Re: windows xp desktop and start menu..gone!

Discussion in 'A+ Certification' started by FujitaMiamiFl, Jul 1, 2005.

  1. Did you try the last known good configuration, By pressing F8 and
    selecting it. Just for fun.




    Drew wrote:
    > Hi All:
    >
    > I have a problem on a PC that I've never ran across before. System
    > was running Windows XP with Service Pack One. I installed Service
    > Pack 2. The installation seemed to work fine with no errors. When
    > prompted to reboot, I did so. The computer came back to the logon
    > screen fine where I click the username to log on with.
    >
    > After doing that, all I get is the custom wallpaper the user had set.
    > There is no desktop, no system tray, and no start menu. Just the
    > background and the mouse cursor.
    >
    > I can press Ctrl Alt Delete and use New Task to run some things like
    > regedit, notepad, and even a 'cmd' prompt.
    >
    > However, explorer just doesn't seem to be getting started on the
    > computer. I went to a command prompt via the New Task method. I
    > verified that explorer.exe is in the c:\windows folder and that its
    > file size and date stamp match those of explorer.exe from another XP
    > service pack 2 machine that works fine. They match.
    >
    > I've also tried doing New Task and running "explorer", "explorer.exe",
    > and even "c:\windows\explorer.exe". With each, Windows says that it
    > cannot find the file, make sure you typed name correctly, etc.
    >
    > However, other stuff like regedit, appwiz.cpl, notepad, cmd work. I
    > also have noticed that iexplore.exe also gets the not found error.
    > These are the only two things that don't seem to work.
    >
    > Also, I can boot the computer in safe mode. But I get the same
    > results. Log in screen works fine but explorer just doesn't start and
    > Windows says the file isn't found if I try and run it from Task
    > Manager/New Task.
    >
    > Can anyone advise? I've also been able to start Ad Aware and Hijack
    > This via the New Task and have ran them. Both run cleanly. Any help
    > is much appreciated!
    >
    > Drew
     
    FujitaMiamiFl, Jul 1, 2005
    #1
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