Security incident logging?

Discussion in 'Computer Security' started by humafewbars@gmail.com, Sep 1, 2005.

  1. Guest

    I'm looking for a solution to log our IT security incidents. Just
    something to keep track of anything that has happened that our group
    has handled. Nothing fancy, just something to show the boss when he
    asks "what am I paying you guys for?"

    I've already Googled, but everything I find seems to be (1) a help desk
    type solution or (2) more gear toward bug tracking. If we need to
    create something, that's fine, our developers can do that; but at the
    same time, why reinvent the wheel? With security at the forefront of
    everyone's mind these days, it's hard to believe there is not something
    already out there specifically geared toward IT security.

    What are you guys/ladies using (if anything)? A quick and dirty
    web-interface-to-database? A segregated (or not) section of the
    company's help desk software? A text file/diary? An all-in-one
    package? Any input is much appreciated.

    Thanks
    Adam
    , Sep 1, 2005
    #1
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  2. Got coldfusion?

    We fall into the 'quick and dirty' category... we added a table in our
    helpdesk software so that we could tie in to what computers were
    affected, etc. and provide notification based on the severity of the event.

    It's not great, but it does let us quickly pick out trends.

    Derrick

    wrote:
    > I'm looking for a solution to log our IT security incidents. Just
    > something to keep track of anything that has happened that our group
    > has handled. Nothing fancy, just something to show the boss when he
    > asks "what am I paying you guys for?"
    >
    > I've already Googled, but everything I find seems to be (1) a help desk
    > type solution or (2) more gear toward bug tracking. If we need to
    > create something, that's fine, our developers can do that; but at the
    > same time, why reinvent the wheel? With security at the forefront of
    > everyone's mind these days, it's hard to believe there is not something
    > already out there specifically geared toward IT security.
    >
    > What are you guys/ladies using (if anything)? A quick and dirty
    > web-interface-to-database? A segregated (or not) section of the
    > company's help desk software? A text file/diary? An all-in-one
    > package? Any input is much appreciated.
    >
    > Thanks
    > Adam
    >
    Derrick Stone, Sep 6, 2005
    #2
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