Re: General USB Printer setup question, and situation-specific question

Discussion in 'A+ Certification' started by AG, Jan 13, 2005.

  1. AG

    AG Guest

    "smackedass" <> wrote in message
    news:0IBFd.5723$...
    > Hello again,
    >
    > I'm still not totally down on this thing with USB printers; it seems, I am
    > told, that before you actually attach the USB printing device to the
    > computer, you have to install the software to the point where the USB
    > drivers won't be confused by the connected USB port.
    >
    > Firstly, am I correct about that? Now...
    >
    > A friend has a Lexmark 84-85 all-in-one. Keeps getting message,
    > "Communication problem with printer". I deleted the printer, and
    > re-installed the driver; during the installation process, there was an
    > entry
    > on the "What kind of port are you using for the printer?" dialog box. I
    > chose USB. It seemed to install ok, but I was still getting the same
    > error
    > message.
    >
    > On the Lexmark site, there is a specific patch for this printer, when it's
    > used on an XP box that has multiple user profiles and/or uses sleep or
    > hibernation mode (my friend does both).
    >
    > I ran the patch. No avail. There is also a utility that will totally
    > uninstall the driver for this printing device (must be a faulty driver); I
    > ran that; now the driver was totally uninstalled, apparently, even all of
    > the Registry entries are probably gone.
    >
    > Now, to get back to my first question: in the XP printer setup wizard, if
    > you're not plugging the USB cable into the computer (as, I understand,
    > you're not supposed to), when it gets to the dialog box about what kind
    > of
    > port you're going to install the printer into, there is NO ENTRY FOR USB.
    > I
    > tried to fool it by going with LPT, and then, "Other Port", but no go.
    >
    > When I go to "Have Disk", and browse to the folder that has the new driver
    > that I just downloaded from Lexmark, it says "The driver is not in the
    > specified location".
    >
    > How do you plug-and-play install a USB printer if "USB port" is not among
    > the "Local Printer" choices?
    >
    > Thanks, in advance.
    >
    > smackedass
    >


    If the driver is an executable try running it that way. If it came with a
    setup CD try running that first.

    AG
     
    AG, Jan 13, 2005
    #1
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