Re: Acer Aspire AX1300 having crashing problems - Windows 7

Discussion in 'Computer Support' started by Dave-UK, Jan 10, 2010.

  1. Dave-UK

    Dave-UK Guest

    Dave-UK <> wrote:

    > "TheDeadWolf" <> wrote in message
    > news:eek:...
    >> Dave-UK wrote:
    >>>
    >>> "TheDeadWolf" <> wrote in message
    >>> news:...

    >
    >>>> I got an Acer Aspire AX1300 for Christmas this year and it is a great
    >>>> computer, however i am experiencing some problems and it is getting
    >>>> annoying now.
    >>>>
    >>>>
    >>>> The problem is that the computer keeps crashing. It could be if im
    >>>> playing a game, it could be if im on the internet, it could be if
    >>>> music is playing. It just happens randomly with no warning. The
    >>>> monitor (Acer X193HQ) will just turn a random color, usually the
    >>>> color is the most color on the screen before it crashes, mainly
    >>>> black, blue or sometimes yellow. The keyboard lights will just stop
    >>>> working too, if capslock was on and the PC crashed the caps lock
    >>>> light would still be on but i cant turn it off or use the other
    >>>> lights such as numlock. The mouse light would still be on also,
    >>>> however moving it makes no difference to the screen. Also the
    >>>> speakers (Standard PCLine speakers plugged into the
    >>>> headphone/speakers slot) Would just cut out, i knew this because if i
    >>>> was playing music or game sounds it would just stop when the PC
    >>>> crashed. The wierd thing however is that the CPU main light is still
    >>>> on, and the fans are still working. Its as if the CPU just cuts out
    >>>> all its devices.

    >
    >>> It sounds like the graphics card to me. If it has a fan make sure it's
    >>> working. Also some cards have an extra 12volt plug on them, make sure
    >>> it's fitted ok if it's there. You could try removing/re-seating the
    >>> card. Then I would try another graphics card if you have a spare.
    >>>
    >>>

    >> I think it would be a problem changing graphics card because this one
    >> is integrated into the mother board. I see no extra cables.

    >
    > That's bad news. I guess it's time to contact Acer about your repair
    > options. You might have to get it back to factory condition first, as
    > has been suggested.


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    Dave-UK, Jan 10, 2010
    #1
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