Printer repair?

Discussion in 'A+ Certification' started by Adam Leinss, Mar 26, 2005.

  1. Adam Leinss

    Adam Leinss Guest

    How many people in here are able to repair printers (specifically laser
    printers?). I use to call in an outside vendor when we had a paper jam
    or other printer problems. Minimum charge for an on-site visit was $85
    plus parts. Now we merged with another company and two of the techs in
    the new company know how to repair printers. I was also told to stop
    calling in the outside vendor to repair printers because it was
    expensive.

    So today I get called to a HP 4000 printer that is jamming. The paper
    tray is completely messed up so I fix that and then it starts printing
    (without jamming). But ever other page has a folded corner like the
    paper was hitting something. I switch out the printer with a spare.
    Armed with some service manuals I actually disassemble the thing and
    find a little small piece of paper in the pickup assembly. I then put
    it back together. This probably took at least 1.5 hours. And
    then...same problem! Argh!

    Where specially can I get training on fixing HP printers? The service
    manual is actually pretty good. Is there formal training somewhere?

    Thanks,
    Adam
     
    Adam Leinss, Mar 26, 2005
    #1
    1. Advertising

  2. Adam Leinss

    D. Brown Guest

    "Adam Leinss" <> wrote in message
    news:...
    > How many people in here are able to repair printers (specifically laser
    > printers?). I use to call in an outside vendor when we had a paper jam
    > or other printer problems. Minimum charge for an on-site visit was $85
    > plus parts. Now we merged with another company and two of the techs in
    > the new company know how to repair printers. I was also told to stop
    > calling in the outside vendor to repair printers because it was
    > expensive.
    >
    > So today I get called to a HP 4000 printer that is jamming. The paper
    > tray is completely messed up so I fix that and then it starts printing
    > (without jamming). But ever other page has a folded corner like the
    > paper was hitting something. I switch out the printer with a spare.
    > Armed with some service manuals I actually disassemble the thing and
    > find a little small piece of paper in the pickup assembly. I then put
    > it back together. This probably took at least 1.5 hours. And
    > then...same problem! Argh!
    >
    > Where specially can I get training on fixing HP printers? The service
    > manual is actually pretty good. Is there formal training somewhere?
    >
    > Thanks,
    > Adam


    Hey Adam,

    Check the pickup-rollers (blue cylinder with a grayish rubber band around
    it), if they are worn they will cause the printer to jam and sometimes lift
    the paper unevenly causing it to collide with something in the paper-path.
    There's one in the front of the paper-tray and one above the tray up inside
    the printer. The rubber should be rough and not smooth.

    If you find a place to get HP trianing, let me know....
     
    D. Brown, Mar 26, 2005
    #2
    1. Advertising

  3. Adam Leinss

    AG Guest

    "Adam Leinss" <> wrote in message
    news:...
    > How many people in here are able to repair printers (specifically laser
    > printers?). I use to call in an outside vendor when we had a paper jam
    > or other printer problems. Minimum charge for an on-site visit was $85
    > plus parts. Now we merged with another company and two of the techs in
    > the new company know how to repair printers. I was also told to stop
    > calling in the outside vendor to repair printers because it was
    > expensive.
    >
    > So today I get called to a HP 4000 printer that is jamming. The paper
    > tray is completely messed up so I fix that and then it starts printing
    > (without jamming). But ever other page has a folded corner like the
    > paper was hitting something. I switch out the printer with a spare.
    > Armed with some service manuals I actually disassemble the thing and
    > find a little small piece of paper in the pickup assembly. I then put
    > it back together. This probably took at least 1.5 hours. And
    > then...same problem! Argh!
    >
    > Where specially can I get training on fixing HP printers? The service
    > manual is actually pretty good. Is there formal training somewhere?
    >
    > Thanks,
    > Adam

    To clean those rollers there is a liquid that can be used to clean those
    rollers. You can't use alcohol because it makes the rubber hard and slick.
    When I did that stuff we got it from some of the suppliers that sold us
    refilling supplies and other parts for printers. It smells very much like
    Goo Gone and I've thought about trying that stuff but haven't needed it
    lately.
    AG
    Goo Gone is not as strong as the stuff we used
     
    AG, Mar 26, 2005
    #3
  4. Adam Leinss

    Mark Kusick Guest

    >
    > To clean those rollers there is a liquid that can be used to clean those
    > rollers. You can't use alcohol because it makes the rubber hard and slick.
    > When I did that stuff we got it from some of the suppliers that sold us
    > refilling supplies and other parts for printers. It smells very much like
    > Goo Gone and I've thought about trying that stuff but haven't needed it
    > lately.
    > AG
    > Goo Gone is not as strong as the stuff we used
    >
    >

    CaiKleen RBR
    www.caig.com
     
    Mark Kusick, Mar 27, 2005
    #4
  5. Adam Leinss

    AG Guest

    "Mark Kusick" <> wrote in message
    news:ngE1e.86535$...
    > >
    > > To clean those rollers there is a liquid that can be used to clean those
    > > rollers. You can't use alcohol because it makes the rubber hard and

    slick.
    > > When I did that stuff we got it from some of the suppliers that sold us
    > > refilling supplies and other parts for printers. It smells very much

    like
    > > Goo Gone and I've thought about trying that stuff but haven't needed it
    > > lately.
    > > AG
    > > Goo Gone is not as strong as the stuff we used
    > >
    > >

    > CaiKleen RBR
    > www.caig.com


    That's not the same stuff we used. It came in pint cans, not spray cans.
    I'm looking to see if I can find my old calling list but haven't found it
    yet. When I left the guy he owed my wife and I about $3,000 so I shared his
    suppliers with every single person I could find. Heh Heh.

    AG
     
    AG, Mar 27, 2005
    #5
  6. Adam Leinss

    Loopback Guest

    Adam,

    How about this link
    http://www.hp.com/education/sections/service_support.html#hp-laserjet

    Cheers,

    Jose
    MCSA, Network+, A+
    Not enough time to get my CCNA!


    "Adam Leinss" <> wrote in message
    news:...
    > How many people in here are able to repair printers (specifically laser
    > printers?). I use to call in an outside vendor when we had a paper jam
    > or other printer problems. Minimum charge for an on-site visit was $85
    > plus parts. Now we merged with another company and two of the techs in
    > the new company know how to repair printers. I was also told to stop
    > calling in the outside vendor to repair printers because it was
    > expensive.
    >
    > So today I get called to a HP 4000 printer that is jamming. The paper
    > tray is completely messed up so I fix that and then it starts printing
    > (without jamming). But ever other page has a folded corner like the
    > paper was hitting something. I switch out the printer with a spare.
    > Armed with some service manuals I actually disassemble the thing and
    > find a little small piece of paper in the pickup assembly. I then put
    > it back together. This probably took at least 1.5 hours. And
    > then...same problem! Argh!
    >
    > Where specially can I get training on fixing HP printers? The service
    > manual is actually pretty good. Is there formal training somewhere?
    >
    > Thanks,
    > Adam
     
    Loopback, Apr 1, 2005
    #6
  7. Adam Leinss

    Adam Leinss Guest

    Adam Leinss, Apr 2, 2005
    #7
  8. Adam Leinss

    KevAExpressT Guest

    Good afternoon,
    I read with interest the problems that you ar experiencing with
    printer HP Laser Printer Repair. I work for a printer spares
    distribution company in North Yorkshire who specialise in supplying
    printer spares, repairs and repair training courses. We are able to
    offer training on a wide range of HP printers aswell as plotters,
    courses range from 1 day to 5 days +. More details can be found @
    www.expressterminals.com I can be contact direct on the training
    email link. As a company we deal with alot of the large maintenance
    companies in the UK, at the end of the training no official
    qualification is provided but you will be armed with a wealth of
    knowledge on printer repair for the units you have trained on. Kevin
    Askew
     
    KevAExpressT, Apr 29, 2005
    #8
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. =?Utf-8?B?YW50aG9ueQ==?=

    Shared printer not found in add printer wizard

    =?Utf-8?B?YW50aG9ueQ==?=, Oct 31, 2004, in forum: Wireless Networking
    Replies:
    0
    Views:
    976
    =?Utf-8?B?YW50aG9ueQ==?=
    Oct 31, 2004
  2. Susan Sharm
    Replies:
    98
    Views:
    4,590
    ASAAR
    Nov 16, 2005
  3. Lori
    Replies:
    1
    Views:
    1,083
    sandy58
    Oct 30, 2007
  4. Otis Cooper

    Using Computer Repair Dvds For Your PC Repair Business

    Otis Cooper, Feb 5, 2008, in forum: A+ Certification
    Replies:
    0
    Views:
    1,866
    Otis Cooper
    Feb 5, 2008
  5. ng_reader

    Printer Circuit Board Repair

    ng_reader, Sep 30, 2009, in forum: Computer Support
    Replies:
    20
    Views:
    1,237
    ng_reader
    Oct 23, 2009
Loading...

Share This Page