Problem with scanner

Discussion in 'Computer Information' started by mbowen83, Jan 31, 2004.

  1. mbowen83

    mbowen83 Guest

    I have an HP scanjet 3970 that does not "wake up" from the idle state when
    the computer is turned on. If I unplug it from the wal and then plug it back
    in it will work fine. It is connected to the computer by USB. I have tried
    different wall outlets and different USB ports but it still won't "wake up".
    When I turn my computer on when the scanner is still active (the lamp is
    still on) the scanner cycles like it should. I have legacy USB suppot
    enabled in the bios and have tried everything I can think to do. I am using
    windows XP home and have an HP ze5385us notebook PC.
    mbowen83, Jan 31, 2004
    #1
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