Re: Paradise PDQ connecting intermittently: Modem ?.

Discussion in 'NZ Computing' started by Mary Hanna, Dec 21, 2009.

  1. Mary Hanna

    Mary Hanna Guest

    On Mon, 21 Dec 2009 18:54:56 +1300, Corky <> wrote:

    >Hi Everyone
    >
    >My connection to the Paradise PDQ is crap. My modem consistently shows
    >the PPP light off and at times the DSL light is also off. God knows
    >how many times I have to disconnect the modem and restart it only for
    >the connection not to start or drop off after only several minutes on
    >the Internet.
    >I rang the helpdesk this morning and he ran a test on my phone line
    >saying it was good but could see my PDQ connection had dropped off
    >three times between 7.30am and my phone call at 8.30am when there was
    >no one at home.
    >I have had my modem for just over two years and was told it could be
    >the modem but they won't replace it as it was a special deal I signed
    >up to two years ago and the onus is on me to prove the modem is at
    >fault. Well seeing as my phone works fine and the only other thing
    >between my phone line and PC is the friggin modem I would have
    >thought it was obvious the modem was at fault.
    >
    >Any advice anyone as I am paying for a service using their equipment
    >which isn't working.?.



    Its the Telescum Phone line..
    Mary Hanna, Dec 21, 2009
    #1
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