Problems with Norton Personal Firewall

Discussion in 'Computer Information' started by Christopher Rivituso, Jul 22, 2004.

  1. I have been trying to update my Norton Personal Firewall, but I have
    been unsuccessful and getting the following warning:

    "Common Client Update

    The update was not completed.

    The update process was unable to complete successfully. Please click
    the Details button for more information."

    Any idea on what to do about this?

    I also get the following accompanying information:

    File: C:\WINDOWS\System32\ccPasswd.dl^
    99352 Bytes 12/2/2003 16:11:10 v1.0.10.6.
    File: C:\WINDOWS\System32\ccTrust.dl^
    95480 Bytes 11/6/2003 8:22:48 v1.0.10.2.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccApp.ex^
    54296 Bytes 12/2/2003 16:11:04 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEmlPxy.dl^
    152600 Bytes 12/2/2003 16:11:06 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEmlUI.dl^
    74776 Bytes 12/2/2003 16:11:06 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccErrDsp.dl^
    119832 Bytes 12/2/2003 16:11:08 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEvt.dl^
    185368 Bytes 12/2/2003 16:11:54 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccLgView.ex^
    144408 Bytes 12/2/2003 16:11:20 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccPwdSvc.ex^
    99352 Bytes 12/2/2003 16:11:14 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccRegMon.dl^
    95256 Bytes 12/2/2003 16:11:12 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccRegVfy.ex^
    58392 Bytes 12/2/2003 16:11:12 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccShtDwn.ex^
    25624 Bytes 12/2/2003 16:11:14 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
    168984 Bytes 12/2/2003 16:11:16 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\SRNew.dl^
    107456 Bytes 12/2/2003 16:12:08 v1.0.10.6.
    File: C:\PROGRA~1\COMMON~1\SYMANT~1\SROld.dl^
    107456 Bytes 12/2/2003 16:12:10 v1.0.10.6.

    Any advice would be greatly appreciated.

    CR
     
    Christopher Rivituso, Jul 22, 2004
    #1
    1. Advertising

  2. Christopher Rivituso

    Robert Baer Guest

    Christopher Rivituso wrote:
    >
    > I have been trying to update my Norton Personal Firewall, but I have
    > been unsuccessful and getting the following warning:
    >
    > "Common Client Update
    >
    > The update was not completed.
    >
    > The update process was unable to complete successfully. Please click
    > the Details button for more information."
    >
    > Any idea on what to do about this?
    >
    > I also get the following accompanying information:
    >
    > File: C:\WINDOWS\System32\ccPasswd.dl^
    > 99352 Bytes 12/2/2003 16:11:10 v1.0.10.6.
    > File: C:\WINDOWS\System32\ccTrust.dl^
    > 95480 Bytes 11/6/2003 8:22:48 v1.0.10.2.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccApp.ex^
    > 54296 Bytes 12/2/2003 16:11:04 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEmlPxy.dl^
    > 152600 Bytes 12/2/2003 16:11:06 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEmlUI.dl^
    > 74776 Bytes 12/2/2003 16:11:06 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccErrDsp.dl^
    > 119832 Bytes 12/2/2003 16:11:08 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccEvt.dl^
    > 185368 Bytes 12/2/2003 16:11:54 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccLgView.ex^
    > 144408 Bytes 12/2/2003 16:11:20 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccPwdSvc.ex^
    > 99352 Bytes 12/2/2003 16:11:14 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccRegMon.dl^
    > 95256 Bytes 12/2/2003 16:11:12 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccRegVfy.ex^
    > 58392 Bytes 12/2/2003 16:11:12 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccShtDwn.ex^
    > 25624 Bytes 12/2/2003 16:11:14 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
    > 168984 Bytes 12/2/2003 16:11:16 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\SRNew.dl^
    > 107456 Bytes 12/2/2003 16:12:08 v1.0.10.6.
    > File: C:\PROGRA~1\COMMON~1\SYMANT~1\SROld.dl^
    > 107456 Bytes 12/2/2003 16:12:10 v1.0.10.6.
    >
    > Any advice would be greatly appreciated.
    >
    > CR


    Yes; do not waste your money on any software by Norton or Symantec.
    Except for the old DOS (ie: pre-windows) days (looong gone), i have
    yet to see any of their software work according to the ads/promises.
    There is always something that does not work correctly, if at all.
    Ghost diddles the boot record in some strange way; if not attended to,
    the programs on the copy may not work correctly, or the OS may be
    rendered un-bootable.
    NAV (at least the version i wasted money on) could not complete the
    so-called live update.
    I have seen customers desperately seek help in these computer NGs on
    various Norton/symantec products.
    Symantec "customer service" just does not give a damn; if and when
    they respond, one gets incorrect "help", gets the run-around, or gets
    put in a merry-go-around.

    Get software from a vendor that really cares about their customers.
     
    Robert Baer, Jul 24, 2004
    #2
    1. Advertising

  3. Christopher Rivituso

    Stuart Guest

    Robert Baer wrote:
    >>Any advice would be greatly appreciated.
    >>
    >>CR

    >
    >
    > Yes; do not waste your money on any software by Norton or Symantec.
    > Except for the old DOS (ie: pre-windows) days (looong gone), i have
    > yet to see any of their software work according to the ads/promises.
    > There is always something that does not work correctly, if at all.
    > Ghost diddles the boot record in some strange way; if not attended to,
    > the programs on the copy may not work correctly, or the OS may be
    > rendered un-bootable.
    > NAV (at least the version i wasted money on) could not complete the
    > so-called live update.
    > I have seen customers desperately seek help in these computer NGs on
    > various Norton/symantec products.
    > Symantec "customer service" just does not give a damn; if and when
    > they respond, one gets incorrect "help", gets the run-around, or gets
    > put in a merry-go-around.
    >
    > Get software from a vendor that really cares about their customers.


    It seems to be 2003 and 2004 versions of their software which is
    screwing systems up, I have Norton Systemworks 2002 and not had any
    problems.

    There are a few very good firewalls that are free, try looking at
    ZoneAlarm or go to cnet downloads and check out the firewall section.

    Stuart
     
    Stuart, Jul 27, 2004
    #3
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Rasoul Khoshravan Azar

    personal.htm & personal.xls in Macro

    Rasoul Khoshravan Azar, Jan 23, 2004, in forum: MCSE
    Replies:
    0
    Views:
    606
    Rasoul Khoshravan Azar
    Jan 23, 2004
  2. bjones

    ICQ and Norton Personal Firewall 2002

    bjones, Dec 12, 2003, in forum: Computer Support
    Replies:
    2
    Views:
    519
    Conor
    Dec 13, 2003
  3. Vassilis
    Replies:
    1
    Views:
    2,368
    Frode
    Jul 26, 2003
  4. CB

    Norton Personal Firewall ?

    CB, Sep 27, 2003, in forum: Computer Security
    Replies:
    9
    Views:
    454
    Lord Shaolin
    Sep 28, 2003
  5. 1940lasalle
    Replies:
    1
    Views:
    448
    donnie
    Mar 24, 2006
Loading...

Share This Page