Problem with Sage Payroll

Discussion in 'Computer Support' started by james.willsden, Jan 27, 2006.

  1. Hi
    Refuse to take out blackmail £££££ sage cover / help.
    Problem I`ve got is that I am unable to back-up, on using backup I get a box
    telling me that "two versions of Payroll are running" - to check, shut the
    other one down and reboot if this is not the case. On rebooting I get the
    same message and it will not let me back-up. I definately (??) have only
    programme running. Have contacted sage but will not help unless I take out
    cover.
    Regards
    James
     
    james.willsden, Jan 27, 2006
    #1
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  2. james.willsden

    dogsBollix Guest

    "james.willsden" <> wrote in
    news:DnwCf.14245$:

    > Hi
    > Refuse to take out blackmail £££££ sage cover / help.
    > Problem I`ve got is that I am unable to back-up, on using backup I get a
    > box telling me that "two versions of Payroll are running" - to check,
    > shut the other one down and reboot if this is not the case. On rebooting
    > I get the same message and it will not let me back-up. I definately (??)
    > have only programme running. Have contacted sage but will not help
    > unless I take out cover.
    > Regards
    > James
    >
    >
    >

    use the admin tools to check how many users it thinks are still working
    this often happens when a computer crashes whilst a user is logged into sage

    dB
     
    dogsBollix, Jan 28, 2006
    #2
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