My Cisco Catalyst 3500 XL Switch is Dead ?!!

Discussion in 'Cisco' started by Xavier, Sep 5, 2007.

  1. Xavier

    Xavier Guest

    Hey Everyone

    I got these POST FAILURE since this morning....
    anyone knows if my switch is dead ?... :(

    thanks

    ====================================================================
    Cisco Internetwork Operating System
    Software
    IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5.4)WC(1),
    MAINTENANCE
    INTERIM SOFTWARE
    Copyright (c) 1986-2001 by cisco Systems,
    Inc.
    Compiled Tue 10-Jul-01 12:32 by
    devgoyal
    Image text-base: 0x00003000, data-base:
    0x00333CD8


    Initializing C3500XL flash...
    flashfs[1]: 164 files, 2
    directories
    flashfs[1]: 0 orphaned files, 0 orphaned
    directories
    flashfs[1]: Total bytes: 3612672
    flashfs[1]: Bytes used: 3132928
    flashfs[1]: Bytes available: 479744
    flashfs[1]: flashfs fsck took 5
    seconds.
    flashfs[1]: Initialization
    complete.
    ....done Initializing C3500XL flash.
    C3500XL POST: System Board Test:
    Passed
    C3500XL POST: Daughter Card Test:
    Passed
    C3500XL POST: CPU Buffer Test:
    Passed
    C3500XL POST: CPU Notify RAM Test:
    Passed
    C3500XL POST: CPU Interface Test:
    Passed
    C3500XL POST: Testing Switch Core:
    Passed
    Error with Switch Core BIST test Phase
    0.
    Returns: Test Complete Low : 0x077773FF, Test Complete High :
    0x37777372
    Test Phase Low : 0x00000008, Test Phase High :
    0x00000000
    Test Phase Third : 0x00000000, Test Complete Third :
    0x00000060

    C3500XL POST FAILURE: Testing Switch Core:
    Failed
    C3500XL POST FAILURE: Testing Buffer Table:
    Failed
    C3500XL POST FAILURE: Data Buffer Test:
    Failed
    C3500XL POST FAILURE: Configuring Switch Parameters:
    Failed
    C3500XL POST FAILURE: Switch Core BIST
    faile
    C3500XL POST FAILURE: Cannot test Modules due to failure of Switch
    Core
    POST
    Del Mar Failure (0th Del Mar): req system failed to
    init
    C3500XL POST FAILURE:
    C3500XL POST FAILURE: ATM: required system failed to
    init
    C3500XL POST: Ethernet Controller Test:
    Passed
    C3500XL POST FAILURE: MII Test:
    Failed
    C3500XL POST FAILURE: Error waiting for Ethernet Controller and
    SW_PARAMS
    C3500XL POST FAILURE: Initialization/POST
    failed
    C3500XL POST FAILURE: AT: Failing because system POST
    failed
    Exception (8192)! Debug Exception (Could be NULL pointer
    dereference)
    CPU Register Context:
    Vector = 0x00002000 PC = 0x000EEDE8 MSR = 0x00029200 CR =
    0x22000024
    LR = 0x000F203C CTR = 0x001D6D14 XER =
    0x20000000
    R0 = 0x00000000 R1 = 0x004B5558 R2 = 0x00000000 R3 =
    0x00000000
    R4 = 0x00000001 R5 = 0x00000000 R6 = 0x004B56F0 R7 =
    0x004B56F0
    R8 = 0x00000008 R9 = 0x00000000 R10 = 0x0000FFFF R11 =
    0x00450000
    R12 = 0x42000024 R13 = 0x00000000 R14 = 0x00000000 R15 =
    0x00000000
    R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 =
    0x00000000
    R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 =
    0x00000000
    R24 = 0x00000000 R25 = 0x00000020 R26 = 0x004B56F0 R27 =
    0x004B56F0
    R28 = 0x00000020 R29 = 0x00002513 R30 = 0x00000001 R31 =
    0x00000000

    Stack trace:
    PC = 0x000EEDE8, SP = 0x004B5558
    Frame 00: SP = 0x004B5578 PC =
    0x40000016
    Frame 01: SP = 0x004B55F0 PC =
    0x000F203C
    Frame 02: SP = 0x004B5680 PC =
    0x000F2D0C
    Frame 03: SP = 0x004B56A0 PC =
    0x000E39DC
    Frame 04: SP = 0x004B56C8 PC =
    0x001ED628
    Frame 05: SP = 0x004B56E8 PC =
    0x001ED724
    Frame 06: SP = 0x004B5720 PC =
    0x002352D0
    Frame 07: SP = 0x004B5728 PC =
    0x002344CC
    Frame 08: SP = 0x004B57A0 PC =
    0x00234718
    Frame 09: SP = 0x004B57B8 PC =
    0x0027A03C
    Frame 10: SP = 0x004B57C0 PC =
    0x001DC1A0
    Frame 11: SP = 0x004B57E0 PC =
    0x001DC250
    Frame 12: SP = 0x004B57F8 PC =
    0x00147504
    Frame 13: SP = 0x004B58A0 PC =
    0x00147680
    Frame 14: SP = 0x00000000 PC = 0x001E3D7C

    ====================================================================
    Xavier, Sep 5, 2007
    #1
    1. Advertising

  2. Xavier

    Trendkill Guest

    On Sep 5, 2:45 pm, Xavier <> wrote:
    > Hey Everyone
    >
    > I got these POST FAILURE since this morning....
    > anyone knows if my switch is dead ?... :(
    >
    > thanks
    >
    > ====================================================================
    > Cisco Internetwork Operating System
    > Software
    > IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 12.0(5.4)WC(1),
    > MAINTENANCE
    > INTERIM SOFTWARE
    > Copyright (c) 1986-2001 by cisco Systems,
    > Inc.
    > Compiled Tue 10-Jul-01 12:32 by
    > devgoyal
    > Image text-base: 0x00003000, data-base:
    > 0x00333CD8
    >
    > Initializing C3500XL flash...
    > flashfs[1]: 164 files, 2
    > directories
    > flashfs[1]: 0 orphaned files, 0 orphaned
    > directories
    > flashfs[1]: Total bytes: 3612672
    > flashfs[1]: Bytes used: 3132928
    > flashfs[1]: Bytes available: 479744
    > flashfs[1]: flashfs fsck took 5
    > seconds.
    > flashfs[1]: Initialization
    > complete.
    > ...done Initializing C3500XL flash.
    > C3500XL POST: System Board Test:
    > Passed
    > C3500XL POST: Daughter Card Test:
    > Passed
    > C3500XL POST: CPU Buffer Test:
    > Passed
    > C3500XL POST: CPU Notify RAM Test:
    > Passed
    > C3500XL POST: CPU Interface Test:
    > Passed
    > C3500XL POST: Testing Switch Core:
    > Passed
    > Error with Switch Core BIST test Phase
    > 0.
    > Returns: Test Complete Low : 0x077773FF, Test Complete High :
    > 0x37777372
    > Test Phase Low : 0x00000008, Test Phase High :
    > 0x00000000
    > Test Phase Third : 0x00000000, Test Complete Third :
    > 0x00000060
    >
    > C3500XL POST FAILURE: Testing Switch Core:
    > Failed
    > C3500XL POST FAILURE: Testing Buffer Table:
    > Failed
    > C3500XL POST FAILURE: Data Buffer Test:
    > Failed
    > C3500XL POST FAILURE: Configuring Switch Parameters:
    > Failed
    > C3500XL POST FAILURE: Switch Core BIST
    > faile
    > C3500XL POST FAILURE: Cannot test Modules due to failure of Switch
    > Core
    > POST
    > Del Mar Failure (0th Del Mar): req system failed to
    > init
    > C3500XL POST FAILURE:
    > C3500XL POST FAILURE: ATM: required system failed to
    > init
    > C3500XL POST: Ethernet Controller Test:
    > Passed
    > C3500XL POST FAILURE: MII Test:
    > Failed
    > C3500XL POST FAILURE: Error waiting for Ethernet Controller and
    > SW_PARAMS
    > C3500XL POST FAILURE: Initialization/POST
    > failed
    > C3500XL POST FAILURE: AT: Failing because system POST
    > failed
    > Exception (8192)! Debug Exception (Could be NULL pointer
    > dereference)
    > CPU Register Context:
    > Vector = 0x00002000 PC = 0x000EEDE8 MSR = 0x00029200 CR =
    > 0x22000024
    > LR = 0x000F203C CTR = 0x001D6D14 XER =
    > 0x20000000
    > R0 = 0x00000000 R1 = 0x004B5558 R2 = 0x00000000 R3 =
    > 0x00000000
    > R4 = 0x00000001 R5 = 0x00000000 R6 = 0x004B56F0 R7 =
    > 0x004B56F0
    > R8 = 0x00000008 R9 = 0x00000000 R10 = 0x0000FFFF R11 =
    > 0x00450000
    > R12 = 0x42000024 R13 = 0x00000000 R14 = 0x00000000 R15 =
    > 0x00000000
    > R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 =
    > 0x00000000
    > R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 =
    > 0x00000000
    > R24 = 0x00000000 R25 = 0x00000020 R26 = 0x004B56F0 R27 =
    > 0x004B56F0
    > R28 = 0x00000020 R29 = 0x00002513 R30 = 0x00000001 R31 =
    > 0x00000000
    >
    > Stack trace:
    > PC = 0x000EEDE8, SP = 0x004B5558
    > Frame 00: SP = 0x004B5578 PC =
    > 0x40000016
    > Frame 01: SP = 0x004B55F0 PC =
    > 0x000F203C
    > Frame 02: SP = 0x004B5680 PC =
    > 0x000F2D0C
    > Frame 03: SP = 0x004B56A0 PC =
    > 0x000E39DC
    > Frame 04: SP = 0x004B56C8 PC =
    > 0x001ED628
    > Frame 05: SP = 0x004B56E8 PC =
    > 0x001ED724
    > Frame 06: SP = 0x004B5720 PC =
    > 0x002352D0
    > Frame 07: SP = 0x004B5728 PC =
    > 0x002344CC
    > Frame 08: SP = 0x004B57A0 PC =
    > 0x00234718
    > Frame 09: SP = 0x004B57B8 PC =
    > 0x0027A03C
    > Frame 10: SP = 0x004B57C0 PC =
    > 0x001DC1A0
    > Frame 11: SP = 0x004B57E0 PC =
    > 0x001DC250
    > Frame 12: SP = 0x004B57F8 PC =
    > 0x00147504
    > Frame 13: SP = 0x004B58A0 PC =
    > 0x00147680
    > Frame 14: SP = 0x00000000 PC = 0x001E3D7C
    >
    > ====================================================================


    Looks that way. Pull a show tech and open a ticket w/ Cisco
    (presuming you have a contract).
    Trendkill, Sep 5, 2007
    #2
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  3. Xavier

    Erk Guest

    This switch is sinds june this year end of life. That means opening en
    ticked will not help. Purchase new hardware 3560 or 3750 will

    Greets Marc
    Erk, Sep 5, 2007
    #3
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