NBX email Offsite Notification is failing

Discussion in 'VOIP' started by hughtwg@hotmail.com, Feb 18, 2006.

  1. Guest

    Over the last few days when a voice message is left instead of
    receiving the wav file my users receive the following message:
    Unable to provide attachment. Probably the NBX subscribers mailbox was
    locked or there are multiple messages.

    I've rebooted my NBX and this is the entire contents of the NBoss log
    file
    NBX LOGGING FACILITY LOG FILE


    Software Version: R4_0_27, Sep 12 2002


    0217:210356 Logfile Created


    0217:210356 DBI E m_LoadDialPlan: device list 278
    (0x3938318) or member 372 (0x0) not found

    0217:210356 DBI E m_LoadDialPlan: device list 278
    (0x3938318) or member 373 (0x0) not found

    0217:210438 NBSetBus122 W 122 : deferring hungGroupLogged message


    0217:210438 NBSetBus137 W 137 : deferring hungGroupLogged message


    0217:210438 NBSetBus147 W 147 : deferring hungGroupLogged message


    0217:210438 NBSetBus125 W 125 : deferring hungGroupLogged message


    0217:210525 Bitmail W Initialized Bitmail.


    0217:210525 Bitmail W Bitmail Sender task has started. Ready.


    Prior to the reboot these are the contents of the NBoss log from the
    time I first noted the failure to the reboot

    0214:111047 Router E Extension Profile is Null for
    Extension=148

    0214:142403 VoiceMail0 W mbox_login: login(uid333) failed


    0216:095847 Router E Routing algorithm failed for inDigits=0
    RouteId=4

    0217:150914 Router E Extension Profile is Null for
    Extension=100

    0217:150924 Router E Extension Profile is Null for
    Extension=100

    0217:151811 Router E Routing algorithm failed for
    inDigits=97035472522 RouteId=1

    0217:151818 Router E Routing algorithm failed for
    inDigits=97035472522 RouteId=1

    0217:152601 Router E Routing algorithm failed for
    inDigits=97035472522 RouteId=1

    0217:155410 Router E Extension Profile is Null for
    Extension=100

    0217:164051 VoiceMail0 W mbox_login: 114: verify_passcode: got
    status -1

    0217:164813 Bitmail W Received msg. Send the outgoing mail queue
    now.

    Thanks for your help,
    Hugh
     
    , Feb 18, 2006
    #1
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