Re: windows xp desktop and start menu..gone!

Discussion in 'A+ Certification' started by rainman, Jun 30, 2005.

  1. rainman

    rainman Guest

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    The only other thing I can think of is file attributes and permissions
    for the file. Have you done a "chkdsk /r" yet? Also, is the drive NTFS
    or FAT32?

    Rainman


    Drew wrote:
    > Hi Rain!
    >
    > No insults taken! I could definitely be missing something easy!
    > However, I believe the path environment is okay. I checked it with
    > the set command from the commpand prompt and the system reports that
    > the path is c:\windows;c:\windows\system32;and
    > c:\windows\system32\wbem (not sure what that last one is).
    >
    > explorer.exe of course lives in c:\windows...so this should be the
    > problem.
    >
    > Furthermore, if I cd right into the windows folder and enter
    > explorer.exe into the command window, Windows says it can't find it.
    > But if I copy explorer.exe to any other file name in the windows
    > folder, it runs. So, don't think its a path thing. Good idea though
    > for sure!
    >
    > Drew
    >
    >
    > On Wed, 29 Jun 2005 20:04:45 -0400, rainman
    > <> wrote:
    >
    >
    > Drew wrote:
    >
    >
    >>Hi All:

    >
    >>I have a problem on a PC that I've never ran across before. System
    >>was running Windows XP with Service Pack One. I installed Service
    >>Pack 2. The installation seemed to work fine with no errors. When
    >>prompted to reboot, I did so. The computer came back to the logon
    >>screen fine where I click the username to log on with.

    >
    >>After doing that, all I get is the custom wallpaper the user had set.
    >>There is no desktop, no system tray, and no start menu. Just the
    >>background and the mouse cursor.

    >
    >>I can press Ctrl Alt Delete and use New Task to run some things like
    >>regedit, notepad, and even a 'cmd' prompt.

    >
    >>However, explorer just doesn't seem to be getting started on the
    >>computer. I went to a command prompt via the New Task method. I
    >>verified that explorer.exe is in the c:\windows folder and that its
    >>file size and date stamp match those of explorer.exe from another XP
    >>service pack 2 machine that works fine. They match.

    >
    >>I've also tried doing New Task and running "explorer", "explorer.exe",
    >>and even "c:\windows\explorer.exe". With each, Windows says that it
    >>cannot find the file, make sure you typed name correctly, etc.

    >
    >>However, other stuff like regedit, appwiz.cpl, notepad, cmd work. I
    >>also have noticed that iexplore.exe also gets the not found error.
    >>These are the only two things that don't seem to work.

    >
    >>Also, I can boot the computer in safe mode. But I get the same
    >>results. Log in screen works fine but explorer just doesn't start and
    >>Windows says the file isn't found if I try and run it from Task
    >>Manager/New Task.

    >
    >>Can anyone advise? I've also been able to start Ad Aware and Hijack
    >>This via the New Task and have ran them. Both run cleanly. Any help
    >>is much appreciated!

    >
    >>Drew

    >
    >
    > You need to add the location of explorer.exe to your path environment
    > variable, if it's not there. You sound like you know what you're doing,
    > so I won't insult you by explaing how to check/add this, unless you ask.
    > (That sounded bad... I won't insult you either way... I'll just assume
    > you know how to do it, but haven't yet thought to check there, unless
    > you say otherwise.)
    >
    > Rainman

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    rainman, Jun 30, 2005
    #1
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