Printer problem

Discussion in 'Computer Support' started by lethal, Oct 26, 2008.

  1. lethal

    lethal Guest

    To all the good people in this group that has helped me before, thank you
    again, but now I have another problem, my printer which is a HP430c does not
    print in colour any more although the estimated ink level is 30 %, I have
    tried to see what is wrong , maybe in the setting , but I am not very savvy
    and certainly no technician, could any one please help me, my computer is XP
    Home edition, Service pack 3, AMD ATTLON(tm)64x2 dual core processor 6000+,
    3.01,
    2 GBz RAM.
    Thank you.
     
    lethal, Oct 26, 2008
    #1
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  2. lethal

    lethal Guest

    "philo" <> wrote in message
    news:...
    >
    > "lethal" <> wrote in message
    > news:0A5Nk.5700$...
    >> To all the good people in this group that has helped me before, thank you
    >> again, but now I have another problem, my printer which is a HP430c does

    > not
    >> print in colour any more although the estimated ink level is 30 %, I have
    >> tried to see what is wrong , maybe in the setting , but I am not very

    > savvy
    >> and certainly no technician, could any one please help me, my computer is

    > XP
    >> Home edition, Service pack 3, AMD ATTLON(tm)64x2 dual core processor

    > 6000+,
    >> 3.01,
    >> 2 GBz RAM.
    >> Thank you.
    >>
    >>

    >
    > If you look in "printer properties"
    >
    >
    > Look in Settings===> printers
    >
    > then right click on your printer
    >
    >
    > there should be a head cleaning utility
    >
    > try that and see if it prints in color.
    >
    > If you have not cleaned the heads before,
    > you may have to run the utility several times.
    >
    > If that does not work, you may have to inspect the heads
    > and possibly clean them with alcohol and a q-tip...
    > but that can get messy, so hopefully the utility will do the job
    >
    >


    Thank you Philo for the quick answer, , I had run the utility (only once)
    before writing to the group and it did not work, so I have changed the
    cartridge even though it said it was 30% full, and everything is fine now,
    thanks again
     
    lethal, Oct 26, 2008
    #2
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  3. lethal

    elaich Guest

    "lethal" <> wrote in news:0A5Nk.5700$:

    > although the estimated ink level is 30 %


    Never trust that. It's always wrong.
     
    elaich, Oct 27, 2008
    #3
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