ADSL on it (where all the orders come from) every 3 or so months.
    >
    > It's most irritating.
    >

    That is because they are a waste of space.
    Ad C, Aug 14, 2005
    #53
  14. PhilÅ

    Paul Cupis Guest

    Ad C wrote:
    > In article <>, lid
    > says...
    >>On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:
    >>>Do I need to go on? Almost everything BT do, the muck up

    >>
    >>I must be one of the other 99% who don't suffer such problems.

    >
    > There are nore than 1% of the population that have problems with BT.


    How do you know this? Please cite your evidence.
    Paul Cupis, Aug 14, 2005
    #54
  15. PhilÅ

    Guest

    On Sun, 14 Aug 2005 20:16:30 +0100, Paul Cupis <>
    wrote:

    >Ad C wrote:
    >> In article <>, lid
    >> says...
    >>>On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:
    >>>>Do I need to go on? Almost everything BT do, the muck up
    >>>
    >>>I must be one of the other 99% who don't suffer such problems.

    >>
    >> There are nore than 1% of the population that have problems with BT.

    >
    >How do you know this? Please cite your evidence.

    I am inclined to agree with him Paul and I can more or less say you
    would have problems with BT if you tried to contact them to morrow
    and so would I and many other customers besides . Try dialing 150
    and see just how long you have to wait to speak to a human it will be
    a good ten minutes at least. 22 minutes I was kept on hold last
    Thursday afternoon and it just isn't good enough considering the
    outrageous amount of money they are charging for line rental these
    days . It won't be long before they catch up to and overtake Telewest
    for poor customer service .
    , Aug 14, 2005
    #55
  16. PhilÅ

    Paul Cupis Guest

    BT Problems - "Almost everying BT do, they muck up"

    wrote:
    > On Sun, 14 Aug 2005 20:16:30 +0100, Paul Cupis <>
    > wrote:
    >>Ad C wrote:
    >>>In article <>, lid
    >>>says...
    >>>>On Sun, 14 Aug 2005 12:41:32 +0100, Ad C wrote:
    >>>>>Do I need to go on? Almost everything BT do, the muck up
    >>>>
    >>>>I must be one of the other 99% who don't suffer such problems.
    >>>
    >>>There are nore than 1% of the population that have problems with BT.

    >>
    >>How do you know this? Please cite your evidence.

    >
    > I am inclined to agree with him Paul and I can more or less say you
    > would have problems with BT if you tried to contact them to morrow
    > and so would I and many other customers besides.


    I speak to BT almost every weekday, and whilst I occasionaly have to
    wait to be connected (depending on whom I'm trying to get through to),
    it seems in my experience to be the exception, not the rule. YMMV.

    Making unsubstantiated claims doesn't help anybody, making statistics up
    is not useful. Certainly I'm not claiming that 0% of BT customers has
    ever had a problem, but unless the poster can cite reference to the 1%,
    I'm inclined to think that it is made-up.

    > Try dialing 150
    > and see just how long you have to wait to speak to a human it will be
    > a good ten minutes at least. 22 minutes I was kept on hold last
    > Thursday afternoon and it just isn't good enough considering the
    > outrageous amount of money they are charging for line rental these
    > days . It won't be long before they catch up to and overtake Telewest
    > for poor customer service .


    I certainly can't speak for your personal experiences, mine are refered
    to above.

    Even so, an anecdote or two is not sufficient information on which to
    base such a claim as that above.
    Paul Cupis, Aug 14, 2005
    #56
  17. <@> wrote:
    > "Thomas Rankin" <>
    >
    > how could they possibly "break" the line as you put it ?
    >
    >

    I'm fecked if I know. roughly every 3 months, the line goes dead, I call
    them, they do a line test and say that there's a break in the line.

    Happened about 6 times so far.
    Thomas Rankin, Aug 14, 2005
    #57
  18. PhilÅ

    Ad C Guest

    In article <ddo5ad$g5b$>, says...

    > > There are nore than 1% of the population that have problems with BT.

    >
    > How do you know this? Please cite your evidence.
    >

    Maybe you should do some more reading. I read it in a newspaper a few
    months back, that over 40% of Bt customers have had problems.
    Ad C, Aug 14, 2005
    #58
  19. PhilÅ

    Ad C Guest

    Re: BT Problems - "Almost everying BT do, they muck up"

    In article <ddo8o1$h48$>, says...
    >
    > I speak to BT almost every weekday, and whilst I occasionaly have to
    > wait to be connected (depending on whom I'm trying to get through to),
    > it seems in my experience to be the exception, not the rule. YMMV.


    why on earth do you speak to Bt every weekday for?


    >
    > Making unsubstantiated claims doesn't help anybody, making statistics up
    > is not useful. Certainly I'm not claiming that 0% of BT customers has
    > ever had a problem, but unless the poster can cite reference to the 1%,
    > I'm inclined to think that it is made-up.



    Try reading a bit more, also try talking to more people, and look on the
    internet.
    > I certainly can't speak for your personal experiences, mine are refered
    > to above.
    >
    > Even so, an anecdote or two is not sufficient information on which to
    > base such a claim as that above.
    >
    Ad C, Aug 14, 2005
    #59
  20. Phil Thompson, Aug 14, 2005
    #60
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