Shutdown and Restart TIA

Discussion in 'Computer Support' started by Jedi Jonny, Mar 18, 2005.

  1. Jedi Jonny

    Jedi Jonny Guest

    I've had this problem for some time now...

    running Windows 2k. After installing all the software to a clean drive, the
    shutdown procedure does not work as it should.
    Instead of the usual "This computer can now be switched off" or whatever it
    says, it just goes completely blank, as if the monitor had just been
    disconected whilst still on.
    This also unfortunately happens when I try to do a system restart. I have
    to press the reset button every time I need to reboot the system.

    Does anyone have an idea of what I need to do to get the shutdown screen
    back, and also to to get the system to reboot properly ?

    Any feedback would be greatly appreciated
    Jedi Jonny, Mar 18, 2005
    #1
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  2. Jedi Jonny

    Dave Lear Guest

    "Jedi Jonny" wrote in message
    news:XGF_d.84229$

    > running Windows 2k. After installing all the software to a clean drive,
    > the shutdown procedure does not work as it should. Instead of the usual
    > "This computer can now be switched off" or whatever it says, it just goes
    > completely blank, as if the monitor had just been disconected whilst still
    > on. This also unfortunately happens when I try to do a system restart. I
    > have to press the reset button every time I need to reboot the system.
    >
    > Does anyone have an idea of what I need to do to get the shutdown screen
    > back, and also to to get the system to reboot properly ?


    A quick Google search...
    http://www.google.co.uk/search?q=windows 2000 shutdown problem

    ....reveals the following Microsoft TechNet article...

    How to troubleshoot shutdown problems in Windows 2000
    http://support.microsoft.com/?kbid=315409
    Dave Lear, Mar 18, 2005
    #2
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