Service Pack 2 64bit. Update.inf error on Intel Quad Core.

Discussion in 'Windows 64bit' started by Jose Medeiros, Feb 14, 2008.

  1. Greetings,

    Recently I upgraded my AMD 3200 CPU and Motherboard to a Intel Quad Core,
    and reinstalled the Windows XP 64 bit edition that I own. I think I found a
    bug in the service pack, as it will not install using Windows Update or by
    downloading the local 340 megabyte network version ( I have the screen
    captures ), and the error message states the the update.inf can not be found.
    The same service pack installs just fine on a AMD 64 Bit CPU, and the 32
    bit version of service pack 2 installed on the same Quad core ( I dual boot
    both versions ). Also the post security patch's installed just fine using
    the Windows Update service on the 64 bit version. Any one know of a work
    around, as I do not feel like slipstreaming the service pack.

    BTW: I called Microsoft first level support and they stated to install the
    service pack in safe mode, against my better judgment, I tried what they
    stated, and received an error that the " Update.exe" service can not start in
    safe mode.

    Thank you in advance,

    Jose Medeiros
    Jose Medeiros, Feb 14, 2008
    #1
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  2. Hello Jose,
    Check out the following article for one reason you can see that error
    message:
    946938 Error occurs when you try to install Windows Server 2003 Service
    Pack 2: "update.inf file is not correct"
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;946938


    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
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    |> Subject: Service Pack 2 64bit. Update.inf error on Intel Quad Core.
    |> Date: Wed, 13 Feb 2008 20:49:01 -0800
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    |> X-Tomcat-NG: microsoft.public.windows.64bit.general
    |>
    |> Greetings,
    |>
    |> Recently I upgraded my AMD 3200 CPU and Motherboard to a Intel Quad
    Core,
    |> and reinstalled the Windows XP 64 bit edition that I own. I think I
    found a
    |> bug in the service pack, as it will not install using Windows Update or
    by
    |> downloading the local 340 megabyte network version ( I have the screen
    |> captures ), and the error message states the the update.inf can not be
    found.
    |> The same service pack installs just fine on a AMD 64 Bit CPU, and the
    32
    |> bit version of service pack 2 installed on the same Quad core ( I dual
    boot
    |> both versions ). Also the post security patch's installed just fine
    using
    |> the Windows Update service on the 64 bit version. Any one know of a work
    |> around, as I do not feel like slipstreaming the service pack.
    |>
    |> BTW: I called Microsoft first level support and they stated to install
    the
    |> service pack in safe mode, against my better judgment, I tried what they
    |> stated, and received an error that the " Update.exe" service can not
    start in
    |> safe mode.
    |>
    |> Thank you in advance,
    |>
    |> Jose Medeiros
    |>
    Darrell Gorter[MSFT], Feb 15, 2008
    #2
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