Re: spam attack

Discussion in 'Computer Security' started by mto, Jul 13, 2003.

  1. mto

    mto Guest

    "Willie Klein" <> wrote in message
    news:...
    > Hi All;
    >
    > I have a problem here and I don't know what to do about it. I have a

    small
    > domain here and some spammer is using that domain as the return address.
    > I've checked the headers on the messages and they are not being sent from

    my
    > server. But I'm getting thousands of rejection notices and I'm assuming
    > it's only a matter of time before people start complaining to us about the
    > spam. I found the company that the spam directs you to is in China. The
    > spam itself seem to be sent from various dsl connections, some from Road
    > Runner, Verizon and Earthlink. I don't know where to start with this.
    >
    > All help appreciated
    >
    > willie


    Well, I see everyone has had some good ideas for you - depending on how much
    money you have to spend. I going to assume you don't have thousands to
    spend. First SAVE ALL THE REJECTIONS. You will need the proof of what you
    say.

    Go hunt up a really good tutorial (there are several) on id'ing the spammer
    and take that as far as you can. Save all the WhoIs & other data to a text
    file. What you are REALLY interested in is those connections from Road
    Runner, Verizon and Earthlink - that's where the spammer is.

    Take the IP number to google and run a search on it - especially in Google
    Groups. You might just very well turn up your offender's email address,
    which can lead you right straight to their home address, a picture of their
    house and their phone number with a little luck.

    Next, hunt up the RR, Verizon and Earthlink websites and find their TOS and
    Spamming policies. Save copies of all of those. While you are there locate
    the address of the specific mailbox/individual to whom you complain about
    1.) spam and 2.) copyright & other violations of that nature.

    Next, sit down and write a shortish but detailed letter explaining the
    situation. Beneath your signature paste and clearly mark in CAPS
    *one full header originating from the address that you are complaining to
    (so a Verizon connection for your letter to Verizon). You get the full
    header in OE by right clicking on the subject line, then choosing
    properties. Select all and copy/paste from the pop-up.
    *remember to use the term "formal complaint" - lots of ISP's will blow you
    off if you don't do so.
    *include things like a count of how many rejects (those BTW are the bounces
    from invalid addresses) from a particular address.
    *quote their TOS and Spamming policies back at them while you nicely ask
    them to help track and punish the offender.

    BURN THE WHOLE LOT INCLUDING THE REJECTION LETTERS TO A CD OR ZIP DISC X2!

    Send the letters off to the abuse@address in the headers as well as both the
    abuse@wherever for Verizon, etc. and the copyright violation address you dug
    up. CC will do.

    Report the whole mess to YOUR ISP and webhost - carbon copy both of them
    with each and every letter!

    You will never - even with thousands of dollars and a sack full of
    attorneys - get a list of all the folks who DID get the email. The
    addresses you have don't work - that is why you got them. The spammer is
    likely an amateur. Otherwise they would have set up some nice, secure way
    to get the bounces themselves, since a verified email address (one that
    doesn't bounce) is worth $20-30 EACH.

    If you are concerned - and I would be too - you can put up a notice on your
    website regarding what has happened and apologizing to those inconvenienced.
    Remember to include things like links to the spam tracker tutorials and some
    of your proof (like the full headers.)
     
    mto, Jul 13, 2003
    #1
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