Remote Support suggestions???

Discussion in 'Computer Support' started by Jason Paris, Jan 22, 2004.

  1. Jason Paris

    Jason Paris Guest

    Hi all,

    A quick Network Support-type question.....

    Was wondering what the current attitude is towards 'Remote Support'
    products (ie, tools for taking control of a user's Desktop remotely).

    In the past I've used pcANYWHERE and MS-SMS...... but haven't used
    these types of tools for a while, and was wondering what's currently
    considered to be "the best"..... and why.

    Our IT team will be using the tool for remote break-fixing on, say, 35
    Desktops, across 3 sites, linked by 512k lines, through a Win2003
    Server. The Desktops are a mix of XP & Win98.

    Many thanks,

    Jason Paris
    Jason Paris, Jan 22, 2004
    #1
    1. Advertising

  2. Jason Paris

    Scrote Guest

    Try NetSupportManager. (30 day free trial)
    www.netsupportsoftware.co.uk Works extremely well & is simple to use.
    HTH
    Tony

    "Jason Paris" <> wrote in message
    news:...
    > Hi all,
    >
    > A quick Network Support-type question.....
    >
    > Was wondering what the current attitude is towards 'Remote Support'
    > products (ie, tools for taking control of a user's Desktop remotely).
    >
    > In the past I've used pcANYWHERE and MS-SMS...... but haven't used
    > these types of tools for a while, and was wondering what's currently
    > considered to be "the best"..... and why.
    >
    > Our IT team will be using the tool for remote break-fixing on, say, 35
    > Desktops, across 3 sites, linked by 512k lines, through a Win2003
    > Server. The Desktops are a mix of XP & Win98.
    >
    > Many thanks,
    >
    > Jason Paris
    Scrote, Jan 23, 2004
    #2
    1. Advertising

  3. Jason Paris

    chrispeterson

    Joined:
    Jun 18, 2013
    Messages:
    2
    We use on premise remote support appliance such as RHUB in our organization to enable remote desktop sharing. It has easy to use functionality and best part is, it is only one time payment.
    chrispeterson, Jun 18, 2013
    #3
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Peter Sale
    Replies:
    1
    Views:
    11,941
    Robin Walker
    Dec 11, 2004
  2. Dave Marden
    Replies:
    16
    Views:
    10,663
    Dave Marden
    Jan 24, 2004
  3. JohnNews
    Replies:
    3
    Views:
    1,790
    Blue Jean
    Jun 24, 2003
  4. Ed
    Replies:
    3
    Views:
    6,020
    neville
    Mar 18, 2005
  5. Dave
    Replies:
    8
    Views:
    411
    Plato
    Jun 10, 2006
Loading...

Share This Page