Re: Can't Get On Broadband :-(

Discussion in 'Computer Support' started by slumpy, Jul 28, 2003.

  1. slumpy

    slumpy Guest

    "So, Mr Slumpy you *really* are the perpetual comedian, aren't you ?" I
    threw back my head and roared with laughter as Mark Jones continued:

    > Hi,
    >
    > This is my first time using a news group so hope this works. Ok, well
    > basically we've been on dial up for quite abit through Freeserve and
    > so we decided to change to Broadband. All the stuff came and we
    > plugged in the modem and it had it's red light which we thought would
    > go after about 10 days but it's still here. Were not recieving any
    > broadband. It's been reinstalled about three times by us. We called
    > Freeserve and their tech support couldn't help and Freeserve are
    > still charging the credit card for our account. The modem we have is
    > a Copper Jet one and every time we go and connect it says it does not
    > detect the modem even though the USB light is green, the phone line
    > is plugged in and it is listed on the network adapters list.
    >
    > Any advice please? It's been like this over a month. We had to
    > resign up to dial up for the moment and it's really slow today :-(
    >
    > Thanks,
    >
    > Matt
    >
    >
    > ---
    > Outgoing mail is certified Virus Free.
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.491 / Virus Database: 290 - Release Date: 18/06/03


    Complain to Freeserve, tell them you will report them etc etc, and *refuse*
    to be fobbed off by some pimply techtwat.
    --
    slumpy
    no more
    no less
    just slumpy
    slumpy, Jul 28, 2003
    #1
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