Outlook Express crashes

Discussion in 'Windows 64bit' started by Dave P, May 30, 2005.

  1. Dave P

    Dave P Guest

    I am experiencing intermittent crashes of OE. this is the message I recieve:

    Faulting application msimn.exe, version 6.0.3790.1830, faulting module msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.

    I see that there are two Outlook Express directories;

    one at "C:\Program Files\ Outlook Express\ and

    one at "C:\Program Files (x86)\Outlook Express.

    the default shortcuts are going to "C:\Program Files\Outlook Express\

    The msoe.dll file is listed as the faulting module. My question is this: in one directory this file is 2,097 KB and in the other directory it is 1.285 KB, both with the same version number.

    Whats the diff?

    TIA,

    Dave P
    Dave P, May 30, 2005
    #1
    1. Advertising

  2. I'm sure the differences are merely architectural. I'm not sure what to
    suggest other than submitting your crash reports. Can you explain what
    you're doing when Outlook Express crashes? Any repro. steps?

    Rafael Rivera
    Extended64 | http://www.extended64.com

    Dave P wrote:
    > I am experiencing intermittent crashes of OE. this is the message I recieve:
    >
    > Faulting application msimn.exe, version 6.0.3790.1830, faulting module msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >
    > I see that there are two Outlook Express directories;
    >
    > one at "C:\Program Files\ Outlook Express\ and
    >
    > one at "C:\Program Files (x86)\Outlook Express.
    >
    > the default shortcuts are going to "C:\Program Files\Outlook Express\
    >
    > The msoe.dll file is listed as the faulting module. My question is this: in one directory this file is 2,097 KB and in the other directory it is 1.285 KB, both with the same version number.
    >
    > Whats the diff?
    >
    > TIA,
    >
    > Dave P
    Rafael Rivera [Extended64.com], May 30, 2005
    #2
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  3. Dave P

    D. Powelson Guest

    Usually it is just open checking mail and newsgroups. Then all of a sudden
    it closes.

    Dave P


    "Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    message news:...
    > I'm sure the differences are merely architectural. I'm not sure what to
    > suggest other than submitting your crash reports. Can you explain what
    > you're doing when Outlook Express crashes? Any repro. steps?
    >
    > Rafael Rivera
    > Extended64 | http://www.extended64.com
    >
    > Dave P wrote:
    >> I am experiencing intermittent crashes of OE. this is the message I
    >> recieve:
    >>
    >> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>
    >> I see that there are two Outlook Express directories;
    >>
    >> one at "C:\Program Files\ Outlook Express\ and
    >>
    >> one at "C:\Program Files (x86)\Outlook Express.
    >>
    >> the default shortcuts are going to "C:\Program Files\Outlook Express\ The
    >> msoe.dll file is listed as the faulting module. My question is this: in
    >> one directory this file is 2,097 KB and in the other directory it is
    >> 1.285 KB, both with the same version number.
    >>
    >> Whats the diff? TIA,
    >>
    >> Dave P
    D. Powelson, May 30, 2005
    #3
  4. I suspect this probably has something to do with it being a 32 bit app
    running on x64.
    --

    Andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "D. Powelson" <> wrote in message
    news:...
    > Usually it is just open checking mail and newsgroups. Then all of a sudden
    > it closes.
    >
    > Dave P
    >
    >
    > "Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    > message news:...
    >> I'm sure the differences are merely architectural. I'm not sure what to
    >> suggest other than submitting your crash reports. Can you explain what
    >> you're doing when Outlook Express crashes? Any repro. steps?
    >>
    >> Rafael Rivera
    >> Extended64 | http://www.extended64.com
    >>
    >> Dave P wrote:
    >>> I am experiencing intermittent crashes of OE. this is the message I
    >>> recieve:
    >>>
    >>> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >>> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>>
    >>> I see that there are two Outlook Express directories;
    >>>
    >>> one at "C:\Program Files\ Outlook Express\ and
    >>>
    >>> one at "C:\Program Files (x86)\Outlook Express.
    >>>
    >>> the default shortcuts are going to "C:\Program Files\Outlook Express\
    >>> The msoe.dll file is listed as the faulting module. My question is
    >>> this: in one directory this file is 2,097 KB and in the other
    >>> directory it is 1.285 KB, both with the same version number.
    >>>
    >>> Whats the diff? TIA,
    >>>
    >>> Dave P

    >
    >
    Andre Da Costa, May 30, 2005
    #4
  5. Hello Dave,
    Clean install or an upgrade?
    Open msimn.exe from the one in "C:\Program Files\ Outlook Express\ and
    Then open the one from at "C:\Program Files (x86)\Outlook Express.
    Tell me what happens.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    >From: "D. Powelson" <>
    >References: <#>

    <>
    >Subject: Re: Outlook Express crashes
    >Date: Sun, 29 May 2005 23:49:53 -0500
    >Lines: 38
    >X-Priority: 3
    >X-MSMail-Priority: Normal
    >X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
    >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
    >X-RFC2646: Format=Flowed; Response
    >Message-ID: <>
    >Newsgroups: microsoft.public.windows.64bit.general
    >NNTP-Posting-Host: ip68-103-217-107.ks.ok.cox.net 68.103.217.107
    >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
    >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:4825
    >X-Tomcat-NG: microsoft.public.windows.64bit.general
    >
    >Usually it is just open checking mail and newsgroups. Then all of a sudden
    >it closes.
    >
    >Dave P
    >
    >
    >"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    >message news:...
    >> I'm sure the differences are merely architectural. I'm not sure what to
    >> suggest other than submitting your crash reports. Can you explain what
    >> you're doing when Outlook Express crashes? Any repro. steps?
    >>
    >> Rafael Rivera
    >> Extended64 | http://www.extended64.com
    >>
    >> Dave P wrote:
    >>> I am experiencing intermittent crashes of OE. this is the message I
    >>> recieve:
    >>>
    >>> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >>> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>>
    >>> I see that there are two Outlook Express directories;
    >>>
    >>> one at "C:\Program Files\ Outlook Express\ and
    >>>
    >>> one at "C:\Program Files (x86)\Outlook Express.
    >>>
    >>> the default shortcuts are going to "C:\Program Files\Outlook Express\

    The
    >>> msoe.dll file is listed as the faulting module. My question is this:

    in
    >>> one directory this file is 2,097 KB and in the other directory it is
    >>> 1.285 KB, both with the same version number.
    >>>
    >>> Whats the diff? TIA,
    >>>
    >>> Dave P

    >
    >
    >
    Darrell Gorter[MSFT], May 31, 2005
    #5
  6. Dave P

    DaveP Guest

    Same thing happens. Like I was clicking on the same file. Clean install.
    I checked version numbers of the files in both directories and they all show
    6.00.3790.1830 (Srv03_sp1_rtm.050324-1447. However sizes of files between
    the directories are not the same.

    When I click on the files in the ... \Program Files\Outlook Express\ from
    32 bit windows, I get a message that they are not valid Win32 applications.

    Clicking on files in the ...\Program Files (x86)\Outlook Express\ directory
    from 32 bit windows does not give that message, MSIMN.exe opens just fine
    from my 32 bit OS.

    It appears that \Program Files\Outlook Express\ are 64 bit with no way to
    distinguish the difference except one won't run in 32 bit windows.

    Dave P




    ""Darrell Gorter[MSFT]"" <> wrote in message
    news:C$...
    > Hello Dave,
    > Clean install or an upgrade?
    > Open msimn.exe from the one in "C:\Program Files\ Outlook Express\ and
    > Then open the one from at "C:\Program Files (x86)\Outlook Express.
    > Tell me what happens.
    > Thanks,
    > Darrell Gorter[MSFT]
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights
    > --------------------
    >>From: "D. Powelson" <>
    >>References: <#>

    > <>
    >>Subject: Re: Outlook Express crashes
    >>Date: Sun, 29 May 2005 23:49:53 -0500
    >>Lines: 38
    >>X-Priority: 3
    >>X-MSMail-Priority: Normal
    >>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
    >>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
    >>X-RFC2646: Format=Flowed; Response
    >>Message-ID: <>
    >>Newsgroups: microsoft.public.windows.64bit.general
    >>NNTP-Posting-Host: ip68-103-217-107.ks.ok.cox.net 68.103.217.107
    >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
    >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:4825
    >>X-Tomcat-NG: microsoft.public.windows.64bit.general
    >>
    >>Usually it is just open checking mail and newsgroups. Then all of a sudden
    >>it closes.
    >>
    >>Dave P
    >>
    >>
    >>"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    >>message news:...
    >>> I'm sure the differences are merely architectural. I'm not sure what to
    >>> suggest other than submitting your crash reports. Can you explain what
    >>> you're doing when Outlook Express crashes? Any repro. steps?
    >>>
    >>> Rafael Rivera
    >>> Extended64 | http://www.extended64.com
    >>>
    >>> Dave P wrote:
    >>>> I am experiencing intermittent crashes of OE. this is the message I
    >>>> recieve:
    >>>>
    >>>> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >>>> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>>>
    >>>> I see that there are two Outlook Express directories;
    >>>>
    >>>> one at "C:\Program Files\ Outlook Express\ and
    >>>>
    >>>> one at "C:\Program Files (x86)\Outlook Express.
    >>>>
    >>>> the default shortcuts are going to "C:\Program Files\Outlook Express\

    > The
    >>>> msoe.dll file is listed as the faulting module. My question is this:

    > in
    >>>> one directory this file is 2,097 KB and in the other directory it is
    >>>> 1.285 KB, both with the same version number.
    >>>>
    >>>> Whats the diff? TIA,
    >>>>
    >>>> Dave P

    >>
    >>
    >>

    >
    DaveP, Jun 1, 2005
    #6
  7. They were in a last minute hurry to ship and didn't have time to fix I
    suspect.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "DaveP" <> wrote in message
    news:...
    > Same thing happens. Like I was clicking on the same file. Clean install.
    > I checked version numbers of the files in both directories and they all
    > show 6.00.3790.1830 (Srv03_sp1_rtm.050324-1447. However sizes of files
    > between the directories are not the same.
    >
    > When I click on the files in the ... \Program Files\Outlook Express\ from
    > 32 bit windows, I get a message that they are not valid Win32
    > applications.
    >
    > Clicking on files in the ...\Program Files (x86)\Outlook Express\
    > directory from 32 bit windows does not give that message, MSIMN.exe opens
    > just fine from my 32 bit OS.
    >
    > It appears that \Program Files\Outlook Express\ are 64 bit with no way
    > to distinguish the difference except one won't run in 32 bit windows.
    >
    > Dave P
    >
    >
    >
    >
    > ""Darrell Gorter[MSFT]"" <> wrote in message
    > news:C$...
    >> Hello Dave,
    >> Clean install or an upgrade?
    >> Open msimn.exe from the one in "C:\Program Files\ Outlook Express\ and
    >> Then open the one from at "C:\Program Files (x86)\Outlook Express.
    >> Tell me what happens.
    >> Thanks,
    >> Darrell Gorter[MSFT]
    >>
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights
    >> --------------------
    >>>From: "D. Powelson" <>
    >>>References: <#>

    >> <>
    >>>Subject: Re: Outlook Express crashes
    >>>Date: Sun, 29 May 2005 23:49:53 -0500
    >>>Lines: 38
    >>>X-Priority: 3
    >>>X-MSMail-Priority: Normal
    >>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
    >>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
    >>>X-RFC2646: Format=Flowed; Response
    >>>Message-ID: <>
    >>>Newsgroups: microsoft.public.windows.64bit.general
    >>>NNTP-Posting-Host: ip68-103-217-107.ks.ok.cox.net 68.103.217.107
    >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
    >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:4825
    >>>X-Tomcat-NG: microsoft.public.windows.64bit.general
    >>>
    >>>Usually it is just open checking mail and newsgroups. Then all of a
    >>>sudden
    >>>it closes.
    >>>
    >>>Dave P
    >>>
    >>>
    >>>"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    >>>message news:...
    >>>> I'm sure the differences are merely architectural. I'm not sure what to
    >>>> suggest other than submitting your crash reports. Can you explain what
    >>>> you're doing when Outlook Express crashes? Any repro. steps?
    >>>>
    >>>> Rafael Rivera
    >>>> Extended64 | http://www.extended64.com
    >>>>
    >>>> Dave P wrote:
    >>>>> I am experiencing intermittent crashes of OE. this is the message I
    >>>>> recieve:
    >>>>>
    >>>>> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >>>>> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>>>>
    >>>>> I see that there are two Outlook Express directories;
    >>>>>
    >>>>> one at "C:\Program Files\ Outlook Express\ and
    >>>>>
    >>>>> one at "C:\Program Files (x86)\Outlook Express.
    >>>>>
    >>>>> the default shortcuts are going to "C:\Program Files\Outlook Express\

    >> The
    >>>>> msoe.dll file is listed as the faulting module. My question is this:

    >> in
    >>>>> one directory this file is 2,097 KB and in the other directory it is
    >>>>> 1.285 KB, both with the same version number.
    >>>>>
    >>>>> Whats the diff? TIA,
    >>>>>
    >>>>> Dave P
    >>>
    >>>
    >>>

    >>

    >
    >
    Andre Da Costa [Extended64], Jun 1, 2005
    #7
  8. Hello Dave,
    The file should be different since the one in the \Program Files\Outlook
    Express is the 64-bit version of Outlook Express.
    The file in the \Program Files(x86)\Outlook Express should be a 32-bit file
    which calls the 64-bit version of Outlook Express.
    This was a late change to correct a problem similar to what you are seeing.
    An error message was supposed to come up rather than crash the system in
    both instances of Outlook Express are running.

    Are you dual-booting with 32-bit Windows, installed to a different volume?
    Not the same volume as 64-bit Windows correct?
    Can you package the two files and send them to me. Remove online from the
    email address.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    >From: "DaveP" <>
    >References: <#>

    <>
    <>
    <C$>
    >Subject: Re: Outlook Express crashes
    >Date: Tue, 31 May 2005 18:00:04 -0500
    >Lines: 94
    >X-Priority: 3
    >X-MSMail-Priority: Normal
    >X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
    >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
    >X-RFC2646: Format=Flowed; Original
    >Message-ID: <>
    >Newsgroups: microsoft.public.windows.64bit.general
    >NNTP-Posting-Host: ip68-103-217-107.ks.ok.cox.net 68.103.217.107
    >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
    >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:5157
    >X-Tomcat-NG: microsoft.public.windows.64bit.general
    >
    >Same thing happens. Like I was clicking on the same file. Clean install.
    >I checked version numbers of the files in both directories and they all

    show
    >6.00.3790.1830 (Srv03_sp1_rtm.050324-1447. However sizes of files between
    >the directories are not the same.
    >
    >When I click on the files in the ... \Program Files\Outlook Express\ from
    >32 bit windows, I get a message that they are not valid Win32 applications.
    >
    >Clicking on files in the ...\Program Files (x86)\Outlook Express\

    directory
    >from 32 bit windows does not give that message, MSIMN.exe opens just fine
    >from my 32 bit OS.
    >
    >It appears that \Program Files\Outlook Express\ are 64 bit with no way

    to
    >distinguish the difference except one won't run in 32 bit windows.
    >
    >Dave P
    >
    >
    >
    >
    >""Darrell Gorter[MSFT]"" <> wrote in message
    >news:C$...
    >> Hello Dave,
    >> Clean install or an upgrade?
    >> Open msimn.exe from the one in "C:\Program Files\ Outlook Express\ and
    >> Then open the one from at "C:\Program Files (x86)\Outlook Express.
    >> Tell me what happens.
    >> Thanks,
    >> Darrell Gorter[MSFT]
    >>
    >> This posting is provided "AS IS" with no warranties, and confers no

    rights
    >> --------------------
    >>>From: "D. Powelson" <>
    >>>References: <#>

    >> <>
    >>>Subject: Re: Outlook Express crashes
    >>>Date: Sun, 29 May 2005 23:49:53 -0500
    >>>Lines: 38
    >>>X-Priority: 3
    >>>X-MSMail-Priority: Normal
    >>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
    >>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
    >>>X-RFC2646: Format=Flowed; Response
    >>>Message-ID: <>
    >>>Newsgroups: microsoft.public.windows.64bit.general
    >>>NNTP-Posting-Host: ip68-103-217-107.ks.ok.cox.net 68.103.217.107
    >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
    >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:4825
    >>>X-Tomcat-NG: microsoft.public.windows.64bit.general
    >>>
    >>>Usually it is just open checking mail and newsgroups. Then all of a

    sudden
    >>>it closes.
    >>>
    >>>Dave P
    >>>
    >>>
    >>>"Rafael Rivera [Extended64.com]" <rafael*at*extended64*dot*com> wrote in
    >>>message news:...
    >>>> I'm sure the differences are merely architectural. I'm not sure what to
    >>>> suggest other than submitting your crash reports. Can you explain what
    >>>> you're doing when Outlook Express crashes? Any repro. steps?
    >>>>
    >>>> Rafael Rivera
    >>>> Extended64 | http://www.extended64.com
    >>>>
    >>>> Dave P wrote:
    >>>>> I am experiencing intermittent crashes of OE. this is the message I
    >>>>> recieve:
    >>>>>
    >>>>> Faulting application msimn.exe, version 6.0.3790.1830, faulting module
    >>>>> msoe.dll, version 6.0.3790.1830, fault address 0x000000000019dfc4.
    >>>>>
    >>>>> I see that there are two Outlook Express directories;
    >>>>>
    >>>>> one at "C:\Program Files\ Outlook Express\ and
    >>>>>
    >>>>> one at "C:\Program Files (x86)\Outlook Express.
    >>>>>
    >>>>> the default shortcuts are going to "C:\Program Files\Outlook Express\

    >> The
    >>>>> msoe.dll file is listed as the faulting module. My question is this:

    >> in
    >>>>> one directory this file is 2,097 KB and in the other directory it is
    >>>>> 1.285 KB, both with the same version number.
    >>>>>
    >>>>> Whats the diff? TIA,
    >>>>>
    >>>>> Dave P
    >>>
    >>>
    >>>

    >>

    >
    >
    >
    Darrell Gorter[MSFT], Jun 1, 2005
    #8
  9. Dave P

    sekhar r

    Joined:
    Sep 16, 2008
    Messages:
    1
    Could you please let me know why the 32 bit OE is launching the 64 bit OE.
    sekhar r, Sep 16, 2008
    #9
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