Need help/support with mediacom's/at&t newsgroup issues

Discussion in 'Computer Support' started by Disinter Haruspex, Dec 10, 2004.

  1. I recently requested of my ISP to add the following group: alt.binaries.mma
    and this was the reply I got:

    "I apoligize for the lack of a reply for last week. The online support is
    taken care of by our "office" support. I looked into the newsgroup issue,
    and upon querying the server the first newsgroup I saw was
    online24hour.support. Since the newsgroup server and the email servers are
    not adminstrated by us directly, but instead by AT&T, I would suggest that
    you look for help within that group. I will, in the meantime, forward this
    email to my supervisors in the chance there is a way we can escalate this
    matter."

    I did a search for the newsgroup: online24hour.support and of course it did
    not exist, this newsgroup was the closest I found to what they suggested.
    So I guess I am here to ask for help to getting that newsgroup added. Can
    anyone help?
    Disinter Haruspex, Dec 10, 2004
    #1
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  2. Disinter Haruspex

    Phil Guest

    On 11.12 2004, Disinter Haruspex wrote in 24hoursupport.helpdesk:

    > I recently requested of my ISP to add the following group:
    > alt.binaries.mma and this was the reply I got:
    >
    > "I apoligize for the lack of a reply for last week. The online
    > support is taken care of by our "office" support. I looked into the
    > newsgroup issue, and upon querying the server the first newsgroup I
    > saw was online24hour.support. Since the newsgroup server and the
    > email servers are not adminstrated by us directly, but instead by
    > AT&T, I would suggest that you look for help within that group. I
    > will, in the meantime, forward this email to my supervisors in the
    > chance there is a way we can escalate this matter."
    >
    > I did a search for the newsgroup: online24hour.support and of course
    > it did not exist, this newsgroup was the closest I found to what they
    > suggested. So I guess I am here to ask for help to getting that
    > newsgroup added. Can anyone help?
    >
    >


    This group isn't associated with yours or any other ISP. If you want a
    news group added to your ISP's server, then you have to ask your ISP, I'm
    afraid.
    Phil, Dec 11, 2004
    #2
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