Printer problem from IE6

Discussion in 'Computer Support' started by Bill Coleman, Jan 20, 2005.

  1. Bill Coleman

    Bill Coleman Guest

    I typically get an error message when trying to print from IE6 under Windows
    98 to my HP Laserjet 1100. Usually, but not always, it aborts and yields:

    EXPLORER caused a general protection fault
    in module ATI2DRAB.DRV at 000b:000002fe.
    Registers:
    EAX=000003d7 CS=035f EIP=000002fe EFLGS=00010246
    EBX=0004fbbe SS=1a97 ESP=cdb49130 EBP=00009618
    ECX=1ece9d60 DS=4457 ESI=00009d12 FS=065f
    EDX=000003d7 ES=03d7 EDI=00000000 GS=0000
    Bytes at CS:EIP:
    67 f7 45 2c 02 00 00 00 74 0a 26 c6 05 5c 49 00
    Stack dump:
    63706781 0000b2e2 0000054c 00000004 06069cd4 0606959c 00000005 06069190
    060696a4 63708913 060696f8 0000b2e2 0000054c 00000004 06069cd4 0606959c

    Why?
    Bill Coleman, Jan 20, 2005
    #1
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  2. Bill Coleman wrote:
    > I typically get an error message when trying to print from IE6 under Windows
    > 98 to my HP Laserjet 1100. Usually, but not always, it aborts and yields:
    >
    > EXPLORER caused a general protection fault
    > in module ATI2DRAB.DRV at 000b:000002fe.
    > Registers:
    > EAX=000003d7 CS=035f EIP=000002fe EFLGS=00010246
    > EBX=0004fbbe SS=1a97 ESP=cdb49130 EBP=00009618
    > ECX=1ece9d60 DS=4457 ESI=00009d12 FS=065f
    > EDX=000003d7 ES=03d7 EDI=00000000 GS=0000
    > Bytes at CS:EIP:
    > 67 f7 45 2c 02 00 00 00 74 0a 26 c6 05 5c 49 00
    > Stack dump:
    > 63706781 0000b2e2 0000054c 00000004 06069cd4 0606959c 00000005 06069190
    > 060696a4 63708913 060696f8 0000b2e2 0000054c 00000004 06069cd4 0606959c
    >
    > Why?


    This was stolen from www.mcse.ms:

    [begin quote]
    What does this mean, how can I fix it.

    "IExplorer caused a general protection fault in module
    ATI2DRAB.DRV at 0006:000026f3

    ----
    Re-install or update your video drivers.
    try adding these lines to System.ini

    [display]
    DevBMP=0 <--- That's a zero

    --
    Frank Saunders, MS-MVP, IE/OE
    [end quote]
    =?ISO-8859-1?Q?R=F4g=EAr?=, Jan 20, 2005
    #2
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