Quintum AXM 800 Problem

Discussion in 'VOIP' started by Waez, Sep 1, 2004.

  1. Waez

    Waez Guest

    when we set the ivr to other than type 0 or 1, we get a busy tone, no
    IVR prompts.

    the tenor logs are :


    ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Received
    message fr
    om cas: Setup.
    ch |01/01| 2004/08/28|21:46:47:720 CallInfo [5]:
    origCalled.digit() callingp
    arty ()
    ..
    ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Sent
    message to cas
    : Call-Proc.
    ch |01/01| 2004/08/28|21:46:47:720 Routing requested for:
    public(1) orig= pu
    blic(0) normalized=1111* route code= tg=0.
    ch |01/01| 2004/08/28|21:46:47:720 1 match(es) found: 0
    ch |01/01| 2004/08/28|21:46:47:720 Route response [5]: result=1
    cause=0.
    ch |01/01| 2004/08/28|21:46:47:720 TermIVRradius [5]: peerRcvSetup
    excp |01/01| 2004/08/28|21:46:47:720 Exceeds muximum ports allowed:
    0, 0
    excp |01/01| 2004/08/28|21:46:47:720 Failed to allocate a Full
    Duplex channel.

    excp |01/01| 2004/08/28|21:46:47:725 TermIVRradius [5]: Dsp allocate
    error.
    ch |01/01| 2004/08/28|21:46:47:725 TermIVRradius [0]: Aborting IVR
    cause=41.
    ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Release from
    peer=0x962be998 ca
    use=0x29 redir=.
    ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Trying another route.
    ch |01/01| 2004/08/28|21:46:47:725 Route response [5]: result=0
    cause=34.
    ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: account
    =67.69.33.212.
    ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]:
    SetAcctSessionTime(10937296
    07),discTicks 1093729607, connTicks 0
    ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: cause =41.
    ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: send stopAccount.
    ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Sent
    message to cas
    : Alert.
    ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Received
    message fr
    om cas: InbandSigDone.
    ch |01/01| 2004/08/28|21:46:47:725 tsi connect: 000 1002 10
    ch |01/01| 2004/08/28|21:46:49:950 CasManager: [2,0,1,1] Received
    message fr
    om cas: RelComp.
    ch |01/01| 2004/08/28|21:46:49:950 CallInfo[5]: disconnected
    event. cause=16
    legno=0.

    ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: account
    =67.69.33.212.
    ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]:
    SetAcctSessionTime(10937296
    09),discTicks 1093729609, connTicks 0
    ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: cause =16.
    ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: send stopAccount.
    ch |01/01| 2004/08/28|21:46:49:950 tsi disconnect: 000 1002 10



    how can i resolve that.

    and also how can we get the ivr prompts for the other languages
    we tried to create other folders in ivr folder ( thru ftp ), but we
    can't. how can we do that ?

    Thanks
    Waez, Sep 1, 2004
    #1
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